Ebsta Overview
This is a summary of the comprehensive capabilities and benefits of Ebsta based on over 1770 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Ebsta, Salesforce Inbox, Yesware, Groove, Salesforce Engage, etc., all belong to a category of solutions that help Sales Engagement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Ebsta is right for your needs? Our Cuspera AI engine can evaluate how Ebsta fits your specific business needs, industry, and context. Get your personalized assessment report today.
Ebsta supports business activities such as:
- Engagement Management
- Communication Management
- Contact List Management
- Workflow Management
- Forecasting
Ebsta can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Enhance Customer Relationships, Improve ROI, Improve Internal Communications, etc. It can help manage these activities if you use E-Mail Phone Calls Social Media etc. for these needs. As a solution, Ebsta's capabilities include Recording, Personalization, Templates, etc.
Ebsta was founded in 2012. Information Technology and Services Vertical is its biggest customer base.
Reviews
"...The engagement monitoring is outstanding and really enables you to focus in the right places across your pipeline and agents...." Peer review by Jonny D., Head of sales operations , Financial Services
Cuspera Reviews
10 buyers and buying teams have used Cuspera to assess how well Ebsta solved their Sales Engagement needs. Cuspera uses 1770 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Ebsta.
Use Cases
Peers recommend Engagement Management , Communication Management , Contact List Management , as the business use cases that they have been most satisfied while using Ebsta.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.94/5 ★ |
"...The engagement monitoring is outstanding and really enables you to focus in the right places across your pipeline and agents...." Peer review by Jonny D., Head of sales operations , Financial Services |
| engaging and following up |
4.97/5 ★ |
"...Automatically triggered personalized emails and tasks allow users to nurture customer relationships, while Ebsta Scores enable users to measure customer engagement and identify and prioritize individuals...." Peer review |
| engaging with scheduling & cadence |
4.76/5 ★ |
"...Ebsta's Customer Intelligence Platform seamlessly integrates Salesforce, emails and calendars to automatically unlock your company network, create personalised cadences, track engagement in real-time, score customer engagement and measure team performance...." Peer review from Ebsta |
| Communication Management with E-Mail |
4.71/5 ★ |
"...Ebsta is a great solution for tracking emails in Salesforce...." Peer review by Luke Perley |
| tracking & monitoring communications |
4.81/5 ★ |
"...Ebsta Inbox for Gmail was installed across the business, enabling users to make use of the following features: Email tracking...." Case Study Staci |
| sending & publishing communications |
4.43/5 ★ |
"...Instead of having send an email and log the action in Salesforce, Ebsta does it for me right inside Google...." Peer review by Derek R. |
| Contact List Management with E-Mail and Phone Calls |
4.61/5 ★ |
"...This is key for knowing hot leads and the real list of who to call/contact!..." Peer review by Jeremy Gillespie |
| creating contact list |
4.27/5 ★ |
"...Ebsta eliminates data-entry with automatic activity tracking and contact capture, putting your sales team on the path to be the most productive sales team ever! ..." Predictable Sales Growth With Revenue Intelligence From Ebsta |
| tracking contacts |
3.76/5 ★ |
"...Ebsta eliminates data-entry with automatic activity tracking and contact capture, putting your sales team on the path to be the most productive sales team ever! ..." Predictable Sales Growth With Revenue Intelligence From Ebsta |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.94/5 ★ |
"...The engagement monitoring is outstanding and really enables you to focus in the right places across your pipeline and agents...." Peer review by Jonny D., Head of sales operations , Financial Services |
|
| engaging and following up |
4.94/5 ★ |
| engaging with scheduling & cadence |
4.94/5 ★ |
| Communication Management with E-Mail |
4.71/5 ★ |
"...Ebsta is a great solution for tracking emails in Salesforce...." Peer review by Luke Perley |
|
| tracking & monitoring communications |
4.71/5 ★ |
| sending & publishing communications |
4.71/5 ★ |
| Contact List Management with E-Mail and Phone Calls |
4.61/5 ★ |
"...This is key for knowing hot leads and the real list of who to call/contact!..." Peer review by Jeremy Gillespie |
|
| creating contact list |
4.61/5 ★ |
| tracking contacts |
4.61/5 ★ |
39+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1770 insights from peers and experts to help you assess how these Ebsta use cases fit your Sales Engagement needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study ESP LegalRead More |
|
Case Study cube19Read More |
|
Case Study StaciRead More |
Frequently Asked Questions(FAQ)
for Ebsta
What is Ebsta?
What is Ebsta used for?
What are the top features of Ebsta?
Who uses Ebsta?
What are Ebsta alternatives?
Where is Ebsta located?
Popular Business Setting
for Ebsta
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Transportation/Trucking/Railroad
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Ebsta to Acquire customers and Increase sales & revenue
Ebsta Alternatives
Peer and Expert Opinion on Features
for Ebsta
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (135) |
| Personalization | Read Reviews (77) |
| Templates | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (25) |
| Widgets | Read Reviews (18) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (135) |
| Personalization | Read Reviews (77) |
| Templates | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (25) |
| Widgets | Read Reviews (18) |
IT and Other Capabilities
for Ebsta
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (160) |
| Data Import | Read Reviews (231) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (160) |
| Data Import | Read Reviews (231) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (84) |
| Phone Support | Read Reviews (9) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (84) |
| Phone Support | Read Reviews (9) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (136) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (136) |
Software Failure Risk Guidance
?for Ebsta
Overall Risk Meter
Top Failure Risks for Ebsta
Vendor Profile Details
HQ Location
Congress House, Great Russell St,Bloomsbury, London WC1B 3LS UK
Employees
51-100
Social
Financials
PRIVATE
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