Comparison Summary
This comparison report of Clicktools vs. UserTesting is based on a specific set of business needs and context. The comparison uses 3488 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Clicktools and UserTesting
Clicktools, UserTesting, CustomerSure, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Clicktools covers Collecting Feedback, Engaging Conversational Surveys with Website, Social Media Management, Telemarketing with Website, etc.
UserTesting focuses on Engaging Conversational Surveys with Website, Collecting Feedback with Website, Digital Marketing, Product Marketing, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce
Feedback tool for real-time feedback from real customers
Age
1972
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
32
66
Total Goals
(we found evidences for)
4
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Establish thought leadership
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Improve internal communications
- See 1 more
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Acquire customers
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Improve brand engagement
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Enhance customer relationships
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve efficiency
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Launch new products
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Establish thought leadership
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Improve ROI
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Grow market share
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Enter new markets internationally or locally
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Improve internal communications
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Build brand awareness
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Improve navigation
- See 12 more
Top Channels
Channels Used
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website
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video
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mobile
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social media
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user generated content
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blogs
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mobile app
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e-mail
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promotions
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offline
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point of sale
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phone calls
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Facebook
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Instagram
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Facebook page
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review sites
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Amazon
-
text SMS
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games
-
chat
-
events
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trade shows
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Slack
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on premises
- See 21 more
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website
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video
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mobile
-
social media
-
user generated content
-
blogs
-
mobile app
-
e-mail
-
promotions
-
offline
-
point of sale
-
phone calls
-
Facebook
-
Instagram
-
Facebook page
-
review sites
-
Amazon
-
text SMS
-
games
-
chat
-
events
-
trade shows
-
Slack
-
on premises
- See 21 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
