Ebsta: Use-Cases, Insights and Reviews | 2024 Cuspera

Ebsta helps businesses increase customer engagement by providing tools to manage interactions, track progress, and analyze performance. It integrates with popular applications, such as email and calendars, to streamline workflows and provide a central view of customer interactions. While Ebsta offers robust engagement management capabilities, its reporting features related to automated workflows could be improved.

Ebsta helps manage communication by tracking emails and automatically syncing them with Salesforce. This allows users to easily view email activity and update customer information without manually entering data. Ebsta occasionally experiences syncing issues, which may lead to incomplete data updates.

Ebsta helps manage contacts by tracking emails and appointments, and automatically adding them to Salesforce records. It provides real-time insights into client interactions, giving teams complete visibility into their engagement history. Ebsta does not have social media tracking features.

Ebsta helps users manage their workflows more efficiently by simplifying tasks like data entry, creating and updating records, and logging emails. It allows users to view important information from different sources in one place, improving productivity. However, its functionality may require users to adapt their workflows to the tool's limitations.

Ebsta uses real-time data to predict sales revenue. It helps sales teams improve forecasting accuracy and make smarter business decisions. Ebsta can help you optimize your pipeline and increase your sales forecasting accuracy.