Comparison Summary
This comparison report of Deskero Helpdesk vs. Kapta is based on a specific set of business needs and context. The comparison uses 1870 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Deskero Helpdesk and Kapta
Deskero Helpdesk, Kapta, NABD, Re:amaze, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Deskero Helpdesk covers Helpdesk Management, Knowledge Management with Social Media, Social Media Management with Social Media, Engagement Management with Social Media, etc.
Kapta focuses on Engagement Management, Collaboration, Account Management, Lifetime Value Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Deskero: Help desk software and support ticket system
Kapta | Key Account Management Software
Age
2007
Financials
SERIES A
SEED
Business Need
Total Processes
(we found evidences for)
39
36
Total Goals
(we found evidences for)
4
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve internal communications
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Acquire customers
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Improve efficiency
- See 1 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Establish thought leadership
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Improve stakeholder relations
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Improve visibility
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Improve ROI
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Improve internal communications
- See 6 more
Top Channels
Channels Used
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e-mail
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social media
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phone calls
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offline
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user generated content
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blogs
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video
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website
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events
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trade shows
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chat
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Slack
- See 9 more
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e-mail
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social media
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phone calls
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offline
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user generated content
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blogs
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video
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website
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events
-
trade shows
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chat
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Slack
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
