ConnectWise Suite Overview

Connectwise-suite offers comprehensive IT management for MSPs under one platform. Features include remote access, RMM, PSA, BDR, NOC, SOC, and SIEM.

Use Cases

Customers recommend Proposal & Quote Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using ConnectWise Suite.

Other use cases:

  • Collaboration
  • Contract Management
  • Competitive Intelligence
  • Workflow Management
  • Business Development
  • Cross Selling
  • Products & Pricelist Management
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using ConnectWise Suite.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Improve ROI
  • Improve Visibility
  • Improve Stakeholder Relations
  • Shorten Ramp Up Time
  • Establish Thought Leadership
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ConnectWise Suite Use-Cases and Business Priorities: Customer Satisfaction Data

ConnectWise Suite works with different mediums / channels such as Offline. and On Premises.

ConnectWise Suite's features include Ticketing, Templates, Alerts: Popups & Notifications, etc. and ConnectWise Suite support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ConnectWise Suite analytics capabilities include Custom Reports, and Analytics.

ConnectWise Suite, CARTO Platform, Hevo, Hyland, Skyvia Platform, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ConnectWise Suite

Top Industries

  • Information Technology and Services
  • Wholesale
  • Transportation/Trucking/Railroad

Popular in

ConnectWise Suite is popular in Information Technology And Services, Wholesale, and Transportation/Trucking/Railroad and is widely used by

Comprehensive Insights on ConnectWise Suite Use Cases

How does ConnectWise Suite address your Proposal & Quote Management Challenges?

What makes ConnectWise Suite ideal for Helpdesk Management?

What solutions does ConnectWise Suite provide for Engagement Management?

How does ConnectWise Suite address your Collaboration Challenges?

28+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ConnectWise Suite solved their Business Intelligence needs. Cuspera uses 645 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Case Studies

Transportation/Trucking/Railroad

Case Study Keller Logistics Group

IT Team Supports 11 Locations & 150 Users Remotely with ConnectWise Automate®

Information Technology and Services

Case Study Clark Integrated Technologies

How Process, Control and Community Led to Explosive Growth for This ConnectWise Partner

Information Technology and Services

Case Study Innovative Computing Systems

From Segmented to Streamlined Take a closer look at how Innovative Computing Systems grew their staff, their business, and their revenue with ConnectWise solutions.

Information Technology and Services

Case Study Syrex

How ConnectWise Solutions Brought Order to One MSP’s Chaotic Management System

Information Technology and Services

Case Study Techvera

From Break-Fix to Managed Services See How One Partner Made the Switch

Information Technology and Services

Case Study Simpatico Systems

How Data is Driving 30% Growth for Simpatico Systems

Frequently Asked Questions(FAQ)

for ConnectWise Suite

What is ConnectWise Suite?

ConnectWise Suite is a Business Management Software that enables to create efficiencies in all areas of business by delivering the products and services needed and providing a complete view of every aspect of business from a single platform.

ConnectWise Suite offers speed and performance, endless scalability and service delivery flexibility, access to the industry’s largest third-party ecosystem, and data unification to offer unmatched insight into business, clients, and services. It allows us to release smaller updates quickly and frequently to minimize sweeping changes across the platform.

ConnectWise Suite features include running a business more efficiently, strengthening sales and marketing, embracing the digital transformation, streamline client support, simplify finance and billing, resolve technical issues, recover critical data in no time, reinforce cybersecurity defense, and more.

What is ConnectWise Suite used for?

ConnectWise Suite is a Business Intelligence Software mainly used by its customers to Acquire Customers and Scale Best Practices by Proposal & Quote Management, Helpdesk Management and Engagement Management .

What are the top features of ConnectWise Suite?

Ticketing, Templates and Alerts: popups & Notifications are some of the top features of ConnectWise Suite.

Who uses ConnectWise Suite?

ConnectWise Suite is used by Information Technology And Services, Wholesale and Transportation/Trucking/Railroad among other industries.

What are ConnectWise Suite alternatives?

CARTO Platform, Hevo, Hyland and Skyvia Platform are popular alternatives for ConnectWise Suite.

Where is ConnectWise Suite located?

ConnectWise Suite is headquartered at 4110 George Rd., Suite 200, Tampa, FL 33634, USA.
lightning

Peers used ConnectWise Suite for proposal & quote management and helpdesk management

ConnectWise Suite Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.12/5 ★

Read Reviews (63)
Analytics

4.06/5 ★

Read Reviews (28)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.12/5 ★

Read Reviews (63)
Analytics

4.06/5 ★

Read Reviews (28)

ConnectWise Suite Integrations

ConnectWise Suite integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.15/5 ★

Read Reviews (33)
Data Export

3.90/5 ★

Read Reviews (7)

Few API Integrations for ConnectWise Suite

Software Failure Risk Guidance

?

for ConnectWise Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for ConnectWise Suite

ConnectWise, LLC News

Product

ConnectWise Launches AI-Powered PSA, M365 Security Suite With Microsoft And Pax8 ... - CRN

ConnectWise introduced an AI-powered PSA solution, a new Microsoft 365 Security Suite developed with Microsoft and Pax8, and a next-generation SIEM, all built on its Asio platform. These launches aim to streamline operations, enhance security, and reduce tool sprawl for managed service providers (MSPs) through unified workflows and integrated automation.

Company

Attackers breached ConnectWise, compromised customer ScreenConnect instances

ConnectWise disclosed that a sophisticated threat actor breached its systems, compromising ScreenConnect cloud instances for a small number of customers. The attack exploited CVE-2025-3935, a critical ViewState deserialization vulnerability in ScreenConnect versions 25.2.3 and earlier, enabling remote code execution. ConnectWise patched the flaw on April 24 and reports no further suspicious activity since.

Company

ConnectWise Confirms Hack, Very Small Number of Customers Affected

ConnectWise confirmed a cyberattack by a nation-state actor targeting its ScreenConnect remote access software. The breach impacted a very small number of customers. ConnectWise responded by patching ScreenConnect, increasing security monitoring, and launching an investigation with Mandiant. No further suspicious activity has been detected in customer environments.

Executive

ConnectWise Further Strengthens Leadership Team with Two New Appointments

ConnectWise has strengthened its leadership team by appointing two new executives.

ConnectWise, LLC Profile

Company Name

ConnectWise, LLC

Year Founded

1982

HQ Location

4110 George Rd., Suite 200, Tampa, FL 33634, USA

Employees

501-1000

Social

Financials

M&A