Overview: EKM and Zoey as E-Commerce Platform Category solutions.
EKM and Zoey both serve as robust e-commerce platforms with distinct strengths. EKM excels in loyalty and social media management, appealing to large enterprises in IT sectors. Zoey is strong in sales document and proposal management, favored by wholesale and retail clients. EKM is focused on enhancing customer relationships, while Zoey leans towards increasing revenue. Both offer extensive vendor support, but Zoey particularly emphasizes integration and analytics, making it ideal for complex operational environments.
EKM: EKM is an eCommerce platform for UK businesses, offering customizable themes, order processing tools, and marketing features. The software includes SEO, email marketing, and live chat options.
Zoey: Zoey provides a comprehensive solution for B2B sales and business automation, trusted by wholesalers, dealers, brands, and franchises. Companies seeking to grow their B2B ecommerce and sales rely on Zoey.
EKM and Zoey: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
EKM supports loyalty management, social media, and communication, aligning with large IT enterprises seeking to enhance customer relationships. read more →
Zoey focuses on sales document and proposal management, fitting the needs of wholesale and retail industries prioritizing revenue growth. read more →
Business Goals
EKM helps acquire customers and improve digital presence, aligning with strategic goals of large enterprises aiming to expand their audience. read more →
Zoey facilitates customer acquisition and revenue increase, supporting businesses aiming to enter new markets and scale efficiently. read more →
Core Features
EKM offers data export and custom reporting, crucial for large enterprises in sectors like IT requiring detailed analytics and secure migrations. read more →
Zoey excels with integration and custom reports, ideal for retail and food industries needing seamless data handling and performance insights. read more →
Vendor Support
EKM provides 24/7 support with chat and email options, catering to IT enterprises needing reliable and timely assistance. read more →
Zoey offers comprehensive 24/7 support across multiple channels, meeting the complex needs of large wholesale clients. read more →
Segments and Industries
EKM is mainly used by large enterprises in IT, real estate, and engineering sectors for customer relationship and social media management. read more →
Zoey sees significant use in wholesale, retail, and food and beverages, serving enterprises seeking robust sales management tools. read more →
Operational Alignment
EKM integrates into operational workflows of large enterprises seeking enhanced digital presence and customer engagement strategies. read more →
Zoey aligns with segmentation needs of industries requiring detailed proposal and sales management, particularly in retail and wholesale. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
EKM in Action: Unique Use Cases
How can EKM optimize your Loyalty Management Workflow?
Zoey in Action: Unique Use Cases
How does Zoey facilitate Order Management?
How can Zoey enhance your Helpdesk Management process?
What solutions does Zoey provide for Products & Pricelist Management?
How can Zoey optimize your Merchandising Workflow?
Alternatives
Integrations
Few EKM Integrations
Few Zoey Integrations
News
Latest Zoey News
Reports Line-Up Grows, Adds New Capabilities
Zoey has expanded its B2B ecommerce reporting suite with new features and enhanced controls. Sellers can now filter reports by specific attributes, access additional data points like cost columns in Ordered Product Totals, and use new grouping options in Products Ordered and Sales Tax reports. Accounts Receivable reports now include an As Of date selector for point-in-time analysis.
