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Dropbox vs TeamViewer: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Dropbox vs. TeamViewer is based on a specific set of business needs and context. The comparison uses 76980 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Dropbox and TeamViewer

Dropbox, TeamViewer, Evernote, Dropbox Business, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Dropbox covers Content Management, Collaboration, Sales Document Management, Communication Management with E-Mail, etc.

TeamViewer focuses on Collaboration with Offline, Helpdesk Management, Conference Call Management with Offline, Event Onboarding, etc.

"Our team is working remotely – everyone’s in a different time zone. Dropbox is a great hub for us to all work at once and seamlessly share files. " - Sophia Chang

"I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problem...s. " - Sandra Vogel

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Dropbox

Focus area

Dropbox is better than TeamViewer for

Software Failure Risk

  • medium

logo TeamViewer

Focus area

TeamViewer is better than Dropbox for

Software Failure Risk

  • low

About

Dropbox - File Hosting service

Global video conferencing and team collaboration software for remote access, support and website monitoring

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

121

81

Total Goals
(we found evidences for)

21

13

Top Processes

Evidences indicate better relative satisfaction


content publishing

searching for content



sales document management

proposal & quote management


communication management

sending & publishing communications

tracking & monitoring communications



social media management

scheduling post to social media

engaging on social media

managing social media account

social media analytics



training & onboarding


engagement management

engaging and following up



sales call management

meeting management


referral management


knowledge management


products & pricelist management


customer feedback management

measuring customer satisfaction

measuring net promoter score


campaign management


contact list management

creating contact list




rating and review management


generation of new leads


conference call management


sales review & feedback




trade show marketing


loyalty management

identify target customers


lead qualification: technographic







competitive intelligence


community building


customer case management


business development



lifetime value management


account management


promotion management



social media marketing




performance management



billing and invoice management




segmentation and targeting




merger and acquisition


personalized marketing


distribution management




courses & assessment

create learning path



revenue cycle management



conversion management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Grow market share

  • Launch new products

  • Improve ROI

  • Improve digital and social presence

  • Scale best practices

  • Improve efficiency

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Build brand awareness

  • Improve brand engagement

  • Improve visibility

  • Establish thought leadership

  • Improve consistency

  • Increase customer life time value

  • Improve navigation

  • Shorten ramp up time

  • Manage risk

  • See 18 more
  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Improve consistency

  • Improve visibility

  • Establish thought leadership

  • Scale best practices

  • See 10 more

Top Channels

Channels Used

  • offline

  • video

  • trade shows

  • events

  • phone calls

  • chat

  • mobile

  • on premises

  • website

  • e-mail

  • mobile app

  • support groups

  • social media

  • mass media

  • television

  • user generated content

  • blogs

  • Skype

  • Facebook

  • games

  • Slack

  • review sites

  • Amazon

  • movies

  • omnichannel

  • Twitter

  • point of sale

  • Facebook page

  • print media

  • magazine

  • See 27 more
  • offline

  • video

  • trade shows

  • events

  • phone calls

  • chat

  • mobile

  • on premises

  • website

  • e-mail

  • mobile app

  • support groups

  • social media

  • mass media

  • television

  • user generated content

  • blogs

  • Skype

  • Facebook

  • games

  • Slack

  • review sites

  • Amazon

  • movies

  • omnichannel

  • Twitter

  • point of sale

  • Facebook page

  • print media

  • magazine

  • See 27 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting