Ebsta Overview

Ebsta is a market-leading relationship intelligence and sales enablement solution optimized for marketing, sales, and customer success teams using Salesforce. It can also be used by different professionals in different industries which include SaaS, finance, legal, and recruitment relying on Salesforce.

Ebsta's customer engagement tools enable users to unlock their company network, nurture relationships through personalized workflows, prioritize activities, and analyze performance. Ebsta provides users with the tools to create personalized workflows and cadences, as well as track engagement in real-time, score customer engagement and identify those that need attention, plus measure team activity and performance, and seamlessly integrate with CRM, email and calendar apps.

Ebsta automatically syncs emails and calendar events to Salesforce, tracks emails and sends real-time notifications. Email tracking technology provides users with valuable insight into email activity, showing users whether the recipient opened the email or clicked on any links. Scheduling tools allow users to schedule events such as meetings, as well as schedule emails to be sent at a later time.

Cuspera Reviews

10 buyers and buying teams have used Cuspera to assess how well Ebsta solved their Sales Engagement needs. Cuspera uses 1770 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Ebsta.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Internal Communications
  • Scale Best Practices
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Launch New Products
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Contact List Management , as the business use cases that they have been most satisfied while using Ebsta.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail

4.94/5

Read Reviews (186)

"...If poor communication is happening I can quickly send feedback to the rep and continue to follow up to see if the error was fixed...."
engaging and following up

4.97/5

Read Reviews (118)

"...I can see all our sales team s activity and information in one place, report on activity levels, and check engagement with prospects and key accounts...."
engaging with scheduling & cadence

4.76/5

Read Reviews (46)

"...Ebsta's Customer Intelligence Platform seamlessly integrates Salesforce, emails and calendars to automatically unlock your company network, create personalised cadences, track engagement in real-time, score customer engagement and measure team performance...."
Communication Management with E-Mail

4.71/5

Read Reviews (120)

"...Ebsta s email tracking alert us when someone has read our email..."
tracking & monitoring communications

4.81/5

Read Reviews (80)

"...As well as email tracking plus the integration between Salesforce and Ebsta is great...."
sending & publishing communications

4.43/5

Read Reviews (35)

"...Ebsta's Chrome Extension is jam-packed with features to boost productivity - including Salesforce integration, email tracking, send later and meeting scheduler...."
Contact List Management with E-Mail and Phone Calls

4.61/5

Read Reviews (28)

"...Ebsta eliminates data-entry with automatic activity tracking and contact capture, putting your sales team on the path to be the most productive sales team ever! ..." Predictable Sales Growth With Revenue Intelligence From Ebsta
creating contact list

4.27/5

Read Reviews (12)

"...Reduce the admin burden of manually updating Salesforce With Ebsta, Cube19 could get a 360 view of their customer in Salesforce; every contact would be captured from their connected mailboxes, while identifying who had the strongest relationships across the business which provided insight into every activity by automatically capturing missing contacts, up-to-date contact data, email activity and calendar events, whether it be emails, calls or meetings...."
tracking contacts

3.76/5

Read Reviews (4)

"...Ebsta eliminates data-entry with automatic activity tracking and contact capture, putting your sales team on the path to be the most productive sales team ever! ..."
PEER EXPERIENCES
Engagement Management with E-Mail

4.94/5

Read Reviews (186)

"...If poor communication is happening I can quickly send feedback to the rep and continue to follow up to see if the error was fixed...." Peer review by Administrator
engaging and following up

4.94/5

Read Reviews (118)

engaging with scheduling & cadence

4.94/5

Read Reviews (46)

Communication Management with E-Mail

4.71/5

Read Reviews (120)

"...Ebsta s email tracking alert us when someone has read our email..." Peer review by James G.
tracking & monitoring communications

4.71/5

Read Reviews (80)

sending & publishing communications

4.71/5

Read Reviews (35)

Contact List Management with E-Mail and Phone Calls

4.61/5

Read Reviews (28)

"...Ebsta eliminates data-entry with automatic activity tracking and contact capture, putting your sales team on the path to be the most productive sales team ever! ..." Predictable Sales Growth With Revenue Intelligence From Ebsta
creating contact list

4.61/5

Read Reviews (12)

tracking contacts

4.61/5

Read Reviews (4)

39+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1770 insights from peers and experts to help you assess how these Ebsta use cases fit your Sales Engagement needs.

Case Studies

COMPANY CASE STUDIES
Case Study RMP Enterprise

RMP Enterprise doubled their customers base using Ebsta

Read More
Case Study Chatmeter

ChatMeter drove increase sales productivity by using Ebsta

Read More
Case Study SonoSim

SonoSim used Ebsta to increase their close rate

Read More

Frequently Asked Questions(FAQ)

for Ebsta

What is Ebsta?

Ebsta is a market-leading relationship intelligence and sales enablement solution optimized for marketing, sales, and customer success teams using Salesforce. It can also be used by different professionals in different industries which include SaaS, finance, legal, and recruitment relying on Salesforce.

What is Ebsta used for?

Ebsta is a Sales Engagement Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Communication Management and Contact List Management .

What are the top features of Ebsta?

Recording, Personalization and Templates are some of the top features of Ebsta.

Who uses Ebsta?

Ebsta is used by Information Technology And Services, Marketing And Advertising and Transportation/Trucking/Railroad among other industries.

What are Ebsta alternatives?

Salesforce Inbox, Yesware, Groove and Salesforce Engage are popular alternatives for Ebsta.

Where is Ebsta located?

Ebsta is headquartered at Congress House, Great Russell St,Bloomsbury, London WC1B 3LS UK.

Popular Business Setting

for Ebsta

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Transportation/Trucking/Railroad

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Ebsta to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Ebsta

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.44/5

Read Reviews (135)
Personalization

4.84/5

Read Reviews (77)
Templates

4.40/5

Read Reviews (52)
Alerts: popups & Notifications

3.83/5

Read Reviews (25)
Widgets

4.08/5

Read Reviews (18)
FEATURES RATINGS AND REVIEWS
Recording

4.44/5

Read Reviews (135)
Personalization

4.84/5

Read Reviews (77)
Templates

4.40/5

Read Reviews (52)
Alerts: popups & Notifications

3.83/5

Read Reviews (25)
Widgets

4.08/5

Read Reviews (18)

IT and Other Capabilities

for Ebsta

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5

Read Reviews (160)
Data Import

4.48/5

Read Reviews (231)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5

Read Reviews (160)
Data Import

4.48/5

Read Reviews (231)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.76/5

Read Reviews (84)
Phone Support

4.72/5

Read Reviews (9)
Chat Support

4.55/5

Read Reviews (6)
Email Support

4.10/5

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.76/5

Read Reviews (84)
Phone Support

4.72/5

Read Reviews (9)
Chat Support

4.55/5

Read Reviews (6)
Email Support

4.10/5

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.34/5

Read Reviews (4)
Analytics

4.58/5

Read Reviews (81)
Custom Reports

4.10/5

Read Reviews (136)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.34/5

Read Reviews (4)
Analytics

4.58/5

Read Reviews (81)
Custom Reports

4.10/5

Read Reviews (136)

Software Failure Risk Guidance

?

for Ebsta

Overall Risk Meter

Low Medium High

Top Failure Risks for Ebsta

Vendor Profile Details

Company Name

Ebsta

Company Website

https://www.ebsta.com/

Year Founded

2012

HQ Location

Congress House, Great Russell St,Bloomsbury, London WC1B 3LS UK

Employees

51-100

Social

Financials

Private