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Mention vs Buffer: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mention vs. Buffer is based on a specific set of business needs and context. The comparison uses 33577 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mention and Buffer

Mention, Buffer, Brandwatch, Agorapulse, etc., belong to a category of solutions that help Social Media Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mention covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

Buffer focuses on Social Media Management with Social Media, Communication Management with Social Media, Content Management with Social Media, Engagement Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mention

Focus area

Mention is better than Buffer for

Software Failure Risk

  • medium

logo Buffer

Focus area

Buffer is better than Mention for

Software Failure Risk

  • medium

About

Monitoring for digital agencies that need to know what's said about their clients, and provide a superior service

Buffer | Social Media Management Software for Growing Brands

Age

2013

2010

Financials

M&A

SERIES A

Business Need

Total Processes
(we found evidences for)

99

130

Total Goals
(we found evidences for)

16

17

Top Processes

Evidences indicate better relative satisfaction


social media management

monitoring social media

engaging on social media

scheduling post to social media

social media analytics

managing social media account


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


searching for content



campaign management

campaign monitoring

campaign analytics


competitive intelligence


helpdesk management



social media marketing


influencer marketing


reputation management



generation of new leads


customer feedback management

measuring net promoter score

measuring customer satisfaction



sales document management

proposal & quote management

contract management


workflow management


rating and review management


training & onboarding



talk track creation



touchpoint management


loyalty management

identify target customers


account management


contact list management





business development


lead qualification

lead qualification: technographic



lifetime value management


performance management


discount management


promotion management


conversion management


bundling of products



sales quota management


trade show marketing





sales review & feedback



follower management



sales call management

meeting management


advocacy management







community building



relationship marketing



products & pricelist management


relationship management



channel management


customer case management



calendar management


personalized marketing


distribution management


conference call management


segmentation and targeting



knowledge management





create learning path


courses & assessment

create learning path



Top Goals

Goals Achieved

  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Improve brand engagement

  • Improve ROI

  • Establish thought leadership

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Improve internal communications

  • Scale best practices

  • Manage risk

  • Increase customer life time value

  • Improve efficiency

  • See 13 more
  • Improve digital and social presence

  • Acquire customers

  • Build brand awareness

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve ROI

  • Improve brand engagement

  • Improve internal communications

  • Establish thought leadership

  • Grow market share

  • Improve consistency

  • Increase sales & revenue

  • Launch new products

  • Improve efficiency

  • Improve visibility

  • Increase customer life time value

  • See 14 more

Top Channels

Channels Used

  • social media

  • website

  • Facebook

  • Twitter

  • Instagram

  • user generated content

  • blogs

  • LinkedIn

  • mobile

  • video

  • promotions

  • mobile app

  • Pinterest

  • e-mail

  • offline

  • phone calls

  • Facebook page

  • games

  • on premises

  • chat

  • newsletter

  • Slack

  • point of sale

  • causes and charity

  • trade shows

  • events

  • print media

  • coupons

  • magazine

  • newspaper

  • mass media

  • radio

  • Skype

  • Snapchat

  • text SMS

  • display advertisement

  • movies

  • Netflix

  • review sites

  • Glassdoor

  • Facebook at work

  • Whatsapp

  • Amazon

  • See 40 more
  • social media

  • website

  • Facebook

  • Twitter

  • Instagram

  • user generated content

  • blogs

  • LinkedIn

  • mobile

  • video

  • promotions

  • mobile app

  • Pinterest

  • e-mail

  • offline

  • phone calls

  • Facebook page

  • games

  • on premises

  • chat

  • newsletter

  • Slack

  • point of sale

  • causes and charity

  • trade shows

  • events

  • print media

  • coupons

  • magazine

  • newspaper

  • mass media

  • radio

  • Skype

  • Snapchat

  • text SMS

  • display advertisement

  • movies

  • Netflix

  • review sites

  • Glassdoor

  • Facebook at work

  • Whatsapp

  • Amazon

  • See 40 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

high

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medium

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Business Setting