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Crowded Community vs Social+ (formerly Amity Social Cloud): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Crowded Community vs. Social+ (formerly Amity Social Cloud) is based on a specific set of business needs and context. The comparison uses 1165 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Crowded Community and Social+ (formerly Amity Social Cloud)

Crowded Community, Social+ (formerly Amity Social Cloud), Discourse, ONEsite, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Crowded Community covers Engagement Management with User Generated Content, Helpdesk Management, Advertisement with Chat, Community Building, etc.

Social+ (formerly Amity Social Cloud) focuses on Engagement Management with Social Media, Content Management, Personalized Marketing with Social Media, Loyalty Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Crowded Community

Focus area

Crowded Community is better than Social+ (formerly Amity Social Cloud) for

Software Failure Risk

  • low

logo Social+ (formerly Amity Social Cloud)

Focus area

Software Failure Risk

  • low

About

Crowded Online Community Software

The complete suite of pre-built features to enable in-app social experiences and fuel user engagement.

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

35

Total Goals
(we found evidences for)

3

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



helpdesk management


community building


knowledge management


content publishing


communication management

sending & publishing communications



generation of new leads


social media management

social media analytics


competitive intelligence


training & onboarding




loyalty management

customise loyalty program


trade show marketing



segmentation and targeting


customer feedback management


personalized marketing


social media marketing


campaign management


contract management


proposal & quote management


sales document management

contract management

proposal & quote management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • social media

  • video

  • chat

  • promotions

  • mass media

  • television

  • See 3 more
  • social media

  • video

  • chat

  • promotions

  • mass media

  • television

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting