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ConnectWise Suite vs Hyland: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConnectWise Suite vs. Hyland is based on a specific set of business needs and context. The comparison uses 1656 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConnectWise Suite and Hyland

ConnectWise Suite, and Hyland belong to a category of solutions that help Business Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConnectWise Suite covers Sales Document Management, Helpdesk Management with Offline, Engagement Management, Collaboration, etc.

Hyland focuses on Workflow Management, Sales Document Management with Offline, Content Management, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConnectWise Suite

Focus area

Software Failure Risk

  • medium

logo Hyland

Focus area

Hyland is better than ConnectWise Suite for

Software Failure Risk

  • low

About

ConnectWise Business Suite for Technology Professionals

The platform to power content innovation

Age

1982

1991

Financials

M&A

M&A

Business Need

Total Processes
(we found evidences for)

39

41

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


helpdesk management


engagement management

engaging and following up



competitive intelligence


workflow management


business development


customer feedback management

measuring customer satisfaction



products & pricelist management


communication management

tracking & monitoring communications



revenue cycle management


contact list management






lead qualification

lead qualification: technographic


training & onboarding



content publishing



content management

content publishing


customer case management


social media analytics


social media management

social media analytics


knowledge management


performance management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more

Top Channels

Channels Used

  • offline

  • point of sale

  • mobile

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • website

  • on premises

  • See 7 more
  • offline

  • point of sale

  • mobile

  • social media

  • mobile app

  • user generated content

  • blogs

  • phone calls

  • website

  • on premises

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting