CMNTY Overview
This is a summary of the comprehensive capabilities and benefits of CMNTY based on over 424 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CMNTY, belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CMNTY is right for your needs? Our Cuspera AI engine can evaluate how CMNTY fits your specific business needs, industry, and context. Get your personalized assessment report today.
CMNTY supports business activities such as:
- Engagement Management
- Market Research
- Helpdesk Management
- Collaboration
- Training & Onboarding
CMNTY can help you with many business goals, such as Enhance Customer Relationships, Improve Brand Engagement, Build Brand Awareness, Scale Best Practices, and Acquire Customers. It can help manage these activities if you use User Generated Content Blogs and Chat for these needs. As a solution, CMNTY's capabilities include Gamification, Widgets, Rewards, etc.
CMNTY Information Technology and Services Vertical is its biggest customer base.
Reviews
"...So many possibilities when it comes to potential user interaction...." Peer review by Michael A. M., Director of Assessment, Education
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well CMNTY solved their Community Management needs. Cuspera uses 424 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.
Business Priorities
Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities peers achieved using CMNTY.
Use Cases
Peers recommend Engagement Management , Market Research , Helpdesk Management , as the business use cases that they have been most satisfied while using CMNTY.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.94/5 ★ |
"...So many possibilities when it comes to potential user interaction...." Peer review by Michael A. M., Director of Assessment, Education |
| engaging and following up |
4.93/5 ★ |
"...Member engagement features include a gamification system, points and badges, and in-platform notifications...." Peer review |
| Market Research |
4.52/5 ★ |
"...CMNTY is a powerful online platform used by today s most innovative brands and marketing research agencies to build customer insights communities. ..." Community Management CMNTY |
| Helpdesk Management |
4.55/5 ★ |
"...There's an easy to access Help Center that has answered most questions I have...." Peer review by Michelle S., Founder, Events Services |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.94/5 ★ |
"...So many possibilities when it comes to potential user interaction...." Peer review by Michael A. M., Director of Assessment, Education |
|
| engaging and following up |
4.94/5 ★ |
| Market Research |
4.52/5 ★ |
"...CMNTY is a powerful online platform used by today s most innovative brands and marketing research agencies to build customer insights communities. ..." Community Management CMNTY |
|
| Helpdesk Management |
4.55/5 ★ |
"...There's an easy to access Help Center that has answered most questions I have...." Peer review by Michelle S., Founder, Events Services |
|
12+ more Business Use Cases
Our AI advisor, Wyz, harnessed 424 insights from peers and experts to help you assess how these CMNTY use cases fit your Community Management needs.
Popular Business Setting
for CMNTY
Top Industries
- Information Technology and Services
- Research
- Information Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used CMNTY to Enhance customer relationships and Improve brand engagement
Peer and Expert Opinion on Features
for CMNTY
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (46) |
| Widgets | Read Reviews (13) |
| Rewards | Read Reviews (11) |
| Personalization | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (46) |
| Widgets | Read Reviews (13) |
| Rewards | Read Reviews (11) |
| Personalization | Read Reviews (6) |
IT and Other Capabilities
for CMNTY
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (17) |
| Data Import | Read Reviews (15) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (17) |
| Data Import | Read Reviews (15) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (8) |
| Email Support | Read Reviews (4) |
| Phone Support | Read Reviews (4) |
| 24/7 Support | Read Reviews (60) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (8) |
| Email Support | Read Reviews (4) |
| Phone Support | Read Reviews (4) |
| 24/7 Support | Read Reviews (60) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (93) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (93) |
Software Failure Risk Guidance
?for CMNTY
Overall Risk Meter
Top Failure Risks for CMNTY
Vendor Profile Details
Company Name
MarketResponse
Company Website
https://marketresponsegroup.com/HQ Location
110 Wall St, New York, NY 10005, US
Employees
51-100
Social
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