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Compare crazyegg vs FullStory

Comparison Summary

For crazyegg vs FullStory comparison, Our AI algorithm looked at 4920 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using crazyegg and FullStory to solve their respective business needs.

Pros and cons of crazyegg and FullStory

crazyegg is more suited to businesses that require Engagement Management with Website and Content Management with Website where as FullStory is focused towards Engagement Management with Website and Products & Pricelist Management .

Both crazyegg and FullStory are Conversion Rate Optimization software, peers recommend crazyegg for content management and digital marketing where as FullStory is more known for lead analytics and training & onboarding .

logo crazyegg

Focus area

crazyegg is better than FullStory for

Software Failure Risk

  • medium

logo FullStory

Focus area

FullStory is better than crazyegg for

Software Failure Risk

  • medium

About

Crazy Egg Website Optimization | Heatmaps & A/B Testing

FullStory - Digital Experience Analytics, Session Replay, Heatmaps

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

89

64

Total Goals
(we found evidences for)

15

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


content management

searching for content




social media management

social media analytics

scheduling post to social media



communication management

sending & publishing communications

tracking & monitoring communications


campaign management


generation of new leads


customer feedback management

measuring customer satisfaction



sales document management

proposal & quote management



conversion management


helpdesk management




training & onboarding


loyalty management

identify target customers



segmentation and targeting




contact list management



products & pricelist management


lead qualification


lifetime value management


knowledge management


rating and review management


account management


competitive intelligence


workflow management



customer case management



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Improve ROI

  • Improve digital and social presence

  • Build brand awareness

  • Improve brand engagement

  • Reduce bounce

  • Launch new products

  • Enter new markets internationally or locally

  • Improve navigation

  • Establish thought leadership

  • See 12 more
  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve efficiency

  • Grow market share

  • Improve ROI

  • Establish thought leadership

  • See 9 more

Top Channels

Channels Used

  • website

  • chat

  • user generated content

  • blogs

  • mobile

  • offline

  • phone calls

  • e-mail

  • social media

  • promotions

  • mobile app

  • games

  • point of sale

  • video

  • Slack

  • Twitter

  • LinkedIn

  • movies

  • display advertisement

  • on premises

  • events

  • trade shows

  • review sites

  • Amazon

  • See 21 more
  • website

  • chat

  • user generated content

  • blogs

  • mobile

  • offline

  • phone calls

  • e-mail

  • social media

  • promotions

  • mobile app

  • games

  • point of sale

  • video

  • Slack

  • Twitter

  • LinkedIn

  • movies

  • display advertisement

  • on premises

  • events

  • trade shows

  • review sites

  • Amazon

  • See 21 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting