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Compare Miva eCommerce vs BigCommerce

Comparison Summary

For Miva eCommerce vs BigCommerce comparison, Our AI algorithm looked at 13960 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Miva eCommerce and BigCommerce to solve their respective business needs.

Pros and cons of Miva eCommerce and BigCommerce

Miva eCommerce is more suited to businesses that require Helpdesk Management with Phone Calls and Engagement Management with Promotions where as BigCommerce is focused towards Products & Pricelist Management and Helpdesk Management with Chat .

Both Miva eCommerce and BigCommerce are E-Commerce Platform software, peers recommend Miva eCommerce for helpdesk management where as BigCommerce is more known for scheduling post to social media and content management .

logo Miva eCommerce

Focus area

Miva eCommerce is better than BigCommerce for

Software Failure Risk

  • low

logo BigCommerce

Focus area

BigCommerce is better than Miva eCommerce for

Software Failure Risk

  • medium

About

Build the eCommerce Store Your Business Deserves

Ecommerce Solutions Through Open-Platform Flexibility | BigCommerce

Age

1999

Financials

M&A

SERIES F

Business Need

Total Processes
(we found evidences for)

56

117

Total Goals
(we found evidences for)

14

20

Top Processes

Evidences indicate better relative satisfaction




training & onboarding


engagement management

engaging and following up


products & pricelist management


customise loyalty program

identify target customers



communication management

sending & publishing communications


workflow management



account management



community building


trade show marketing


promotion management


sales document management

proposal & quote management

contract management



discount management


subscription management


conversion management



performance management


content management


lead qualification

lead qualification: technographic




social media management

social media analytics


competitive intelligence


generation of new leads


category management


rating and review management


campaign management


payment management


contact list management


knowledge management


business development



lifetime value management


referral management


bundling of products


segmentation and targeting


compliance & governance


social media marketing



customer feedback management

measuring customer satisfaction


channel management


touchpoint management





influencer marketing


relationship management



international marketing


revenue cycle management



sales review & feedback



personalized marketing



create learning path


courses & assessment

create learning path



relationship marketing







billing and invoice management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Increase customer life time value

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • Improve navigation

  • Improve stakeholder relations

  • See 11 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Grow market share

  • Launch new products

  • Improve brand engagement

  • Improve efficiency

  • Increase customer life time value

  • Improve internal communications

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve consistency

  • Manage risk

  • Improve visibility

  • Increase average basket value

  • See 17 more

Top Channels

Channels Used

  • promotions

  • website

  • e-mail

  • offline

  • social media

  • point of sale

  • user generated content

  • blogs

  • coupons

  • newsletter

  • Facebook

  • video

  • chat

  • review sites

  • phone calls

  • Amazon

  • eBay

  • mobile

  • Instagram

  • omnichannel

  • display advertisement

  • on premises

  • trade shows

  • Facebook page

  • events

  • Pinterest

  • text SMS

  • games

  • LinkedIn

  • causes and charity

  • channel partners

  • Slack

  • Twitter

  • Facebook at work

  • mobile app

  • Netflix

  • Snapchat

  • See 34 more
  • promotions

  • website

  • e-mail

  • offline

  • social media

  • point of sale

  • user generated content

  • blogs

  • coupons

  • newsletter

  • Facebook

  • video

  • chat

  • review sites

  • phone calls

  • Amazon

  • eBay

  • mobile

  • Instagram

  • omnichannel

  • display advertisement

  • on premises

  • trade shows

  • Facebook page

  • events

  • Pinterest

  • text SMS

  • games

  • LinkedIn

  • causes and charity

  • channel partners

  • Slack

  • Twitter

  • Facebook at work

  • mobile app

  • Netflix

  • Snapchat

  • See 34 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting