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Compare FastSpring vs BigCommerce

Comparison Summary

For FastSpring vs BigCommerce comparison, Our AI algorithm looked at 14204 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using FastSpring and BigCommerce to solve their respective business needs.

Pros and cons of FastSpring and BigCommerce

FastSpring is more suited to businesses that require Subscription Management and Helpdesk Management where as BigCommerce is focused towards Products & Pricelist Management and Helpdesk Management with Chat .

logo FastSpring

Focus area

Software Failure Risk

  • low

logo BigCommerce

Focus area

BigCommerce is better than FastSpring for

Software Failure Risk

  • medium

About

FastSpring | Global ecommerce platform to sell more, stay lean, and compete big

Ecommerce Solutions Through Open-Platform Flexibility | BigCommerce

Financials

M&A

SERIES F

Business Need

Total Processes
(we found evidences for)

67

117

Total Goals
(we found evidences for)

16

20

Top Processes

Evidences indicate better relative satisfaction



subscription management


communication management

sending & publishing communications

tracking & monitoring communications


products & pricelist management


referral management


promotion management



billing and invoice management


license management


engagement management

engaging and following up


payment management



discount management



loyalty management

customise loyalty program


training & onboarding


conversion management


campaign management

campaign analytics


rating and review management


sales document management

proposal & quote management

contract management


contact list management


generation of new leads


lifetime value management


competitive intelligence


international marketing


compliance & governance



social media management

engaging on social media

scheduling post to social media

managing social media account


account management



business development


customer case management


relationship marketing


bundling of products




relationship management


category management


knowledge management



customer feedback management

measuring customer satisfaction




courses & assessment

create learning path




lead qualification

lead qualification: technographic


sales review & feedback


content publishing




content management

content publishing



channel management


touchpoint management


community building


workflow management


social media marketing




influencer marketing


trade show marketing



segmentation and targeting


revenue cycle management



personalized marketing







Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Build brand awareness

  • Increase customer life time value

  • Manage risk

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase average basket value

  • Improve ROI

  • Establish thought leadership

  • Grow market share

  • Improve visibility

  • See 13 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Grow market share

  • Launch new products

  • Improve brand engagement

  • Improve efficiency

  • Increase customer life time value

  • Improve internal communications

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve consistency

  • Manage risk

  • Improve visibility

  • Increase average basket value

  • See 17 more

Top Channels

Channels Used

  • promotions

  • website

  • e-mail

  • offline

  • social media

  • point of sale

  • user generated content

  • blogs

  • coupons

  • newsletter

  • Facebook

  • video

  • chat

  • review sites

  • phone calls

  • Amazon

  • eBay

  • mobile

  • Instagram

  • omnichannel

  • display advertisement

  • on premises

  • trade shows

  • Facebook page

  • events

  • Pinterest

  • text SMS

  • games

  • LinkedIn

  • causes and charity

  • channel partners

  • Slack

  • Twitter

  • Facebook at work

  • mobile app

  • Netflix

  • Snapchat

  • See 34 more
  • promotions

  • website

  • e-mail

  • offline

  • social media

  • point of sale

  • user generated content

  • blogs

  • coupons

  • newsletter

  • Facebook

  • video

  • chat

  • review sites

  • phone calls

  • Amazon

  • eBay

  • mobile

  • Instagram

  • omnichannel

  • display advertisement

  • on premises

  • trade shows

  • Facebook page

  • events

  • Pinterest

  • text SMS

  • games

  • LinkedIn

  • causes and charity

  • channel partners

  • Slack

  • Twitter

  • Facebook at work

  • mobile app

  • Netflix

  • Snapchat

  • See 34 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting