ConnectWise Suite Overview

Connectwise-suite offers comprehensive IT management for MSPs under one platform. Features include remote access, RMM, PSA, BDR, NOC, SOC, and SIEM.

Use Cases

Customers recommend Proposal & Quote Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using ConnectWise Suite.

Other use cases:

  • Collaboration
  • Contract Management
  • Competitive Intelligence
  • Workflow Management
  • Business Development
  • Cross Selling
  • Products & Pricelist Management
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using ConnectWise Suite.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Improve ROI
  • Improve Visibility
  • Improve Stakeholder Relations
  • Shorten Ramp Up Time
  • Establish Thought Leadership
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ConnectWise Suite Use-Cases and Business Priorities: Customer Satisfaction Data

ConnectWise Suite works with different mediums / channels such as Offline. and On Premises.

ConnectWise Suite's features include Ticketing, Templates, Alerts: Popups & Notifications, etc. and ConnectWise Suite support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ConnectWise Suite analytics capabilities include Custom Reports, and Analytics.

ConnectWise Suite, CARTO Platform, Hevo, Hyland, Skyvia Platform, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ConnectWise Suite

Top Industries

  • Information Technology and Services
  • Wholesale
  • Transportation/Trucking/Railroad

Popular in

ConnectWise Suite is popular in Information Technology And Services, Wholesale, and Transportation/Trucking/Railroad and is widely used by

ConnectWise Suite Customer wins, Customer success stories, Case studies

What solutions does ConnectWise Suite provide for Proposal & Quote Management?

How can ConnectWise Suite enhance your Helpdesk Management process?

How does ConnectWise Suite address your Engagement Management Challenges?

How can ConnectWise Suite optimize your Collaboration Workflow?

11 buyers and buying teams have used Cuspera to assess how well ConnectWise Suite solved their Business Intelligence needs. Cuspera uses 645 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Advanced Network Products (ANP) - Information Technology And Services - Medium

ConnectWise PSA and Service Leadership, Inc. helped Advanced Network Products (ANP) fix operational chaos and improve financial stability. ANP captured $42,000 in unrecorded billing in the first year..., paying for the ConnectWise investment. Using Service Leadership Index data, ANP made ongoing improvements and exceeded EBITDA benchmarks. The company achieved a successful exit in 2023, showing the value of business management software for MSPs.

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Litzia - Information Technology And Services

Litzia uses ConnectWise IT Nation Evolve to help manage IT for Community Food Co-op. The challenge was supporting the co-op as it grew from one small store to three large locations. Litzia provided c...o-managed IT, optimizing point-of-sale, refrigeration, power, and internet systems. They also offered consulting and forecasting to support the co-op's growth. ConnectWise helped Litzia deliver reliable IT services and support business expansion.

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Cisco - Information Technology And Services - Very Large

IT Nation sponsorship helped Cisco boost brand visibility in the MSP community. Cisco used focused events to connect with IT professionals and generate high-quality leads. The sponsorship created str...ong engagement and deeper relationships with clients. Cisco saw clear ROI through targeted exposure and business growth. The distraction-free environment made networking more effective. Cisco's experience shows IT Nation events drive results for vendors.

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Allevia Technology - Information Technology And Services - Small

IT Nation Grow helped Allevia Technology improve financial management. The CEO learned about industry standards and financial discipline. He gained valuable connections and practical advice for long-...term business growth. The event focused on knowledge sharing and community, not sales. Allevia Technology left with new insights to boost financial performance.

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ited - Information Technology And Services

ConnectWise Asio helped ited support a fast mergers and acquisitions strategy. ited needed an open ecosystem, new tools, and a platform for growth. They used ConnectWise Business Management Solutions..., ConnectWise Automate, and cybersecurity tools. ited built its business operations on ConnectWise Asio. This platform helped ited grow and manage technology for its clients.

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Ratcliff IT - Information Technology And Services - Small

IT Nation Evolveâ„¢ helped Ratcliff IT overcome isolation and lack of accountability. James Ratcliff joined the peer group for support and financial benchmarking. He gained confidence, improved decisio...n-making, and built a culture of accountability. This led to higher productivity, better morale, and improved customer satisfaction. Ratcliff IT saw strong business and personal growth through community and knowledge sharing.

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Frequently Asked Questions(FAQ)

for ConnectWise Suite

What is ConnectWise Suite?

ConnectWise Suite is a Business Management Software that enables to create efficiencies in all areas of business by delivering the products and services needed and providing a complete view of every aspect of business from a single platform.

ConnectWise Suite offers speed and performance, endless scalability and service delivery flexibility, access to the industry’s largest third-party ecosystem, and data unification to offer unmatched insight into business, clients, and services. It allows us to release smaller updates quickly and frequently to minimize sweeping changes across the platform.

ConnectWise Suite features include running a business more efficiently, strengthening sales and marketing, embracing the digital transformation, streamline client support, simplify finance and billing, resolve technical issues, recover critical data in no time, reinforce cybersecurity defense, and more.

What is ConnectWise Suite used for?

ConnectWise Suite is a Business Intelligence Software mainly used by its customers to Acquire Customers and Scale Best Practices by Proposal & Quote Management, Helpdesk Management and Engagement Management .

What are the top features of ConnectWise Suite?

Ticketing, Templates and Alerts: popups & Notifications are some of the top features of ConnectWise Suite.

Who uses ConnectWise Suite?

ConnectWise Suite is used by Information Technology And Services, Wholesale and Transportation/Trucking/Railroad among other industries.

What are ConnectWise Suite alternatives?

CARTO Platform, Hevo, Hyland and Skyvia Platform are popular alternatives for ConnectWise Suite.

Where is ConnectWise Suite located?

ConnectWise Suite is headquartered at 4110 George Rd., Suite 200, Tampa, FL 33634, USA.
lightning

Peers used ConnectWise Suite for proposal & quote management and helpdesk management

ConnectWise Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.12/5 ★

Read Reviews (63)
Analytics

4.06/5 ★

Read Reviews (28)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.12/5 ★

Read Reviews (63)
Analytics

4.06/5 ★

Read Reviews (28)

ConnectWise Suite Integrations

ConnectWise Suite integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.15/5 ★

Read Reviews (33)
Data Export

3.90/5 ★

Read Reviews (7)

Few API Integrations for ConnectWise Suite

Revalize

3.88 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Objective ECM

4.17 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

synthesio

4.35 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Sendoso

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Leanplum

4.15 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for ConnectWise Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for ConnectWise Suite

ConnectWise, LLC News

Product

ConnectWise Releases ScreenConnect 26.1 Patch for Critical Vulnerability

ConnectWise has released ScreenConnect version 26.1 to address a critical vulnerability, CVE-2026-3564, which could allow unauthorized access through server-level cryptographic material. The update enhances machine key handling to prevent misuse for session authentication. ConnectWise emphasizes the importance of prompt patch application by MSPs to safeguard their environments.

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Company

ConnectWise affirms EMEA commitment

ConnectWise's SVP for Go-To-Market EMEA, Johannes Kamleitner, emphasized the company's commitment to the European market at IT Nation Connect Europe 2026. He outlined plans to enhance regional leadership and partnerships, focusing on co-creation with MSPs. ConnectWise aims to support MSPs with AI and automation, following its acquisition of ZofiQ, and deepen relationships with regional distributors.

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Product

ConnectWise 2026 MSP Threat Report Spotlights How Identity Abuse is Redefining MSP Risk

ConnectWise released its 2026 MSP Threat Report, highlighting a shift in cyberattack strategies towards exploiting trusted identities and legitimate tools. The report emphasizes the need for MSPs to focus on identity security and privileged access governance. ConnectWise is enhancing its platform with features like Privileged Access Management and Managed Endpoint Detection and Response to address these evolving threats.

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Executive

ConnectWise appoints new senior VP

ConnectWise has appointed Johannes Kamleitner as Senior Vice President, Go-to-Market EMEA. Based in Austria, Kamleitner will lead the EMEA go-to-market organization, focusing on regions including the UK, Ireland, DACH, Nordics, and Benelux. His role will involve enhancing partner alignment and delivering enterprise-grade capabilities in security, compliance, and MSP enablement.

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ConnectWise, LLC Profile

Company Name

ConnectWise, LLC

Company Website

https://www.connectwise.com/

Year Founded

1982

HQ Location

4110 George Rd., Suite 200, Tampa, FL 33634, USA

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

M&A