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CrowdTwist vs LoyaltyLion: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of CrowdTwist vs. LoyaltyLion is based on a specific set of business needs and context. The comparison uses 2930 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CrowdTwist and LoyaltyLion

CrowdTwist, LoyaltyLion, smile.io, Paytronix, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CrowdTwist covers Loyalty Management with Omnichannel, Engagement Management with Omnichannel, Social Media Management with Social Media, Campaign Management with Promotions, etc.

LoyaltyLion focuses on Loyalty Management, Engagement Management with Offline, Lifetime Value Management with Offline, Social Media Management with Social Media, etc.

"With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. " - Kellen Fitzgerald

"Loyalty is earned by making it worthwhile for people to maintain a habit with our brand. Our loyalty program is part of that crucial effort. " - Wouter

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CrowdTwist

Focus area

CrowdTwist is better than LoyaltyLion for

Software Failure Risk

  • medium

logo LoyaltyLion

Focus area

LoyaltyLion is better than CrowdTwist for

Software Failure Risk

  • low

About

Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences

Data-driven engagement and online loyalty platform for ecommerce

Age

1977

2012

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

34

56

Total Goals
(we found evidences for)

10

15

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty

identify target customers


engagement management

engaging and following up


campaign management


social media management

social media analytics

managing social media account

engaging on social media


sales document management

contract management


lifetime value management


segmentation and targeting


content management


competitive intelligence


personalized marketing


sales incentive management


discount management


promotion management


generation of new leads




workflow management


helpdesk management



sending & publishing communications


communication management

sending & publishing communications


customer case management


rating and review management


advocacy management


training & onboarding


trade show marketing



contact list management


referral management


customer feedback management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Scale best practices

  • Acquire customers

  • Increase customer life time value

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Build brand awareness

  • Enter new markets internationally or locally

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Improve brand engagement

  • Increase customer life time value

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Increase average basket value

  • Launch new products

  • Enter new markets internationally or locally

  • Improve internal communications

  • See 12 more

Top Channels

Channels Used

  • offline

  • point of sale

  • e-mail

  • social media

  • website

  • promotions

  • coupons

  • omnichannel

  • phone calls

  • mobile

  • user generated content

  • Facebook

  • chat

  • Instagram

  • video

  • blogs

  • on premises

  • review sites

  • trade shows

  • newsletter

  • Slack

  • events

  • See 19 more
  • offline

  • point of sale

  • e-mail

  • social media

  • website

  • promotions

  • coupons

  • omnichannel

  • phone calls

  • mobile

  • user generated content

  • Facebook

  • chat

  • Instagram

  • video

  • blogs

  • on premises

  • review sites

  • trade shows

  • newsletter

  • Slack

  • events

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting