Ebsta: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Ebsta
Brand: Ebsta
Rating: 4.69 (1770 reviews)

4.69 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(1770)

A Revenue Intelligence Platform providing sales teams the insights needed to improve forecasting accuracy, identify pipeline at risk and increase customer engagement

App Partner

Ebsta Overview

Ebsta guides sales teams through effective processes, pipeline reviews, and forecast calls. Last quarter, 69% of reps missed quota.

Use Cases

Customers recommend Engagement Management, Communication Management, Contact List Management, as the business use cases that they have been most satisfied with while using Ebsta.

Other use cases:

Workflow Management
Forecasting
Lead Engagement
Generation Of New Leads
Proposal & Quote Management
Collaboration
Account Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Ebsta.

Other priorities:

Enhance Customer Relationships
Improve ROI
Improve Internal Communications
Scale Best Practices
Improve Efficiency
Increase Customer Life Time Value
Launch New Products
Improve Brand Engagement

See all business priorities See less business priorities

Ebsta Use-Cases and Business Priorities: Customer Satisfaction Data

Ebsta works with different mediums / channels such as E-Mail. Phone Calls. Social Media etc.

Ebsta's features include Recording, Personalization, Templates, etc. and Ebsta support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Ebsta analytics capabilities include Analytics, and Custom Reports.

Reviews

"...From a sales perspective, it helps with prospecting, and follow up I love Ebsta...." Peer review by User in Information Services, Information Services

Ebsta, GMass, Autoklose, OnePageCRM, Mailshake, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Ebsta

Top Industries

Information Technology and Services
Marketing and Advertising
Transportation/Trucking/Railroad

Popular in

Small Business
Mid Market
Enterprise

Ebsta is popular in Information Technology And Services, Marketing And Advertising, and Transportation/Trucking/Railroad and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Ebsta Use Cases

Why is Ebsta the best choice for Engagement Management?

Ebsta helps businesses increase customer engagement by providing tools to manage interactions, track progress, and analyze performance. It integrates with popular applications, such as email and calendars, to streamline workflows and provide a central view of customer interactions. While Ebsta offers robust engagement management capabilities, its reporting features related to automated workflows could be improved.

"...I can see all our sales team s activity and information in one place, report on activity levels, and check engagement with prospects and key accounts...." Peer review by Simon L., Marketing and Advertising

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How can Ebsta optimize your Communication Management Workflow?

Ebsta helps manage communication by tracking emails and automatically syncing them with Salesforce. This allows users to easily view email activity and update customer information without manually entering data. Ebsta occasionally experiences syncing issues, which may lead to incomplete data updates.

"...Ebsta is a great solution for tracking emails in Salesforce...." Peer review by Luke Perley

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How does Ebsta address your Contact List Management Challenges?

How does Ebsta address your Workflow Management Challenges?

How efficiently Does Ebsta manage your Forecasting?

39+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well Ebsta solved their Sales Engagement needs. Cuspera uses 1770 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
RMP Enterprise Marketing and Advertising	Marketing and Advertising	Case Study RMP Enterprise RMP Enterprise doubled their customers base using Ebsta Read More
ESP Legal Legal Services	Legal Services	Case Study ESP Legal ESP Legal dramatically reduced admin hours by using Ebsta for Bullhorn Read More
cube19 Information Technology and Services	Information Technology and Services	Case Study cube19 Cube19 improved their sales productivity with Ebsta Read More

Video

Conversation Intelligence | Guide Reps to More Effective Conversations

Frequently Asked Questions(FAQ)

for Ebsta

What is Ebsta?

Ebsta is a market-leading relationship intelligence and sales enablement solution optimized for marketing, sales, and customer success teams using Salesforce. It can also be used by different professionals in different industries which include SaaS, finance, legal, and recruitment relying on Salesforce.

Ebsta's customer engagement tools enable users to unlock their company network, nurture relationships through personalized workflows, prioritize activities, and analyze performance. Ebsta provides users with the tools to create personalized workflows and cadences, as well as track engagement in real-time, score customer engagement and identify those that need attention, plus measure team activity and performance, and seamlessly integrate with CRM, email and calendar apps.

Ebsta automatically syncs emails and calendar events to Salesforce, tracks emails and sends real-time notifications. Email tracking technology provides users with valuable insight into email activity, showing users whether the recipient opened the email or clicked on any links. Scheduling tools allow users to schedule events such as meetings, as well as schedule emails to be sent at a later time.

What is Ebsta used for?

Ebsta is a Sales Engagement Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Communication Management and Contact List Management .

What are the top features of Ebsta?

Recording, Personalization and Templates are some of the top features of Ebsta.

Who uses Ebsta?

Ebsta is used by Information Technology And Services, Marketing And Advertising and Transportation/Trucking/Railroad among other industries.

What are Ebsta alternatives?

GMass, Autoklose, OnePageCRM and Mailshake are popular alternatives for Ebsta.

Where is Ebsta located?

Ebsta is headquartered at Congress House, Great Russell St,Bloomsbury, London WC1B 3LS UK.

Peers used Ebsta for engagement management and communication management

Ebsta Competitors

More Ebsta Alternatives...

Ebsta Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.34/5 ★ Read Reviews (4)
Analytics	4.58/5 ★ Read Reviews (81)
Custom Reports	4.10/5 ★ Read Reviews (136)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.34/5 ★ Read Reviews (4)
Analytics	4.58/5 ★ Read Reviews (81)
Custom Reports	4.10/5 ★ Read Reviews (136)

Software Failure Risk Guidance

for Ebsta

Overall Risk Meter

Low Medium High

Top Failure Risks for Ebsta

Ebsta Profile

Company Name

Ebsta

Company Website

https://www.ebsta.com/

Year Founded

2012

HQ Location

Congress House, Great Russell St,Bloomsbury, London WC1B 3LS UK

Employees

51-100

Social

Financials

PRIVATE

Ebsta: Use-Cases, Insights and Reviews | 2025 Cuspera

A Revenue Intelligence Platform providing sales teams the insights needed to improve forecasting accuracy, identify pipeline at risk and increase customer engagement

Failure Risk for Ebsta ?

Ebsta Overview

Use Cases

Business Priorities

Ebsta Use-Cases and Business Priorities: Customer Satisfaction Data

Popular Business Setting

Top Industries

Popular in

Comprehensive Insights on Ebsta Use Cases

Why is Ebsta the best choice for Engagement Management?

How can Ebsta optimize your Communication Management Workflow?

How does Ebsta address your Contact List Management Challenges?

How does Ebsta address your Workflow Management Challenges?

How efficiently Does Ebsta manage your Forecasting?

39+ more Business Use Cases

Case Studies

Case Study RMP Enterprise

Case Study ESP Legal

Case Study cube19

Video

Conversation Intelligence | Guide Reps to More Effective Conversations

Frequently Asked Questions(FAQ)

What is Ebsta?

What is Ebsta used for?

What are the top features of Ebsta?

Who uses Ebsta?

What are Ebsta alternatives?

Where is Ebsta located?

Peers used Ebsta for engagement management and communication management

Ebsta Competitors

Ebsta Features

Software Failure Risk Guidance

Ebsta Profile

Get a personalised risk report for Ebsta

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