Karma CRM vs. Bigcontacts CRM: Comparing Best CRM Solutions 2026

Overview: Karma CRM and Bigcontacts CRM as CRM Category solutions.

Karma CRM and Bigcontacts CRM both excel in CRM solutions but cater to different business needs. Karma CRM emphasizes engagement management and customer relationship enhancements, ideally serving large enterprises in marketing and technology sectors. It stands out with top-notch 24/7 support and custom reporting capabilities. On the other hand, Bigcontacts CRM is versatile across various industries with strong contact list management and data import features, making it a popular choice for large enterprises and mid-market companies. It offers extensive vendor support via multiple channels, focusing on acquiring customers and enhancing sales revenue.

Karma CRM: KarmaCRM offers a CRM solution for small businesses to replace spreadsheets. A free trial is available to test its features.

Bigcontacts CRM: BIGContacts simplifies contact management to improve customer relationships. Benefits include enhanced prospect management for SMBs.

Top use cases: Karma CRM vs Bigcontacts CRM

Use cases tied to Karma CRM and Bigcontacts CRM from verified data sources. Click any use case for supporting evidences.

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Top Capabilities: Karma CRM vs Bigcontacts CRM

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

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Deployed Industries: Karma CRM vs Bigcontacts CRM

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

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Deployed Market Segments: Karma CRM vs Bigcontacts CRM

Share of peer evidence by company size for Karma CRM and Bigcontacts CRM. Each product segments add up to 100%. Click any segment for supporting evidence.

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Key Capabilities Supported Karma CRM supports robust engagement management, focusing on managing contacts and facilitating efficient communication and workflow processes. → Bigcontacts CRM emphasizes contact list management, helpdesk management, and effective engagement strategies, aligning with a broader variety of user needs. →
Business Goals Karma CRM helps enhance customer relationships and streamline customer acquisition, benefiting businesses aiming for better relationship management. → Bigcontacts CRM is geared towards acquiring new customers and boosting sales revenue, aligning with businesses focused on growth. →
Core Features Karma CRM offers standout features like Custom Reports, seamless integration options, and ease of data import/export. → Bigcontacts CRM shines with its extensive data import and export capabilities, security and privacy features, along with custom report options. →
Vendor Support Karma CRM provides excellent 24/7 support, catering to large enterprises with high support needs via email and phone. → Bigcontacts CRM offers comprehensive support options through phone, 24/7 availability, email, and chat, suitable for various customer preferences. →
Segments and Industries Karma CRM primarily serves large enterprises, especially in marketing, advertising, and IT services sectors. → Bigcontacts CRM caters to large enterprises, along with significant usage in diverse industries such as construction and financial services. →
Operational Alignment Karma CRM is designed for large-scale operations, fitting well within the workflows of marketing and technology-focused companies. → Bigcontacts CRM aligns with businesses of varying sizes, supporting complex operational environments across different sectors. →
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Karma CRM and Bigcontacts CRM: Best activities based on customer satisfaction

Most deployed common Activities for Karma CRM and Bigcontacts CRM

How efficiently Does Karma CRM and Bigcontacts CRM manage your Contact List Management?
Karma CRM and BigContacts CRM both offer contact management features, allowing users to organize and track customer information. Karma CRM emphasizes a detailed history of customer interactions, including calls, emails, tasks, and deals, while BigContacts CRM focuses on managing contacts for sales purposes, tracking opportunities, and managing email campaigns. Both solutions provide basic contact information and contact history, but Karma CRM offers more customizable options for managing contacts and storing information. One limitation is that neither solution offers comprehensive contact list viewing options.
"...Quick entry of day's touches, Quick scheduling of future events, Printable task list (which incl 'overdue' scheduled events), Great app, which lets me search for contacts, and with two taps dial directly, Before entering a business, searching company on app lists ALL contacts I've made prior within company (valuable reminder), Good search engine to bring up contacts when only a 'hint' of reference is known, Very responsive tech and customer service staff, Reasonable price too (based on user numbers). . ...." Peer review by Stan M., Financial Representative, Financial Services
"...I use Big Contacts to track our inbound and customer leads and it is easy to use and helpful...." Peer review by Lisa Sayler, Computer Software
How does Karma CRM and Bigcontacts CRM address your Communication Management Challenges?
Karma Crm and Bigcontacts Crm both allow users to send emails, track email interactions, and manage contact information. Karma Crm offers features such as email templates, mass emailing, and integration with Gmail. Bigcontacts Crm provides calendar functions, meeting scheduling, phone call recording, and sales tracking. However, Bigcontacts Crm lacks email tracking capabilities.
"...When I started with KarmaCRM, I quickly became accustomed to using it for archiving 100% of user/customer interaction, creating task chains, following up inquiries and problem reports, tracking user and purchasing status, and sending out preconfigured email to multiple persons from email templates...." Peer review by Friedrich Menges, Computer Software
"...We use calendar functions, schedule meetings, track sales, schedule contact follow ups, add history on all calls and track progress on sales goals and pipeline from mobile and desktop...." Peer review by Linda S., Director of Sales and Marketing, Construction

Karma CRM in Action: Unique Activities

What Are the key features of Karma CRM for Engagement Management?
KarmaCRM facilitates consistent follow-up on customer interactions.nIt allows for collaborative task management and tracking of customer information. nKarmaCRM streamlines engagement by providing automated email scheduling and task creation.
"...I like that I can schedule emails to be sent later, and check a box so that it adds a follow-up task if I haven't heard back in a defined period of time (that I set)...." Peer review by User
How does Karma CRM address your Workflow Management Challenges?
Karma CRM enables you to customize your workflow management. You can automate tasks, create task lists, and manage leads efficiently. The software offers tools that simplify and optimize your workflows.
"...karmaCRM is a personalized customer relationship management (CRM) solution that can be customized with workflow automation...." Peer review

Bigcontacts CRM in Action: Unique Activities

What benefits does Bigcontacts CRM offer for Helpdesk Management?
The system offers comprehensive helpdesk management capabilities, providing assistance with customization, technical support, and initial setup. Support staff readily provide guidance on using features such as tags and filters. However, some features may require assistance due to their complexity.
"...Excellent support from help desk if required...." Peer review by Laurie Williams, Management Consulting
How can Bigcontacts CRM enhance your Campaign Management process?
This software offers campaign management capabilities that allow users to organize contacts, manage tasks, track opportunities, and manage email campaigns. It provides tools for creating and executing marketing campaigns, including email marketing and direct marketing. The mail merge and campaign marketing features are somewhat difficult to use.
"...We use it every day to manage our marketing campaigns, sales process, and generally manage our business...." Peer review by Deb P., President, Safety Institute, Marketing and Advertising