SUMO Scheduler Platform Overview

SUMO Scheduler simplifies appointment and event bookings, reducing no-shows and enhancing customer engagement. This all-in-one scheduling software is designed for businesses aiming to streamline their booking processes. By integrating seamlessly with existing tools, SUMO Scheduler ensures a smooth workflow, allowing companies to focus on customer interactions. A surprising detail is its ability to power smart customer engagement through intelligence, which can directly contribute to revenue growth. Trusted by leading brands, SUMO Scheduler offers two powerful platforms to cater to diverse scheduling needs, making it a valuable asset for businesses looking to optimize their customer engagement strategies.

Use Cases

Customers recommend Engagement Management, Digital Signature, Helpdesk Management, as the business use cases that they have been most satisfied with while using SUMO Scheduler Platform.

Other use cases:

  • Collaboration
  • Sending & Publishing Communications
  • Relationship Management
  • Meeting Management
  • Conference Call Management
  • Customise Loyalty Program
  • Event Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using SUMO Scheduler Platform.

Other priorities:

  • Increase Sales & Revenue
  • Improve Brand Engagement
  • Establish Thought Leadership
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SUMO Scheduler Platform Use-Cases and Business Priorities: Customer Satisfaction Data

SUMO Scheduler Platform works with different mediums / channels such as E-Mail. Website. Phone Calls etc.

SUMO Scheduler Platform's features include Personalization, Bot, and Dashboard. and SUMO Scheduler Platform support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also SUMO Scheduler Platform analytics capabilities include Custom Reports, and Analytics.

SUMO's appointment & event scheduling platform simplifies online booking for enterprise businesses. It's powerful and user-friendly, enhancing customer engagement effortlessly.

Comprehensive Insights on SUMO Scheduler Platform Use Cases

What makes SUMO Scheduler Platform ideal for Engagement Management?

What Are the key features of SUMO Scheduler Platform for Digital Signature?

What solutions does SUMO Scheduler Platform provide for Helpdesk Management?

What makes SUMO Scheduler Platform ideal for Collaboration?

How can SUMO Scheduler Platform optimize your Sending & Publishing Communications Workflow?

23+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SUMO Scheduler Platform solved their business needs. Cuspera uses 703 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Education

CASE STUDY Top U.S. Public Research University

SUMO Scheduler helped a top U.S. public research university modernize its appointment scheduling. The university needed to move away from manual processes and legacy systems. SUMO integrated with Sal...esforce and Pardot to automate appointment reminders, email notifications, and event scheduling. The new system reduced no-shows by 20% across all departments. Faculty, staff, and students now book appointments faster and spend less time on scheduling.

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Financial Services

CASE STUDY Strategic Wealth Designers

SUMO Scheduler helped Strategic Wealth Designers improve appointment scheduling at onsite events. The firm needed to handle more client requests and move away from manual processes. SUMO provided a u...nified calendar, online appointment booking, and automated reminders. The team saved up to 25% of their time and cut appointment no-shows by 30%. SUMO made it easier to connect clients with the right advisors and locations quickly.

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Real Estate

CASE STUDY Top-Rated Canadian Real Estate Agency (Ontario, Canada)

SUMO Scheduler helped a top-rated real estate agency in Ontario, Canada, solve scheduling and appointment challenges. The agency struggled to manage showings, coordinate with service providers, and m...ap Salesforce contacts to appointments. SUMO Scheduler automated appointment booking, matched buyers with agents, and sent email invites to reduce no-shows. The platform enabled virtual showings and let the team customize emails and branding. The agency improved efficiency and plans to expand SUMO’s use for more sales and better customer engagement.

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Government Administration

CASE STUDY City Government Agency

SUMO for Salesforce helped a city government agency improve its appointment scheduling for over 350,000 members. The agency struggled with a manual, error-prone process that wasted staff time. SUMO p...rovided a secure, flexible scheduling system integrated with Salesforce. Members can now easily book and manage appointments online. Staff gained better reporting and more time to help members. The agency now delivers services more efficiently and with greater transparency.

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Real Estate

CASE STUDY A Canadian-based Real Estate Firm

SUMO Scheduler helped a Canadian real estate firm improve online appointment scheduling. The firm faced problems with outdated software, missed appointments, and lack of automation during the COVID-1...9 pandemic. SUMO Scheduler automated scheduling, reduced errors, and let clients self-schedule from any device. The new system closed deals faster and eliminated double-booking. The firm saw better customer satisfaction and more efficient operations.

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Education

CASE STUDY University of Kentucky

SUMO Scheduler helped the University of Kentucky simplify student scheduling. The university faced problems with outdated manual systems and multiple platforms, causing frustration for students and c...oaches. By implementing SUMO’s Salesforce-native scheduling software, they integrated appointment booking, email confirmations, and reminders into one platform. This eliminated manual data entry and reduced errors. Advisors and admins now spend less time on tedious tasks and more time helping students. The new system made scheduling faster and easier for everyone.

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Frequently Asked Questions(FAQ)

for SUMO Scheduler Platform

What is SUMO Scheduler Platform used for?

SUMO Scheduler Platform is mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Digital Signature and Helpdesk Management .

What are the top features of SUMO Scheduler Platform?

Personalization, bot and Dashboard are some of the top features of SUMO Scheduler Platform.

What are SUMO Scheduler Platform alternatives?

Proposify, ConnectWise Control, EmailMeForm and Apple IOS are popular alternatives for SUMO Scheduler Platform.

Where is SUMO Scheduler Platform located?

SUMO Scheduler Platform is headquartered at Atlanta, Georgia, US.
lightning

Peers used SUMO Scheduler Platform for engagement management and digital signature

SUMO Scheduler Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (12)
Custom Reports

3.99/5 ★

Read Reviews (47)
Analytics

3.94/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (12)
Custom Reports

3.99/5 ★

Read Reviews (47)
Analytics

3.94/5 ★

Read Reviews (21)

Software Failure Risk Guidance

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for SUMO Scheduler Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for SUMO Scheduler Platform

SUMO Scheduler Profile

Company Name

SUMO Scheduler

Company Website

//sumoscheduler.com

HQ Location

Atlanta, Georgia, US

Social

Linkedin