Criteo Customer Acquisition excels in customer acquisition and sales through diverse advertising and engagement management capabilities, serving sectors like retail and consumer goods. It supports large enterprises with robust compliance and analytics features and 24/7 support. Meanwhile, Riva focuses on engagement and collaboration, with strong integration and reporting for industries like banking. It attracts a mix of enterprise sizes, providing flexible chat and email support, addressing a wider range of operational needs and efficiency.
Criteo Customer Acquisition: Criteo's acquisition solutions help businesses reach high-value, untapped audiences. New customers are connected to brands they are likely to be interested in.
Riva: Riva unifies, governs, and distributes customer information, creating a trusted view of relationships. It integrates the revenue and communication stacks seamlessly for organizations.
Top use cases: Criteo Customer Acquisition vs Riva
Use cases tied to Criteo Customer Acquisition and Riva from verified data sources. Click any use case for supporting evidences.
| Criteo Customer Acquisition | Riva |
|---|---|
Top Capabilities: Criteo Customer Acquisition vs Riva
Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.
Deployed Industries: Criteo Customer Acquisition vs Riva
Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.
Deployed Market Segments: Criteo Customer Acquisition vs Riva
Share of peer evidence by company size for Criteo Customer Acquisition and Riva. Each product segments add up to 100%. Click any segment for supporting evidence.
| Criteo Customer Acquisition | Riva | |
|---|---|---|
| Key Capabilities Supported | Criteo Customer Acquisition supports advertisement and engagement management, enhancing follow-up processes and customer lifetime value management. → | Riva supports engagement and collaboration, focusing on helpdesk management and business development. → |
| Business Goals | Criteo Customer Acquisition aims to acquire customers, increase sales and revenue, and improve ROI for large enterprises. → | Riva focuses on enhancing customer relationships and improving efficiency, helping users scale best practices. → |
| Core Features | Criteo Customer Acquisition offers custom reports, analytics, and AI-powered features, prioritizing compliance and data import/export. → | Riva emphasizes integration, custom reports, and security, with ease of migration and analytics as key features. → |
| Vendor Support | Criteo Customer Acquisition provides 24/7 support mainly through phone, accommodating the needs of large enterprises. → | Riva offers chat, email, and phone support, including 24/7 availability, catering to diverse customer preferences. → |
| Segments and Industries | Criteo Customer Acquisition is used predominantly by large enterprises in retail, consumer goods, and internet industries. → | Riva is utilized across a wider range of industries such as banking and financial services, appealing to large, mid-market, and small enterprises. → |
| Operational Alignment | Criteo Customer Acquisition fits well in retail and consumer goods sectors, optimizing mobile and website channels. → | Riva aligns with broad operational workflows, supporting email and phone channels with a focus on efficiency. → |
Criteo Customer Acquisition and Riva: Best activities based on customer satisfaction
Most deployed common Activities for Criteo Customer Acquisition and Riva
How does Criteo Customer Acquisition and Riva address your Engagement Management Challenges?
"...This is possible due to the breadth of Criteo s network that encompasses more than two billion active monthly shoppers, which let HEMA reach new audiences at scale and at the precise moment when they were most likely to engage with HEMA s brand...." Case Study HEMA
"...Teams and managers now have a consolidated view of customer engagement within Salesforce with full visibility in Outlook...." Case Study Top-five US bank
Criteo Customer Acquisition in Action: Unique Activities
What solutions does Criteo Customer Acquisition provide for Advertisement?
"...I do think their platform is helpful, especially with social advertising to drive new customers to my business...." Peer review by Administrator
What solutions does Criteo Customer Acquisition provide for Lifetime Value Management?
"...CLASS 101 reaches acquisition and lifetime values goals with Criteo Customer Acquisition. ..." Case Study Edinos
What benefits does Criteo Customer Acquisition offer for Digital Marketing?
"...Matt Roberts, Head of Digital Marketing and CRM..." Case Study New Look
Riva in Action: Unique Activities
How efficiently Does Riva manage your Collaboration?
"...The Riva team collaborated with our IT and CRM teams to ensure our implementation of Riva was smooth, completed on time, and with no issues...." Peer review by Steve Thompson, Director of Information Technology, AgReliant Genetics
How efficiently Does Riva manage your Helpdesk Management?
"...When we first set it up, it took a little bit of work to get it running properly, but Riva support was very helpful...." Peer review by Administrator
How does Riva address your Communication Management Challenges?
"...Riva allows us to integrate a legacy CRM with G Suite for Business, providing access to G Suite's fluid and consistent desktop and mobile email platform while enabling a high level of communication management and organizational knowledge retention...." Peer review by Colin M
Integrations
Ecosystem partners each product commonly connects with.
Criteo Customer Acquisition
News
Latest Criteo Customer Acquisition news
Criteo partners with Tyroo across three SEA markets - marketingreport.one
Criteo has partnered with Tyroo Technologies to expand its presence in Thailand, Malaysia, and the Philippines. This strategic reseller partnership allows Tyroo to promote Criteo's performance media solutions, enhancing local access to Criteo's commerce intelligence platform. The collaboration aims to help advertisers scale campaigns and engage high-intent audiences across multiple channels in Southeast Asia.
Latest Riva news
Releases: Osaibi-RivaEngine/configuration-manager
Osaibi-RivaEngine released a new version of the configuration-manager tool on GitHub. This update enhances configuration management for software deployments, supporting automation and streamlined workflows. The release targets developers and DevOps teams seeking efficient configuration handling in enterprise environments.