Ebsta Overview
Ebsta is a market-leading relationship intelligence and sales enablement solution optimized for marketing, sales, and customer success teams using Salesforce. It can also be used by different professionals in different industries which include SaaS, finance, legal, and recruitment relying on Salesforce.
Ebsta's customer engagement tools enable users to unlock their company network, nurture relationships through personalized workflows, prioritize activities, and analyze performance. Ebsta provides users with the tools to create personalized workflows and cadences, as well as track engagement in real-time, score customer engagement and identify those that need attention, plus measure team activity and performance, and seamlessly integrate with CRM, email and calendar apps.
Ebsta automatically syncs emails and calendar events to Salesforce, tracks emails and sends real-time notifications. Email tracking technology provides users with valuable insight into email activity, showing users whether the recipient opened the email or clicked on any links. Scheduling tools allow users to schedule events such as meetings, as well as schedule emails to be sent at a later time.
Cuspera Reviews
10 buyers and buying teams have used Cuspera to assess how well Ebsta solved their Sales Engagement needs. Cuspera uses 1770 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Ebsta.
Use Cases
Peers recommend Engagement Management , Communication Management , Contact List Management , as the business use cases that they have been most satisfied while using Ebsta.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.94/5 ★ |
"...When I was on the demo call for the new release, I was extremely engaged and intrigued by the extreme value they're now providing...." Peer review by Peter S., Click Metrics |
| engaging and following up |
4.97/5 ★ |
"...My team love being able to see when people have or habvn;t opens their emails, so they can follow up accordingly...." Peer review by Mark L., Human Resources |
| engaging with scheduling & cadence |
4.76/5 ★ |
"...Ebsta provides users with the tools to create personalized workflows and cadences, as well as track engagement in real time, score customer engagement and identify those that need attention, plus measure team activity and performance, and seamlessly integrate with CRM, email and calendar apps...." Peer review |
| Communication Management with E-Mail |
4.71/5 ★ |
"...Ebsta is a great solution for tracking emails in Salesforce...." Peer review by Luke Perley |
| tracking & monitoring communications |
4.81/5 ★ |
"...benefits of simple email tracking and conversations the simplicity of use, the good combination of adding my email to salesforce and contacts, using templates and uploading them..." Peer review by Kamila S. |
| sending & publishing communications |
4.43/5 ★ |
"...Send outbound emails that develop their pipeline and nurture relationships...." Case Study cube19 |
| Contact List Management with E-Mail and Phone Calls |
4.61/5 ★ |
"...It gives a real-time snapshot of our candidate communications and client contacts...." Peer review by Kinzley M., Human Resources |
| creating contact list |
4.27/5 ★ |
"...Ebsta eliminates data-entry with automatic activity tracking and contact capture, putting your sales team on the path to be the most productive sales team ever! ..." Predictable Sales Growth With Revenue Intelligence From Ebsta |
| tracking contacts |
3.76/5 ★ |
"...Integrate into workflow with Chrome Extension to reduce time spent tracking contact/account activity history by reading shorthand, notes, email forwards, etc...." Case Study Chatmeter |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.94/5 ★ |
"...When I was on the demo call for the new release, I was extremely engaged and intrigued by the extreme value they're now providing...." Peer review by Peter S., Click Metrics |
|
| engaging and following up |
4.94/5 ★ |
| engaging with scheduling & cadence |
4.94/5 ★ |
| Communication Management with E-Mail |
4.71/5 ★ |
"...Ebsta is a great solution for tracking emails in Salesforce...." Peer review by Luke Perley |
|
| tracking & monitoring communications |
4.71/5 ★ |
| sending & publishing communications |
4.71/5 ★ |
| Contact List Management with E-Mail and Phone Calls |
4.61/5 ★ |
"...It gives a real-time snapshot of our candidate communications and client contacts...." Peer review by Kinzley M., Human Resources |
|
| creating contact list |
4.61/5 ★ |
| tracking contacts |
4.61/5 ★ |
39+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1770 insights from peers and experts to help you assess how these Ebsta use cases fit your Sales Engagement needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study RMP EnterpriseRead More |
|
Case Study cube19Read More |
|
Case Study ESP LegalRead More |
Frequently Asked Questions(FAQ)
for Ebsta
What is Ebsta?
What is Ebsta used for?
What are the top features of Ebsta?
Who uses Ebsta?
What are Ebsta alternatives?
Where is Ebsta located?
Popular Business Setting
for Ebsta
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Transportation/Trucking/Railroad
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Ebsta to Acquire customers and Increase sales & revenue
Ebsta Alternatives
Peer and Expert Opinion on Features
for Ebsta
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (135) |
| Personalization | Read Reviews (77) |
| Templates | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (25) |
| Widgets | Read Reviews (18) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (135) |
| Personalization | Read Reviews (77) |
| Templates | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (25) |
| Widgets | Read Reviews (18) |
IT and Other Capabilities
for Ebsta
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (160) |
| Data Import | Read Reviews (231) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (160) |
| Data Import | Read Reviews (231) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (84) |
| Phone Support | Read Reviews (9) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (84) |
| Phone Support | Read Reviews (9) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (136) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (136) |
Software Failure Risk Guidance
?for Ebsta
Overall Risk Meter
Top Failure Risks for Ebsta
Vendor Profile Details
HQ Location
Congress House, Great Russell St,Bloomsbury, London WC1B 3LS UK
Employees
51-100
Social
Financials
Private
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