Customer stories

Product Business Settings

ConnectWise Control is popular in Information Technology And Services, Computer & Network Security, and Computer Software industries and is widely used by Small Business, Mid Market, and Enterprise.

ConnectWise Control Product Overview

ConnectWise ScreenConnect™ allows remote desktop and mobile support to solve technical issues anytime, anywhere. Try their remote access software today.

How satisfied the customers are with ConnectWise Control use-cases

Reviews

"...It was used to connect to remote monitoring tool and also for the integration of xerox managed print and service agreements...." Peer review by Richard Chase, Computer & Network Security

ConnectWise Control Customer Insights, Testimonials and Case Studies

What solutions does ConnectWise Control provide for Helpdesk Management?

How can ConnectWise Control enhance your Collaboration process?

How does ConnectWise Control facilitate Sales Document Management?

How does ConnectWise Control facilitate Engagement Management?

What solutions does ConnectWise Control provide for White Labeling?

What is ConnectWise Control?

ConnectWise Control is a remote desktop software that provides secure and reliable remote control that support to tackle any issue that comes on the way, no matter anytime and anywhere the clients are located. It helps to acquire customers, enhance customer relationships and increase sales and revenue.

It’s full remote control capabilities supports the help-desk style services, delivering on-demand remote issue resolution anytime, anywhere. Also, its unattended access and device management capabilities help to provide superior service delivery without disrupting the end-user.

ConnectWise Control features include remote unattended access, maximize compatibility providing excellent support for techs and customers, incorporate control into the existing web presence, easily manage machines setting up endpoint monitoring and alerts and more.

What is ConnectWise Control used for?

ConnectWise Control is a Digital Signage Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Collaboration and Sales Document Management .

What are the top features of ConnectWise Control?

Personalization, Ticketing and Recording are some of the top features of ConnectWise Control.

Who uses ConnectWise Control?

ConnectWise Control is used by Information Technology And Services, Computer & Network Security and Computer Software among other industries.

What are ConnectWise Control alternatives?

Yodeck, SmartSign2Go, ScreenCloud Digital Signage and Spectrio are popular alternatives for ConnectWise Control.

Where is ConnectWise Control located?

ConnectWise Control is headquartered at 4110 George Rd., Suite 200, Tampa, FL 33634, USA.

11 buyers and buying teams have used Cuspera to assess how well ConnectWise Control solved their Digital Signage needs. Cuspera uses 12273 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signage needs.

Relentless Solutions - Information Technology And Services

ConnectWise ScreenConnect helps Relentless Solutions deliver better IT services. Relentless Solutions uses ScreenConnect to improve operations and cut costs. The tool helps them serve retail and whol...esale clients across the US and Caribbean. Their team uses it to boost business processes and employee productivity. Relentless Solutions values accountability, communication, and innovation. They support hundreds of small and medium-sized companies with this solution.

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Present - Information Technology And Services

ConnectWise helped Present, a Canada-based MSP, scale its cybersecurity business. Present used ConnectWise business management, unified monitoring, and cybersecurity solutions. The ConnectWise Market...place gave Present more technology options for their clients. Present achieved a customer satisfaction rating of over 95% for three years. The partnership helped Present deliver better IT services and reduce costs for their clients.

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Advanced Network Products - Information Technology And Services

ConnectWise helped Advanced Network Products, an MSP, solve service quality and operational chaos. ANP struggled with disconnected sales, service, and project teams. Clients could not easily get stat...us updates. In 2012, ANP adopted ConnectWise to streamline operations and improve visibility. They also used Service Leadership, Inc. to gain insights into financial and operational performance.

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Emerge IT Solutions - Information Technology And Services

ConnectWise helped Emerge IT Solutions fix problems with cross-selling and business silos. Before, teams worked separately and used different quotes, which caused confusion and lost revenue. There wa...s no single place for information, so billing mistakes happened. With ConnectWise, Emerge IT Solutions made their process smoother and more consistent. They improved transparency, unified their quotes, and reduced missed revenue.

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Guaranty Bank & Trust - Banking

ConnectWise Automate helped Guaranty Bank & Trust manage IT for nine branches with a small team. The bank's three-person IT staff was overwhelmed by manual work. ConnectWise Automate automated IT pro...cesses and enabled remote monitoring and support. This saved the bank $100,000 a year in staffing costs. The solution also helped maintain FDIC compliance.

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ited - Information Technology And Services

ConnectWise Asio helped ited support a fast mergers and acquisitions strategy. ited needed an open ecosystem, new tools, and a platform for growth. They used ConnectWise Business Management Solutions..., ConnectWise Automate, and cybersecurity tools. ited built its business operations on ConnectWise Asio. This platform helped ited grow and manage technology for its clients.

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lightning

Peers used ConnectWise Control for helpdesk management and collaboration

ConnectWise Control Competitors

ConnectWise Control Features

  • Low
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FEATURE RATINGS AND REVIEWS
Analytics

3.36/5 ★

Read Reviews (103)
Custom Reports

3.33/5 ★

Read Reviews (426)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.36/5 ★

Read Reviews (103)
Custom Reports

3.33/5 ★

Read Reviews (426)

Software Failure Risk Guidance

?

for ConnectWise Control

Overall Risk Meter

Low Medium High

Top Failure Risks for ConnectWise Control

ConnectWise, LLC News

Company
 

ConnectWise Opens PitchIT Applications, Offering Startups a Platform to Scale in the MSP Ecosystem | ConnectWise

ConnectWise has opened applications for its PitchIT startup accelerator program, aimed at emerging technology vendors in the MSP ecosystem. The program offers visibility, education, and engagement opportunities, with participants competing for $150,000 in cash and prizes. Applications are open until April 30, 2026, with selected vendors joining the program for mentorship and networking.

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Executive
 

ConnectWise Appoints Johannes Kamleitner as Senior Vice President, Go-to-Market EMEA | ConnectWise

ConnectWise appointed Johannes Kamleitner as Senior Vice President, Go-to-Market EMEA. Kamleitner, based in Austria, will lead the company's EMEA go-to-market organization, focusing on partner alignment and delivering enterprise-grade capabilities in security and compliance. He brings extensive leadership experience from DataGuard, N-able, and GFI Software.

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Awards
 

ConnectWise Recognized as Category Leader in Cloud Management, Network Management, and RMM by Channel Program - Industry Analysts, Inc.

ConnectWise has been recognized as a Category Leader in Cloud Management, Network Management, and RMM by Channel Program. This recognition highlights ConnectWise's exceptional performance and innovation in the IT channel space, based on feedback from managed service providers. The accolades underscore the company's commitment to delivering top-notch solutions and services.

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Partnership
 

ESET to aid MSPs by integrating with ConnectWise Asio

ESET has announced an integration with ConnectWise Asio, aiming to support Managed Service Providers (MSPs) by enhancing their cybersecurity capabilities. This collaboration will streamline operations for MSPs, providing them with improved tools to manage security threats effectively.

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ConnectWise, LLC Profile

Company Name

ConnectWise, LLC

Company Website

https://www.connectwise.com/

Year Founded

1982

HQ Location

4110 George Rd., Suite 200, Tampa, FL 33634, USA

Employees

501-1000

Social

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Financials

M&A