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Compare Customer.io vs ActiveTrail

Comparison Summary

For Customer.io vs ActiveTrail comparison, Our AI algorithm looked at 2083 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Customer.io and ActiveTrail to solve their respective business needs.

Pros and cons of Customer.io and ActiveTrail

Customer.io is more suited to businesses that require Communication Management with E-Mail and Engagement Management with E-Mail where as ActiveTrail is focused towards Communication Management with E-Mail and Campaign Management with E-Mail .

logo Customer.io

Focus area

Customer.io is better than ActiveTrail for

Software Failure Risk

  • low

logo ActiveTrail

Focus area

Software Failure Risk

  • low

About

Send Automated Messages. Deliver Results.

ActiveTrail: Marketing Automation | Email Marketing Platform

Age

2012

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

65

37

Total Goals
(we found evidences for)

12

9

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence


workflow management


training & onboarding




campaign management

campaign monitoring

campaign analytics


segmentation and targeting


social media management

social media analytics


customer feedback management

measuring customer satisfaction


contact list management



rating and review management



helpdesk management



lifetime value management



loyalty management

identify target customers



content management


social media marketing


lead qualification


generation of new leads


sales document management

proposal & quote management


knowledge management


products & pricelist management


personalized marketing






Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Launch new products

  • Improve ROI

  • Improve brand engagement

  • Improve efficiency

  • See 9 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Improve brand engagement

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • newsletter

  • text SMS

  • social media

  • mobile

  • Facebook

  • promotions

  • user generated content

  • blogs

  • mobile app

  • See 8 more
  • e-mail

  • website

  • newsletter

  • text SMS

  • social media

  • mobile

  • Facebook

  • promotions

  • user generated content

  • blogs

  • mobile app

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting