Ebsta Overview
Ebsta is a market-leading relationship intelligence and sales enablement solution optimized for marketing, sales, and customer success teams using Salesforce. It can also be used by different professionals in different industries which include SaaS, finance, legal, and recruitment relying on Salesforce.
Ebsta's customer engagement tools enable users to unlock their company network, nurture relationships through personalized workflows, prioritize activities, and analyze performance. Ebsta provides users with the tools to create personalized workflows and cadences, as well as track engagement in real-time, score customer engagement and identify those that need attention, plus measure team activity and performance, and seamlessly integrate with CRM, email and calendar apps.
Ebsta automatically syncs emails and calendar events to Salesforce, tracks emails and sends real-time notifications. Email tracking technology provides users with valuable insight into email activity, showing users whether the recipient opened the email or clicked on any links. Scheduling tools allow users to schedule events such as meetings, as well as schedule emails to be sent at a later time.
Cuspera Reviews
10 buyers and buying teams have used Cuspera to assess how well Ebsta solved their Sales Engagement needs. Cuspera uses 1770 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Ebsta.
Use Cases
Peers recommend Engagement Management , Communication Management , Contact List Management , as the business use cases that they have been most satisfied while using Ebsta.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.94/5 ★ |
"...Automatically triggered personalized emails and tasks allow users to nurture customer relationships, while Ebsta Scores enable users to measure customer engagement and identify and prioritize individuals...." Peer review |
| engaging and following up |
4.97/5 ★ |
|
| engaging with scheduling & cadence |
4.76/5 ★ |
|
| Communication Management with E-Mail |
4.71/5 ★ |
"...I can track my emails with proficiency and it allows me to make better assumptions on how to approach my customers...." Peer review by Richard S., director of business development |
| tracking & monitoring communications |
4.81/5 ★ |
|
| sending & publishing communications |
4.43/5 ★ |
|
| Contact List Management with E-Mail and Phone Calls |
4.61/5 ★ |
"...Due to this, the client contact information was not reflective of which clients were engaging with the sales teams, thus losing valuable time...." Case Study RMP Enterprise |
| creating contact list |
4.27/5 ★ |
|
| tracking contacts |
3.76/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.94/5 ★ |
"...Automatically triggered personalized emails and tasks allow users to nurture customer relationships, while Ebsta Scores enable users to measure customer engagement and identify and prioritize individuals...." Peer review |
|
| engaging and following up |
4.94/5 ★ |
| engaging with scheduling & cadence |
4.94/5 ★ |
| Communication Management with E-Mail |
4.71/5 ★ |
"...I can track my emails with proficiency and it allows me to make better assumptions on how to approach my customers...." Peer review by Richard S., director of business development |
|
| tracking & monitoring communications |
4.71/5 ★ |
| sending & publishing communications |
4.71/5 ★ |
| Contact List Management with E-Mail and Phone Calls |
4.61/5 ★ |
"...Due to this, the client contact information was not reflective of which clients were engaging with the sales teams, thus losing valuable time...." Case Study RMP Enterprise |
|
| creating contact list |
4.61/5 ★ |
| tracking contacts |
4.61/5 ★ |
39+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1770 insights from peers and experts to help you assess how these Ebsta use cases fit your Sales Engagement needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study SonoSimRead More |
|
Case Study ChatmeterRead More |
|
Case Study RMP EnterpriseRead More |
Popular Business Setting
for Ebsta
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Transportation/Trucking/Railroad
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Ebsta to Acquire customers and Increase sales & revenue
Ebsta Alternatives
Peer and Expert Opinion on Features
for Ebsta
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (135) |
| Personalization | Read Reviews (76) |
| Templates | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (25) |
| Widgets | Read Reviews (18) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (135) |
| Personalization | Read Reviews (76) |
| Templates | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (25) |
| Widgets | Read Reviews (18) |
IT and Other Capabilities
for Ebsta
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (160) |
| Data Import | Read Reviews (231) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (160) |
| Data Import | Read Reviews (231) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (84) |
| Phone Support | Read Reviews (9) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (84) |
| Phone Support | Read Reviews (9) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (136) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (136) |
Software Failure Risk Guidance
?for Ebsta
Overall Risk Meter
Top Failure Risks for Ebsta
Vendor Profile Details
HQ Location
Congress House, Great Russell St,Bloomsbury, London WC1B 3LS UK
Employees
51-100
Social
Financials
Private
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