ConnectWise Suite vs. Stratum Analytics: Business Intelligence Solution Comparison 2025

Overview: ConnectWise Suite and Stratum Analytics as Business Intelligence Category solutions.

ConnectWise Suite and Stratum Analytics cater to different aspects of business intelligence. ConnectWise Suite focuses on operational processes like sales document and proposal management, appealing to industries like Information Technology and Services. Stratum Analytics is analytics-driven, excelling in social media and performance management, and attracts enterprises across varied industries such as Food & Beverages and Medical Devices. ConnectWise Suite's robust vendor support and integration features enhance its appeal for those seeking comprehensive management tools, while Stratum Analytics is preferred for its advanced data handling capabilities.

ConnectWise Suite: Connectwise-suite offers comprehensive IT management for MSPs under one platform. Features include remote access, RMM, PSA, BDR, NOC, SOC, and SIEM.

Stratum Analytics: Stratum-analytics offers customizable pre-built business intelligence reports and analytics. Unique analysis requirements of any business can be easily met.

ConnectWise Suite and Stratum Analytics: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

ConnectWise Suite facilitates sales document management, proposal & quote management, and helpdesk management. These capabilities are designed to support comprehensive customer engagement and competitive insight collection, which align with user needs across industries like IT and services. read more →

Stratum Analytics excels in competitive intelligence, forecasting, and social media analytics. Users benefit from insights into market trends and management of social media presence, crucial for industries like Food & Beverages and Medical Devices. read more →

Business Goals

ConnectWise Suite assists businesses in acquiring customers, scaling best practices, and boosting sales and revenue. It aligns with strategic objectives of companies in sectors like Computer & Network Security by enhancing customer relationships and improving visibility. read more →

Stratum Analytics supports goals such as increasing sales and revenue and improving stakeholder relations. It facilitates lifetime value management and helps businesses refine efficiency, matching the evolving needs of enterprise users. read more →

Core Features

ConnectWise Suite offers features like integration, custom reports, and data import. With ease of migration and a focus on security and compliance, it addresses IT service needs efficiently. read more →

Stratum Analytics stands out with advanced analytics and extensive custom reporting capabilities. These features provide tailored insights and facilitate superior data export, enhancing its utility for analytical operations in various industries. read more →

Vendor Support

ConnectWise Suite provides 24/7 support, alongside email, chat, and phone options. This extensive support meets the operational demands of users who require timely assistance. read more →

Stratum Analytics also offers 24/7 support but on a smaller scale, demonstrating a focus on scalable support structures for enterprises needing consistent vendor interaction. read more →

Segments and Industries

ConnectWise Suite is predominantly used in Information Technology and Services, with a notable presence in Wholesale and Transportation. This aligns its utility with sectors where detailed document and contract management are crucial. read more →

Stratum Analytics serves customer segments like Enterprise and Small Business, being popular in industries like Food & Beverages and Manufacturing. This reflects its adaptability to varying business scales and needs. read more →

Operational Alignment

ConnectWise Suite integrates seamlessly into operations requiring detailed documentation management and customer interaction tracking. Its comprehensive nature suits complex environments like IT and network security. read more →

Stratum Analytics fits well into workflows centered on data analysis and competitive intelligence. It caters to businesses demanding in-depth performance insights and market trend analysis. read more →