Ebsta Overview

This is a summary of the comprehensive capabilities and benefits of Ebsta based on over 1770 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Ebsta, Salesforce Inbox, Yesware, Groove, Salesforce Engage, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Ebsta is right for your needs? Our Cuspera AI engine can evaluate how Ebsta fits your specific business needs, industry, and context. Get your personalized assessment report today.

Ebsta supports business activities such as:

  • Engagement Management
  • Communication Management
  • Contact List Management
  • Workflow Management
  • Forecasting

Ebsta can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Improve ROI, Improve Internal Communications, etc. It can help manage these activities if you use E-Mail Phone Calls Social Media etc. for these needs. As a solution, Ebsta's capabilities include Recording, Personalization, Templates, etc.

Ebsta was founded in 2012. Information Technology and Services Vertical is its biggest customer base.

Reviews

"...The engagement monitoring is outstanding and really enables you to focus in the right places across your pipeline and agents...." Peer review by Jonny D., Head of sales operations , Financial Services

Cuspera Reviews

10 buyers and buying teams have used Cuspera to assess how well Ebsta solved their Sales Engagement needs. Cuspera uses 1770 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Ebsta.

Other priorities:

  • Enhance Customer Relationships
  • Improve ROI
  • Improve Internal Communications
  • Scale Best Practices
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Launch New Products
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Communication Management , Contact List Management , as the business use cases that they have been most satisfied while using Ebsta.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with E-Mail

4.94/5

Read Reviews (186)

"...The engagement monitoring is outstanding and really enables you to focus in the right places across your pipeline and agents...."
engaging and following up

4.97/5

Read Reviews (118)

"...Automatically triggered personalized emails and tasks allow users to nurture customer relationships, while Ebsta Scores enable users to measure customer engagement and identify and prioritize individuals...."
engaging with scheduling & cadence

4.76/5

Read Reviews (46)

"...Ebsta's Customer Intelligence Platform seamlessly integrates Salesforce, emails and calendars to automatically unlock your company network, create personalised cadences, track engagement in real-time, score customer engagement and measure team performance...."
Communication Management with E-Mail

4.71/5

Read Reviews (120)

"...Ebsta is a great solution for tracking emails in Salesforce...."
tracking & monitoring communications

4.81/5

Read Reviews (80)

"...Ebsta Inbox for Gmail was installed across the business, enabling users to make use of the following features: Email tracking...."
sending & publishing communications

4.43/5

Read Reviews (35)

"...Instead of having send an email and log the action in Salesforce, Ebsta does it for me right inside Google...."
Contact List Management with E-Mail and Phone Calls

4.61/5

Read Reviews (28)

"...This is key for knowing hot leads and the real list of who to call/contact!..."
creating contact list

4.27/5

Read Reviews (12)

"...Ebsta eliminates data-entry with automatic activity tracking and contact capture, putting your sales team on the path to be the most productive sales team ever! ..."
tracking contacts

3.76/5

Read Reviews (4)

"...Ebsta eliminates data-entry with automatic activity tracking and contact capture, putting your sales team on the path to be the most productive sales team ever! ..."
PEER EXPERIENCES
Engagement Management with E-Mail

4.94/5

Read Reviews (186)

"...The engagement monitoring is outstanding and really enables you to focus in the right places across your pipeline and agents...." Peer review by Jonny D., Head of sales operations , Financial Services
engaging and following up

4.94/5

Read Reviews (118)

engaging with scheduling & cadence

4.94/5

Read Reviews (46)

Communication Management with E-Mail

4.71/5

Read Reviews (120)

"...Ebsta is a great solution for tracking emails in Salesforce...." Peer review by Luke Perley
tracking & monitoring communications

4.71/5

Read Reviews (80)

sending & publishing communications

4.71/5

Read Reviews (35)

Contact List Management with E-Mail and Phone Calls

4.61/5

Read Reviews (28)

"...This is key for knowing hot leads and the real list of who to call/contact!..." Peer review by Jeremy Gillespie
creating contact list

4.61/5

Read Reviews (12)

tracking contacts

4.61/5

Read Reviews (4)

39+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1770 insights from peers and experts to help you assess how these Ebsta use cases fit your Sales Engagement needs.

Case Studies

COMPANY CASE STUDIES
Case Study ESP Legal

ESP Legal dramatically reduced admin hours by using Ebsta for Bullhorn

Read More
Case Study cube19

Cube19 improved their sales productivity with Ebsta

Read More
Case Study Staci

Staci reduced administration time with Ebsta

Read More

Frequently Asked Questions(FAQ)

for Ebsta

What is Ebsta?

Ebsta is a market-leading relationship intelligence and sales enablement solution optimized for marketing, sales, and customer success teams using Salesforce. It can also be used by different professionals in different industries which include SaaS, finance, legal, and recruitment relying on Salesforce.

What is Ebsta used for?

Ebsta is a Sales Engagement Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Engagement Management, Communication Management and Contact List Management .

What are the top features of Ebsta?

Recording, Personalization and Templates are some of the top features of Ebsta.

Who uses Ebsta?

Ebsta is used by Information Technology And Services, Marketing And Advertising and Transportation/Trucking/Railroad among other industries.

What are Ebsta alternatives?

Salesforce Inbox, Yesware, Groove and Salesforce Engage are popular alternatives for Ebsta.

Where is Ebsta located?

Ebsta is headquartered at Congress House, Great Russell St,Bloomsbury, London WC1B 3LS UK.

Popular Business Setting

for Ebsta

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Transportation/Trucking/Railroad

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Ebsta to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Ebsta

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.44/5

Read Reviews (135)
Personalization

4.84/5

Read Reviews (77)
Templates

4.40/5

Read Reviews (52)
Alerts: popups & Notifications

3.83/5

Read Reviews (25)
Widgets

4.08/5

Read Reviews (18)
FEATURES RATINGS AND REVIEWS
Recording

4.44/5

Read Reviews (135)
Personalization

4.84/5

Read Reviews (77)
Templates

4.40/5

Read Reviews (52)
Alerts: popups & Notifications

3.83/5

Read Reviews (25)
Widgets

4.08/5

Read Reviews (18)

IT and Other Capabilities

for Ebsta

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5

Read Reviews (160)
Data Import

4.48/5

Read Reviews (231)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.52/5

Read Reviews (160)
Data Import

4.48/5

Read Reviews (231)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.76/5

Read Reviews (84)
Phone Support

4.72/5

Read Reviews (9)
Chat Support

4.55/5

Read Reviews (6)
Email Support

4.10/5

Read Reviews (14)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.76/5

Read Reviews (84)
Phone Support

4.72/5

Read Reviews (9)
Chat Support

4.55/5

Read Reviews (6)
Email Support

4.10/5

Read Reviews (14)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.34/5

Read Reviews (4)
Analytics

4.58/5

Read Reviews (81)
Custom Reports

4.10/5

Read Reviews (136)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.34/5

Read Reviews (4)
Analytics

4.58/5

Read Reviews (81)
Custom Reports

4.10/5

Read Reviews (136)

Software Failure Risk Guidance

?

for Ebsta

Overall Risk Meter

Low Medium High

Top Failure Risks for Ebsta

Vendor Profile Details

Company Name

Ebsta

Company Website

https://www.ebsta.com/

Year Founded

2012

HQ Location

Congress House, Great Russell St,Bloomsbury, London WC1B 3LS UK

Employees

51-100

Social

Financials

PRIVATE