Clicktools: Clicktools, now SAP Service Cloud, enhances customer relationships and increases revenue by transforming customer feedback into actionable insights. Features include seamless CRM integration, dynamic questions, multi-language support, and mobile-friendly surveys.
ClearlyRated®: ClearlyRated aids in finding top B2B service providers via verified client ratings and testimonials. It features satisfaction surveys, NPS scores, issue tracking, and integrates with existing CRM and ATS systems.
This comparison report of Clicktools vs. ClearlyRated® is based on a specific set of business needs and context. The comparison uses 1238 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Clicktools and ClearlyRated®
Clicktools, CustomerSure, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management, whereas ClearlyRated® belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Clicktools covers Collecting Feedback, Engaging Conversational Surveys with Website, Social Media Management, Telemarketing with Website, etc.
ClearlyRated® focuses on Customer Feedback Management with Promotions, Rating And Review Management, Engagement Management, Competitive Intelligence with Promotions, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Clicktools and ClearlyRated®: Best activities based on customer satisfaction
Clicktools in Action: Unique Activities
Why is Clicktools the best choice for Collecting Feedback?
"...Our internal IT department uses it to gauge user satisfaction when a technical support ticket is closed...." Peer review by Verified User, Team Lead in Information Technology, Computer Software
How does Clicktools facilitate Engaging Conversational Surveys?
"...The Marketing Dept. sent buyer intention and conference follow-up surveys...." Peer review by Sherrie M. Carter, Business Systems Analyst, Corporate IT Project Management Office, Blackbaud
ClearlyRated® in Action: Unique Activities
What benefits does ClearlyRated® offer for Rating And Review Management?
"...See How Our Clients Rate Us. ..." Net Promoter Surveys for B2B Firms
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Establish thought leadership
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Improve internal communications
- See 1 more
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Enhance customer relationships
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Improve digital and social presence
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Acquire customers
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Improve efficiency
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Grow market share
- See 2 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Clicktools | ClearlyRated® | |
|---|---|---|
| Peer score | 4.3 | 4.5 |
| Peer insights | 1026 | 212 |
| Top industries |
Computer Software 39.0%
Information Technology And Services 11.0%
Hospital & Health Care 7.0%
|
Human Resources 81.0%
Information Technology And Services 19.0%
|
| SMB and Mid-Market | 57.0% | 56.0% |
| Enterprise | 43.0% | 44.0% |
Integrations
Ecosystem partners each product commonly connects with.
Clicktools
News
Latest Clicktools news
SAP Accelerates AI‑Enabled SaaS Platform Buildout Ahead of Q3 Earnings - SaasRise
SAP is enhancing its AI-enabled SaaS platform through collaborations with Nvidia and NetApp. The partnership with Nvidia integrates the OpenShell security tool into SAP's Business AI Platform for AI governance, while NetApp focuses on cloud-native storage integration for AI workloads. These efforts aim to strengthen SAP's AI capabilities and create a competitive edge in mission-critical environments.
Latest ClearlyRated® news
Sparks Group Wins ClearlyRated's 2026 Best of Staffing Awards for Client & Talent Satisfaction
ClearlyRated's Best of Staffing Awards recognized Sparks Group for exceptional client and talent satisfaction in 2026. Sparks Group received high satisfaction scores from clients and candidates, significantly exceeding industry averages. ClearlyRated's CEO, Baker Nanduru, praised the award winners for their innovative service approaches in staffing and recruiting.