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Compare Microsoft Dynamics 365 vs 800response

Comparison Summary

For Microsoft Dynamics 365 vs 800response comparison, Our AI algorithm looked at 26076 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Microsoft Dynamics 365 and 800response to solve their respective business needs.

Pros and cons of Microsoft Dynamics 365 and 800response

Microsoft Dynamics 365 is more suited to businesses that require Engagement Management and Workflow Management where as 800response is focused towards Sales Call Management with Phone Calls and Engagement Management .

Both Microsoft Dynamics 365 and 800response are Lead Generation software, peers recommend Microsoft Dynamics 365 for collaboration and opportunity management where as 800response is more known for advertisement and communication management .

logo Microsoft Dynamics 365

Focus area

Microsoft Dynamics 365 is better than 800response for

Software Failure Risk

  • medium

logo 800response

Focus area

800response is better than Microsoft Dynamics 365 for

Software Failure Risk

  • medium

About

Business application for operational excellence and delight customer

800response - Lead Analytics

Age

1975

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

143

40

Total Goals
(we found evidences for)

20

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


workflow management


communication management

sending & publishing communications

tracking & monitoring communications



sales document management

proposal & quote management

contract management


competitive intelligence



contact list management

creating contact list


social media management

social media analytics

engaging on social media

scheduling post to social media


relationship management


training & onboarding


campaign analytics

campaign monitoring


sales call management

meeting management


generation of new leads


customer feedback management

measuring customer satisfaction

measuring net promoter score




customer case management


products & pricelist management




lifetime value management


opportunity management


account management


conference call management



business development


knowledge management

creating knowledge base



content management

content publishing

searching for content



lead qualification: technographic

lead qualification: demographic



loyalty management

customise loyalty program

identify target customers


courses & assessment

create learning path

track learning progress


rating and review management



conversion management


community building



pipeline management




social media marketing



sales review & feedback



performance management




personalized marketing


trade show marketing


billing and invoice management




category management





subscription management


channel management



follower management



revenue cycle management





touchpoint management



license management


segmentation and targeting



international marketing



calendar management


promotion management


payment management


compliance & governance



relationship marketing


advocacy management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Launch new products

  • Improve internal communications

  • Improve stakeholder relations

  • Grow market share

  • Improve digital and social presence

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Build brand awareness

  • Manage risk

  • Increase customer life time value

  • Improve visibility

  • Shorten ramp up time

  • Establish thought leadership

  • Improve navigation

  • See 17 more
  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Improve internal communications

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • mass media

  • radio

  • e-mail

  • chat

  • television

  • user generated content

  • blogs

  • website

  • on premises

  • out of home

  • billboards

  • print media

  • text SMS

  • magazine

  • See 14 more
  • phone calls

  • offline

  • point of sale

  • mass media

  • radio

  • e-mail

  • chat

  • television

  • user generated content

  • blogs

  • website

  • on premises

  • out of home

  • billboards

  • print media

  • text SMS

  • magazine

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting