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Compare Kangaroo Rewards vs Fivestars

Comparison Summary

For Kangaroo Rewards vs Fivestars comparison, Our AI algorithm looked at 4693 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Kangaroo Rewards and Fivestars to solve their respective business needs.

Pros and cons of Kangaroo Rewards and Fivestars

Kangaroo Rewards is more suited to businesses that require Loyalty Management and Engagement Management where as Fivestars is focused towards Loyalty Management and Promotion Management with Promotions .

Both Kangaroo Rewards and Fivestars are Customer Loyalty Management software, peers recommend Kangaroo Rewards for engagement management and loyalty management where as Fivestars is more known for promotion management and discount management .

logo Kangaroo Rewards

Focus area

Kangaroo Rewards is better than Fivestars for

Software Failure Risk

  • low

logo Fivestars

Focus area

Fivestars is better than Kangaroo Rewards for

Software Failure Risk

  • low

About

Loyalty and Marketing Platform that motivates to increase sales and drive traffic

FiveStars Customer Acquisition and Customer Loyalty Program

Age

2009

2011

Financials

PRIVATE

SERIES D

Business Need

Total Processes
(we found evidences for)

52

50

Total Goals
(we found evidences for)

12

8

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers

create engagement based loyalty


engagement management

engaging and following up


campaign management

campaign monitoring



customer feedback management

measuring customer satisfaction


social media management

scheduling post to social media


training & onboarding


lifetime value management



communication management

sending & publishing communications




rating and review management



generation of new leads


personalized marketing


redemption management


contact list management


referral management


helpdesk management


performance management



segmentation and targeting


sales document management


relationship management


products & pricelist management



account management


membership management



sales incentive management



discount management



promotion management


creating knowledge base


knowledge management

creating knowledge base


community building


lead qualification


sales review & feedback


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve ROI

  • Increase customer life time value

  • Build brand awareness

  • Enter new markets internationally or locally

  • Launch new products

  • Improve consistency

  • Increase average basket value

  • Improve digital and social presence

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • phone calls

  • coupons

  • e-mail

  • mobile

  • text SMS

  • mobile app

  • on premises

  • website

  • social media

  • chat

  • Facebook

  • review sites

  • Amazon

  • print media

  • magazine

  • See 15 more
  • promotions

  • offline

  • point of sale

  • phone calls

  • coupons

  • e-mail

  • mobile

  • text SMS

  • mobile app

  • on premises

  • website

  • social media

  • chat

  • Facebook

  • review sites

  • Amazon

  • print media

  • magazine

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting