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GoldMine Premium CRM vs Zendesk Sell: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of GoldMine Premium CRM vs. Zendesk Sell is based on a specific set of business needs and context. The comparison uses 4733 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing GoldMine Premium CRM and Zendesk Sell

GoldMine Premium CRM, Zendesk Sell, Bigcontacts CRM, Capsule CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

GoldMine Premium CRM covers Contact List Management with E-Mail, Communication Management with E-Mail, Engagement Management with E-Mail, Sales Document Management with E-Mail, etc.

Zendesk Sell focuses on Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo GoldMine Premium CRM

Focus area

Software Failure Risk

  • medium

logo Zendesk Sell

Focus area

Zendesk Sell is better than GoldMine Premium CRM for

Software Failure Risk

  • medium

About

GoldMine CRM - Simple, Affordable, Proven - GoldMine

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

Age

2007

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

54

89

Total Goals
(we found evidences for)

8

9

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


sales document management

proposal & quote management

contract management




opportunity management


helpdesk management


campaign management


generation of new leads


relationship management




customer case management


knowledge management


workflow management


sales call management


calendar management



business development


training & onboarding


products & pricelist management


lifetime value management



social media management

social media analytics



account management


competitive intelligence



follower management


customer feedback management


discount management


promotion management


pipeline management


rating and review management


conversion management


lead qualification: demographic


lead qualification: behavioural


lead qualification

lead qualification: demographic

lead qualification: behavioural






sales review & feedback




social media marketing





performance management


influencer marketing



content management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Scale best practices

  • Improve consistency

  • Grow market share

  • Improve navigation

  • See 5 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more
  • phone calls

  • e-mail

  • mobile

  • mobile app

  • offline

  • website

  • text SMS

  • point of sale

  • on premises

  • user generated content

  • blogs

  • social media

  • chat

  • newsletter

  • Slack

  • video

  • mass media

  • support groups

  • promotions

  • events

  • trade shows

  • omnichannel

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting