Ebsta Overview
Ebsta is a market-leading relationship intelligence and sales enablement solution optimized for marketing, sales, and customer success teams using Salesforce. It can also be used by different professionals in different industries which include SaaS, finance, legal, and recruitment relying on Salesforce.
Ebsta's customer engagement tools enable users to unlock their company network, nurture relationships through personalized workflows, prioritize activities, and analyze performance. Ebsta provides users with the tools to create personalized workflows and cadences, as well as track engagement in real-time, score customer engagement and identify those that need attention, plus measure team activity and performance, and seamlessly integrate with CRM, email and calendar apps.
Ebsta automatically syncs emails and calendar events to Salesforce, tracks emails and sends real-time notifications. Email tracking technology provides users with valuable insight into email activity, showing users whether the recipient opened the email or clicked on any links. Scheduling tools allow users to schedule events such as meetings, as well as schedule emails to be sent at a later time.
Cuspera Reviews
10 buyers and buying teams have used Cuspera to assess how well Ebsta solved their Sales Engagement needs. Cuspera uses 1770 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Engagement needs.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Ebsta.
Use Cases
Peers recommend Engagement Management , Communication Management , Contact List Management , as the business use cases that they have been most satisfied while using Ebsta.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with E-Mail |
4.94/5 ★ |
"...If poor communication is happening I can quickly send feedback to the rep and continue to follow up to see if the error was fixed...." Peer review by Administrator |
| engaging and following up |
4.97/5 ★ |
"...I can see all our sales team s activity and information in one place, report on activity levels, and check engagement with prospects and key accounts...." Peer review by Simon L., Marketing and Advertising |
| engaging with scheduling & cadence |
4.76/5 ★ |
"...Ebsta's Customer Intelligence Platform seamlessly integrates Salesforce, emails and calendars to automatically unlock your company network, create personalised cadences, track engagement in real-time, score customer engagement and measure team performance...." Peer review from Ebsta |
| Communication Management with E-Mail |
4.71/5 ★ |
"...Ebsta s email tracking alert us when someone has read our email..." Peer review by James G. |
| tracking & monitoring communications |
4.81/5 ★ |
"...As well as email tracking plus the integration between Salesforce and Ebsta is great...." Peer review by Verified Reviewer, Human Resources |
| sending & publishing communications |
4.43/5 ★ |
"...Ebsta's Chrome Extension is jam-packed with features to boost productivity - including Salesforce integration, email tracking, send later and meeting scheduler...." Peer review from Ebsta |
| Contact List Management with E-Mail and Phone Calls |
4.61/5 ★ |
"...Ebsta eliminates data-entry with automatic activity tracking and contact capture, putting your sales team on the path to be the most productive sales team ever! ..." Predictable Sales Growth With Revenue Intelligence From Ebsta |
| creating contact list |
4.27/5 ★ |
"...Reduce the admin burden of manually updating Salesforce With Ebsta, Cube19 could get a 360 view of their customer in Salesforce; every contact would be captured from their connected mailboxes, while identifying who had the strongest relationships across the business which provided insight into every activity by automatically capturing missing contacts, up-to-date contact data, email activity and calendar events, whether it be emails, calls or meetings...." Case Study cube19 |
| tracking contacts |
3.76/5 ★ |
"...Ebsta eliminates data-entry with automatic activity tracking and contact capture, putting your sales team on the path to be the most productive sales team ever! ..." Predictable Sales Growth With Revenue Intelligence From Ebsta |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with E-Mail |
4.94/5 ★ |
"...If poor communication is happening I can quickly send feedback to the rep and continue to follow up to see if the error was fixed...." Peer review by Administrator |
|
| engaging and following up |
4.94/5 ★ |
| engaging with scheduling & cadence |
4.94/5 ★ |
| Communication Management with E-Mail |
4.71/5 ★ |
"...Ebsta s email tracking alert us when someone has read our email..." Peer review by James G. |
|
| tracking & monitoring communications |
4.71/5 ★ |
| sending & publishing communications |
4.71/5 ★ |
| Contact List Management with E-Mail and Phone Calls |
4.61/5 ★ |
"...Ebsta eliminates data-entry with automatic activity tracking and contact capture, putting your sales team on the path to be the most productive sales team ever! ..." Predictable Sales Growth With Revenue Intelligence From Ebsta |
|
| creating contact list |
4.61/5 ★ |
| tracking contacts |
4.61/5 ★ |
39+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1770 insights from peers and experts to help you assess how these Ebsta use cases fit your Sales Engagement needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study RMP EnterpriseRead More |
|
Case Study ChatmeterRead More |
|
Case Study SonoSimRead More |
Frequently Asked Questions(FAQ)
for Ebsta
What is Ebsta?
What is Ebsta used for?
What are the top features of Ebsta?
Who uses Ebsta?
What are Ebsta alternatives?
Where is Ebsta located?
Popular Business Setting
for Ebsta
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Transportation/Trucking/Railroad
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Ebsta to Acquire customers and Increase sales & revenue
Ebsta Alternatives
Peer and Expert Opinion on Features
for Ebsta
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (135) |
| Personalization | Read Reviews (77) |
| Templates | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (25) |
| Widgets | Read Reviews (18) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (135) |
| Personalization | Read Reviews (77) |
| Templates | Read Reviews (52) |
| Alerts: popups & Notifications | Read Reviews (25) |
| Widgets | Read Reviews (18) |
IT and Other Capabilities
for Ebsta
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (160) |
| Data Import | Read Reviews (231) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (160) |
| Data Import | Read Reviews (231) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (84) |
| Phone Support | Read Reviews (9) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (14) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (84) |
| Phone Support | Read Reviews (9) |
| Chat Support | Read Reviews (6) |
| Email Support | Read Reviews (14) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (136) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (81) |
| Custom Reports | Read Reviews (136) |
Software Failure Risk Guidance
?for Ebsta
Overall Risk Meter
Top Failure Risks for Ebsta
Vendor Profile Details
HQ Location
Congress House, Great Russell St,Bloomsbury, London WC1B 3LS UK
Employees
51-100
Social
Financials
Private
Get a personalised risk report for Ebsta
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Ebsta may get in touch with you regarding your request.
Request Custom Quote
Ebsta will get in touch with you regarding your request.