CMNTY Overview
CMNTY enhances customer understanding by connecting companies to customers in secure online communities. Businesses engage with community members using moodboards, heatmaps, forums, and polls.
Use Cases
Customers recommend Engagement Management, Market Research, Helpdesk Management, as the business use cases that they have been most satisfied with while using CMNTY.
Business Priorities
Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using CMNTY.
CMNTY Use-Cases and Business Priorities: Customer Satisfaction Data
CMNTY works with different mediums / channels such as User Generated Content. Blogs. and Chat.
CMNTY's features include Gamification, Widgets, Rewards, etc. and CMNTY support capabilities include Chat Support, Email Support, Phone Support, etc. also CMNTY analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Easy to onboard clients, I can allow certain clients to see certain forums while others see other forums, chat is included, members can collaborate, gamification features are fun, customized profile questions are available, ,..." Peer review by Sandi Leyva
CMNTY, Zapnito, Bettermode, Socialengine, Forj, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for CMNTY
Top Industries
- Information Technology and Services
- Research
- Information Services
Popular in
- Small Business
- Mid Market
- Enterprise
CMNTY is popular in Information Technology And Services, Research, and Information Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on CMNTY Use Cases
How can CMNTY enhance your Engagement Management process?
What solutions does CMNTY provide for Market Research?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well CMNTY solved their Community Management needs. Cuspera uses 424 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.
Peers used CMNTY for engagement management and market research
CMNTY Competitors
CMNTY Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (93) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (93) |
Software Failure Risk Guidance
?for CMNTY
Overall Risk Meter
Top Failure Risks for CMNTY
MarketResponse Nederland B.V. Profile
Company Name
MarketResponse Nederland B.V.
Company Website
//marketresponsegroup.comHQ Location
110 Wall St, New York, NY 10005, US
Employees
51-100
Social
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