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Compare GoldMine Premium CRM vs Capsule CRM

Comparison Summary

For GoldMine Premium CRM vs Capsule CRM comparison, Our AI algorithm looked at 2563 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using GoldMine Premium CRM and Capsule CRM to solve their respective business needs.

Pros and cons of GoldMine Premium CRM and Capsule CRM

GoldMine Premium CRM is more suited to businesses that require Contact List Management with E-Mail and Communication Management with E-Mail where as Capsule CRM is focused towards Contact List Management and Engagement Management with E-Mail .

logo GoldMine Premium CRM

Focus area

Software Failure Risk

  • medium

logo Capsule CRM

Focus area

Software Failure Risk

  • low

About

GoldMine CRM - Simple, Affordable, Proven - GoldMine

Capsule CRM | Build stronger customer relationships, make more sales and save time.

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

54

53

Total Goals
(we found evidences for)

8

7

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


sales document management

proposal & quote management

contract management




opportunity management


helpdesk management


campaign management


generation of new leads


relationship management




customer case management


knowledge management


workflow management


sales call management


calendar management



business development


training & onboarding


products & pricelist management


lifetime value management



social media management

social media analytics



account management


pipeline management


conversion management






Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Scale best practices

  • Improve consistency

  • Grow market share

  • Improve navigation

  • See 5 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • mobile

  • offline

  • point of sale

  • mobile app

  • chat

  • See 6 more
  • e-mail

  • phone calls

  • social media

  • website

  • mobile

  • offline

  • point of sale

  • mobile app

  • chat

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting