ConnectWise Manage: ConnectWise-Manage offers MSPs powerful PSA software with integrated help desk, sales, marketing, and billing tools. A free trial is available to maximize revenue predictability.
Kickserv: Kickserv field service management software manages jobs, customers, communication, and payments for home service businesses. Efficient organization and streamlined operations are provided.
This comparison report of ConnectWise Manage vs. Kickserv is based on a specific set of business needs and context. The comparison uses 7680 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing ConnectWise Manage and Kickserv
ConnectWise Manage, SolarWinds Service Desk, Teamsupport, etc., belong to a category of solutions that help Help Desk, whereas Kickserv, RazorSync, GorillaDesk, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
ConnectWise Manage covers Helpdesk Management, Sales Document Management, Workflow Management, Engagement Management with Phone Calls, etc.
Kickserv focuses on Sales Document Management with Mobile, Contact List Management with E-Mail, Engagement Management, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
ConnectWise Manage and Kickserv: Best activities based on customer satisfaction
ConnectWise Manage in Action: Unique Activities
How does ConnectWise Manage facilitate Helpdesk Management?
"...Storing company and contact information, tracking time to projects, and using it as a service help desk...." Peer review by User
What solutions does ConnectWise Manage provide for Workflow Management?
"...ConnectWise has very flexible and powerful Workflow Rules which allow automated processes to run at scheduled intervals...." Peer review by Director in Information Technology
How does ConnectWise Manage address your Engagement Management Challenges?
"...Powerful platform to manage all of our customer interactions...." Peer review by Wesley B., Project Manager, Information Technology and Services
Kickserv in Action: Unique Activities
How can Kickserv enhance your Sales Document Management process?
"...For a 2 to 5 truck contracting business this is a no brainer...." Peer review by Bill L., Owner, Consumer Services
What Are the key features of Kickserv for Contact List Management?
"...Also our Kickserv is linked to our website so anytime a customer wants to contact us..." Peer review by Jodi Gerard
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Enhance customer relationships
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Improve internal communications
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Improve ROI
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Grow market share
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Establish thought leadership
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Improve digital and social presence
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Shorten ramp up time
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Enter new markets internationally or locally
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Improve stakeholder relations
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Improve visibility
- See 10 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Improve consistency
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Scale best practices
- See 3 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| ConnectWise Manage | Kickserv | |
|---|---|---|
| Peer score | 4.1 | 4.4 |
| Peer insights | 5962 | 1718 |
| Top industries |
Information Technology And Services 67.0%
Computer & Network Security 11.0%
Wholesale 7.0%
|
Construction 39.0%
Consumer Services 21.0%
Information Technology And Services 6.0%
|
| SMB and Mid-Market | 93.0% | 99.0% |
| Enterprise | 7.0% | 1.0% |
| Pricing | ConnectWise Manage | Kickserv |
Integrations
Ecosystem partners each product commonly connects with.
ConnectWise Manage
News
Latest ConnectWise Manage news
ConnectWise warns of new ScreenConnect flaw without patch - BleepingComputer
ConnectWise has identified a vulnerability in its ScreenConnect Remote Access platform, affecting both cloud and on-premises deployments. The company has issued temporary mitigation steps to block potential attacks while working on a permanent fix. ScreenConnect is widely used by MSPs and IT departments for remote troubleshooting and system maintenance.