ConnectWise Suite Overview

Connectwise-suite offers comprehensive IT management for MSPs under one platform. Features include remote access, RMM, PSA, BDR, NOC, SOC, and SIEM.

Use Cases

Customers recommend Proposal & Quote Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using ConnectWise Suite.

Other use cases:

  • Collaboration
  • Contract Management
  • Competitive Intelligence
  • Workflow Management
  • Business Development
  • Cross Selling
  • Products & Pricelist Management
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using ConnectWise Suite.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Improve ROI
  • Improve Visibility
  • Improve Stakeholder Relations
  • Shorten Ramp Up Time
  • Establish Thought Leadership
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ConnectWise Suite Use-Cases and Business Priorities: Customer Satisfaction Data

ConnectWise Suite works with different mediums / channels such as Offline. and On Premises.

ConnectWise Suite's features include Ticketing, Templates, Alerts: Popups & Notifications, etc. and ConnectWise Suite support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ConnectWise Suite analytics capabilities include Custom Reports, and Analytics.

ConnectWise Suite, CARTO Platform, Hevo, Hyland, Skyvia Platform, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ConnectWise Suite

Top Industries

  • Information Technology and Services
  • Wholesale
  • Transportation/Trucking/Railroad

Popular in

ConnectWise Suite is popular in Information Technology And Services, Wholesale, and Transportation/Trucking/Railroad and is widely used by

Comprehensive Insights on ConnectWise Suite Use Cases

What Are the key features of ConnectWise Suite for Proposal & Quote Management?

How efficiently Does ConnectWise Suite manage your Helpdesk Management?

Why is ConnectWise Suite the best choice for Engagement Management?

How can ConnectWise Suite optimize your Collaboration Workflow?

28+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ConnectWise Suite solved their Business Intelligence needs. Cuspera uses 645 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Case Studies

Information Technology and Services

CASE STUDY Relentless Solutions

ConnectWise ScreenConnect helps Relentless Solutions deliver better IT services. Relentless Solutions uses ScreenConnect to improve operations and cut costs. The tool helps them serve retail and whol...esale clients across the US and Caribbean. Their team uses it to boost business processes and employee productivity. Relentless Solutions values accountability, communication, and innovation. They support hundreds of small and medium-sized companies with this solution.

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Information Technology and Services

CASE STUDY Present

ConnectWise helped Present, a Canada-based MSP, scale its cybersecurity business. Present used ConnectWise business management, unified monitoring, and cybersecurity solutions. The ConnectWise Market...place gave Present more technology options for their clients. Present achieved a customer satisfaction rating of over 95% for three years. The partnership helped Present deliver better IT services and reduce costs for their clients.

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Information Technology and Services

CASE STUDY Marco Technologies

ConnectWise Sidekick for PSA, Sidekick for Teams, and ConnectWise PSA helped Marco Technologies integrate new acquisitions and deepen their solutions stack. Marco used workflow automation (Asio) to d...o more with fewer resources. The company improved efficiency and created better processes. Hyperautomation let Marco move fast and innovate. Marco now supports seamless business integration during mergers and acquisitions.

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Information Technology and Services

CASE STUDY Massive IT

ConnectWise Partner Program helped Massive IT meet rising demand for cybersecurity services. Massive IT needed to improve their sales and marketing approach. ConnectWise became an extension of their ...team. This partnership created new growth opportunities. Massive IT improved their go-to-market strategy. They achieved faster results with ConnectWise.

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Information Technology and Services

CASE STUDY Mangano IT

ConnectWise helped Mangano IT, a small MSP in Windsor, Australia, move from manual processes to automated systems. Mangano IT used ConnectWise Manage, ConnectWise Sell, and ConnectWise Automate to im...prove time tracking, project management, and quoting. The platform gave Mangano IT better insights into resource allocation. This enabled the company to grow at a sustainable rate and manage resources more effectively.

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Information Technology and Services

CASE STUDY Mirus IT Solutions

ConnectWise helps Mirus IT Solutions deliver strong IT support and security for SMBs. Mirus uses ConnectWise Business Management Solutions, including PSA and CPQ, to manage services. They also use Co...nnectWise cybersecurity tools to protect clients. This partnership lets Mirus offer a wide range of services and stay competitive. Mirus relies on ConnectWise to keep their clients safe and their business efficient.

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Frequently Asked Questions(FAQ)

for ConnectWise Suite

What is ConnectWise Suite?

ConnectWise Suite is a Business Management Software that enables to create efficiencies in all areas of business by delivering the products and services needed and providing a complete view of every aspect of business from a single platform.

ConnectWise Suite offers speed and performance, endless scalability and service delivery flexibility, access to the industry’s largest third-party ecosystem, and data unification to offer unmatched insight into business, clients, and services. It allows us to release smaller updates quickly and frequently to minimize sweeping changes across the platform.

ConnectWise Suite features include running a business more efficiently, strengthening sales and marketing, embracing the digital transformation, streamline client support, simplify finance and billing, resolve technical issues, recover critical data in no time, reinforce cybersecurity defense, and more.

What is ConnectWise Suite used for?

ConnectWise Suite is a Business Intelligence Software mainly used by its customers to Acquire Customers and Scale Best Practices by Proposal & Quote Management, Helpdesk Management and Engagement Management .

What are the top features of ConnectWise Suite?

Ticketing, Templates and Alerts: popups & Notifications are some of the top features of ConnectWise Suite.

Who uses ConnectWise Suite?

ConnectWise Suite is used by Information Technology And Services, Wholesale and Transportation/Trucking/Railroad among other industries.

What are ConnectWise Suite alternatives?

CARTO Platform, Hevo, Hyland and Skyvia Platform are popular alternatives for ConnectWise Suite.

Where is ConnectWise Suite located?

ConnectWise Suite is headquartered at 4110 George Rd., Suite 200, Tampa, FL 33634, USA.
lightning

Peers used ConnectWise Suite for proposal & quote management and helpdesk management

ConnectWise Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.12/5 ★

Read Reviews (63)
Analytics

4.06/5 ★

Read Reviews (28)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.12/5 ★

Read Reviews (63)
Analytics

4.06/5 ★

Read Reviews (28)

ConnectWise Suite Integrations

ConnectWise Suite integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.15/5 ★

Read Reviews (33)
Data Export

3.90/5 ★

Read Reviews (7)

Few API Integrations for ConnectWise Suite

PandaDoc

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Owler

4.11 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Objective ECM

4.17 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Sendoso

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

synthesio

4.35 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for ConnectWise Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for ConnectWise Suite

ConnectWise, LLC News

Product

ConnectWise RMM Expands Third-Party Patching to Over 7,000 Applications Now in Limited Availability | ConnectWise

ConnectWise has expanded its Remote Monitoring and Management (RMM) platform to include third-party patching for over 7,000 applications, now in Limited Availability. This enhancement aims to address security challenges for managed service providers by automating patching workflows and simplifying compliance. The expanded capabilities are available at no additional cost to partners, reflecting ConnectWise's commitment to partner-driven innovation.

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Product

ConnectWise Launches ConnectWise Email Security and Security Awareness Training with Proofpoint, Delivering Best-in-Class Protection for MSPs | ConnectWise

ConnectWise has launched ConnectWise Email Security and Security Awareness Training in partnership with Proofpoint, enhancing email threat protection for MSPs. This AI-powered solution, integrated into the ConnectWise Asio platform, offers advanced threat detection, automated learning, and compliance tools. It aims to streamline security management, reduce costs, and boost revenue for MSPs by providing enterprise-grade email protection and centralized client security management.

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Partnership

IT Nation and Channel Program Announce Battle Royale for 2025 PitchIT Cohort | ConnectWise

ConnectWise, in collaboration with Channel Program, is hosting the Battle Royale event for the 2025 PitchIT cohort. This three-day livestream will feature 24 companies showcasing their solutions to MSPs and industry leaders. The top three finalists, determined by evaluations from MSPs and ConnectWise, will present at IT Nation Connect in November, with prize money awarded to winners.

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Product

ConnectWise Launches AI-Powered PSA, M365 Security Suite With Microsoft And Pax8 ... - CRN

ConnectWise introduced an AI-powered PSA solution, a new Microsoft 365 Security Suite developed with Microsoft and Pax8, and a next-generation SIEM, all built on its Asio platform. These launches aim to streamline operations, enhance security, and reduce tool sprawl for managed service providers (MSPs) through unified workflows and integrated automation.

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ConnectWise, LLC Profile

Company Name

ConnectWise, LLC

Company Website

https://www.connectwise.com/

Year Founded

1982

HQ Location

4110 George Rd., Suite 200, Tampa, FL 33634, USA

Employees

501-1000

Social

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Financials

M&A