ConnectWise Suite Overview
Here’s the scoop on ConnectWise Suite! We've gathered over 645 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
ConnectWise Suite, EmailMeForm, SUMO Scheduler Platform, BASCRM, ConnectWise Control, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if ConnectWise Suite is right for your needs? Our Cuspera AI engine can evaluate how ConnectWise Suite fits your specific business needs, industry, and context. Get your personalized assessment report today.
ConnectWise Suite supports business activities such as:
- Proposal & Quote Management
- Helpdesk Management
- Engagement Management
- Collaboration
- Contract Management
ConnectWise Suite can help you with many business goals, such as Acquire Customers, Scale Best Practices, Increase Sales & Revenue, Enhance Customer Relationships, Improve ROI, etc. It can help manage these activities if you use Offline and On Premises for these needs. As a solution, ConnectWise Suite's capabilities include Ticketing, Templates, Alerts: Popups & Notifications, etc.
ConnectWise Suite was founded in 1982. Information Technology and Services Vertical is its biggest customer base.
Reviews
"...From business management to RMM, remote support, and even tools for quotes, proposals, and cloud storage solutions, ConnectWise was the solution Breakwater was seeking...." Case Study Breakwater IT
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well ConnectWise Suite solved their Business Intelligence needs. Cuspera uses 645 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.
Business Priorities
Acquire Customers and Scale Best Practices are the most popular business priorities peers achieved using ConnectWise Suite.
Use Cases
Peers recommend Proposal & Quote Management , Helpdesk Management , Engagement Management , as the business use cases that they have been most satisfied while using ConnectWise Suite.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Proposal & Quote Management |
4.55/5 ★ |
"...From business management to RMM, remote support, and even tools for quotes, proposals, and cloud storage solutions, ConnectWise was the solution Breakwater was seeking...." Case Study Breakwater IT |
| Helpdesk Management with Offline and On Premises |
4.16/5 ★ |
"...The robust IT solutions consultancy provides custom IT support, including a live and truly 24x7 helpdesk...." Case Study ACE IT Solutions |
| Engagement Management |
4.46/5 ★ |
"...Today, JNR Networks has truly adopted the If it s not in ConnectWise, it didn t happen philosophy of tracking every interaction in ConnectWise Manage...." Case Study JNR Networks |
| engaging and following up |
4.20/5 ★ |
"...Automation helps us to not only streamline some business processes and drive efficiencies but has helped us also deliver greater customer engagement consistency and customer experience says Calvert...." Case Study Calvert Technologies |
| PEER EXPERIENCES | |
|---|---|
| Proposal & Quote Management |
4.55/5 ★ |
"...From business management to RMM, remote support, and even tools for quotes, proposals, and cloud storage solutions, ConnectWise was the solution Breakwater was seeking...." Case Study Breakwater IT |
|
| Helpdesk Management with Offline and On Premises |
4.16/5 ★ |
"...The robust IT solutions consultancy provides custom IT support, including a live and truly 24x7 helpdesk...." Case Study ACE IT Solutions |
|
| Engagement Management |
4.46/5 ★ |
"...Today, JNR Networks has truly adopted the If it s not in ConnectWise, it didn t happen philosophy of tracking every interaction in ConnectWise Manage...." Case Study JNR Networks |
|
| engaging and following up |
4.46/5 ★ |
28+ more Business Use Cases
Our AI advisor, Wyz, harnessed 645 insights from peers and experts to help you assess how these ConnectWise Suite use cases fit your Business Intelligence needs.
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Bickford Senior LivingRead More |
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Case Study SyrexRead More |
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Case Study TechveraRead More |
Frequently Asked Questions(FAQ)
for ConnectWise Suite
What is ConnectWise Suite?
What is ConnectWise Suite used for?
What are the top features of ConnectWise Suite?
Who uses ConnectWise Suite?
What are ConnectWise Suite alternatives?
Where is ConnectWise Suite located?
Popular Business Setting
for ConnectWise Suite
Top Industries
- Information Technology and Services
- Wholesale
- Transportation/Trucking/Railroad
Popular in
Peers used ConnectWise Suite to Acquire customers and Scale best practices
ConnectWise Suite Alternatives
Peer and Expert Opinion on Features
for ConnectWise Suite
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (40) |
| Templates | Read Reviews (9) |
| Alerts: popups & Notifications | Read Reviews (9) |
| Personalization | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (40) |
| Templates | Read Reviews (9) |
| Alerts: popups & Notifications | Read Reviews (9) |
| Personalization | Read Reviews (8) |
IT and Other Capabilities
for ConnectWise Suite
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (33) |
| Data Export | Read Reviews (7) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (33) |
| Data Export | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (121) |
| Email Support | Read Reviews (10) |
| Chat Support | Read Reviews (10) |
| Phone Support | Read Reviews (10) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (121) |
| Email Support | Read Reviews (10) |
| Chat Support | Read Reviews (10) |
| Phone Support | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (63) |
| Analytics | Read Reviews (28) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (63) |
| Analytics | Read Reviews (28) |
Software Failure Risk Guidance
?for ConnectWise Suite
Overall Risk Meter
Top Failure Risks for ConnectWise Suite
Vendor Profile Details
HQ Location
4110 George Rd., Suite 200, Tampa, FL 33634, USA
Employees
501-1000
Social
Financials
M&A
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