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Compare Criteo Customer Acquisition vs Koncert

Comparison Summary

For Criteo Customer Acquisition vs Koncert comparison, Our AI algorithm looked at 2696 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Criteo Customer Acquisition and Koncert to solve their respective business needs.

Pros and cons of Criteo Customer Acquisition and Koncert

Criteo Customer Acquisition is more suited to businesses that require Advertisement and Engagement Management where as Koncert is focused towards Engagement Management with Phone Calls and Account Management with Phone Calls .

Both Criteo Customer Acquisition and Koncert are Sales Engagement software, peers recommend Criteo Customer Acquisition for digital marketing and loyalty management where as Koncert is more known for account management and engaging with scheduling & cadence .

logo Criteo Customer Acquisition

Focus area

Criteo Customer Acquisition is better than Koncert for

Software Failure Risk

  • low

logo Koncert

Focus area

Koncert is better than Criteo Customer Acquisition for

Software Failure Risk

  • low

About

New Customer acquisition using Machine learning to identify from existing contacts based on shopping patterns, browsing journeys, and individual interests — maximizing sales and customer engagement.

Multi-channel sales engagement with personalization at scale

Age

2005

Financials

SERIES D

PRIVATE

Business Need

Total Processes
(we found evidences for)

57

39

Total Goals
(we found evidences for)

16

9

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


lifetime value management


communication management

sending & publishing communications

tracking & monitoring communications



loyalty management

identify target customers

customise loyalty program


generation of new leads



campaign management

campaign analytics



rating and review management




conversion management


segmentation and targeting


social media management

social media analytics


products & pricelist management



competitive intelligence



promotion management


sales document management

proposal & quote management



touchpoint management


contact list management


account management



sales call management


business development




workflow management





helpdesk management


follower management



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Increase customer life time value

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve efficiency

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve stakeholder relations

  • Grow market share

  • Launch new products

  • Improve consistency

  • See 13 more
  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • video

  • omnichannel

  • LinkedIn

  • mobile

  • games

  • See 5 more
  • phone calls

  • e-mail

  • social media

  • video

  • omnichannel

  • LinkedIn

  • mobile

  • games

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting