Comparison Summary
This comparison report of Feedback Hub vs. SurveySparrow NPS is based on a specific set of business needs and context. The comparison uses 3900 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Feedback Hub and SurveySparrow NPS
Feedback Hub, SurveySparrow NPS, Canny, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Feedback Hub covers Collecting Feedback, Collaboration with User Generated Content, Helpdesk Management with User Generated Content, Campaign Management with Social Media, etc.
SurveySparrow NPS focuses on Customer Feedback Management, Engaging Conversational Surveys, Market Research, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
SurveySparrow NPS
Focus area
SurveySparrow NPS is better than Feedback Hub for
Software Failure Risk
About
Send feedback to Microsoft with the Feedback Hub app
Survey Platform that turn customers into Promoters.
Age
1975
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
24
56
Total Goals
(we found evidences for)
2
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve efficiency
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Scale best practices
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Enhance customer relationships
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Establish thought leadership
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Acquire customers
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Enter new markets internationally or locally
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Grow market share
-
Improve internal communications
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Improve stakeholder relations
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Launch new products
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Build brand awareness
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Increase sales & revenue
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Improve consistency
- See 8 more
Top Channels
Channels Used
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chat
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e-mail
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website
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promotions
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mobile
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social media
-
offline
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omnichannel
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phone calls
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text SMS
-
games
-
on premises
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Whatsapp
-
mobile app
- See 11 more
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chat
-
e-mail
-
website
-
promotions
-
mobile
-
social media
-
offline
-
omnichannel
-
phone calls
-
text SMS
-
games
-
on premises
-
Whatsapp
-
mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
