Overview: Constant Contact and SmartrMail as Email Marketing Category solutions.

Constant Contact and SmartrMail are two email marketing solutions with distinct approaches and capabilities. Constant Contact focuses on a broad array of communication and campaign management features aimed at large enterprises, prominently enhancing customer engagement and sales through various channels. SmartrMail, tailored more toward retail and small enterprises, emphasizes engagement with specialized data analytics, perfect for businesses looking to increase revenue and improve ROI with focused features and support offerings.

Constant Contact: Constant Contact helps small businesses create effective email marketing campaigns with customizable templates and real-time insights. It supports importing data from various sources and offers tools for automation, event management, and social media marketing.

SmartrMail: SmartrMail offers easy-to-use and automated email marketing features designed to boost sales for Shopify, BigCommerce, or WooCommerce stores. Advanced automation and user-friendly tools are provided.

Constant Contact and SmartrMail: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Constant Contact supports comprehensive communication management and campaign management, helping businesses maintain strong customer relationships through multiple engagement platforms. read more →

SmartrMail focuses on engagement and communication management to boost customer interaction, making it ideal for businesses looking to optimize their cross-selling strategies. read more →

Business Goals

Constant Contact helps companies acquire new customers and enhance relationships, ultimately driving sales and enabling market expansion. read more →

SmartrMail is designed to increase sales and revenue, improve ROI, and help companies effectively scale best practices. read more →

Core Features

With capabilities like data import/export, and custom report generation, Constant Contact empowers users with robust analytics and compliance features. read more →

SmartrMail provides critical analytics, integration, and data management features, making it suitable for retailers aiming to harness actionable insights. read more →

Vendor Support

Constant Contact offers 24/7 support through various channels, meeting the diverse needs of its large enterprise clients. read more →

SmartrMail offers essential support avenues including email and chat, tailored to smaller organizations seeking around-the-clock assistance. read more →

Segments and Industries

This solution is predominantly used by large and enterprise-level businesses, particularly in marketing and non-profit sectors. read more →

SmartrMail is popular among retail businesses and is heavily utilized in the health care industry, best suited for smaller to mid-sized enterprises. read more →

Operational Alignment

Constant Contact fits well into large-scale operational environments where multifunctional communication and engagement strategies are key. read more →

SmartrMail aligns seamlessly with retail operations, providing targeted capabilities that cater to specific business needs and ecommerce workflows. read more →