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Comm100 Live Chat vs LiveHelpNow: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Comm100 Live Chat vs. LiveHelpNow is based on a specific set of business needs and context. The comparison uses 1886 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Comm100 Live Chat and LiveHelpNow

Comm100 Live Chat, LiveHelpNow, HappyFox Live Chat, Clickdesk, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Comm100 Live Chat covers Helpdesk Management with Chat, Engagement Management with Chat, Communication Management with Chat, Collaboration with Mobile, etc.

LiveHelpNow focuses on Helpdesk Management with Chat, Engagement Management with Social Media, Knowledge Management with Chat, Contact List Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Comm100 Live Chat

Focus area

Software Failure Risk

  • low

logo LiveHelpNow

Focus area

LiveHelpNow is better than Comm100 Live Chat for

Software Failure Risk

  • low

About

Comm100 Live Chat Software: Enable Real-Time Omnichannel ...

LiveHelpNow -Fully integrated customer service suite....

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

21

43

Total Goals
(we found evidences for)

4

8

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


engagement management

engaging and following up



communication management

tracking & monitoring communications

sending & publishing communications


customer feedback management

measuring customer satisfaction



knowledge management


social media management

social media analytics


training & onboarding



sales call management

call transcription


products & pricelist management



contact list management


generation of new leads


workflow management


track program performance


loyalty management

track program performance


lifetime value management


contract management


sales document management

contract management


business development



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • See 1 more
  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Increase sales & revenue

  • Improve stakeholder relations

  • See 5 more

Top Channels

Channels Used

  • chat

  • phone calls

  • e-mail

  • social media

  • website

  • Twitter

  • user generated content

  • text SMS

  • blogs

  • video

  • billboards

  • out of home

  • offline

  • promotions

  • omnichannel

  • point of sale

  • events

  • trade shows

  • mobile

  • mobile app

  • Facebook

  • See 18 more
  • chat

  • phone calls

  • e-mail

  • social media

  • website

  • Twitter

  • user generated content

  • text SMS

  • blogs

  • video

  • billboards

  • out of home

  • offline

  • promotions

  • omnichannel

  • point of sale

  • events

  • trade shows

  • mobile

  • mobile app

  • Facebook

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting