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Compare Cisco Webex vs Skype

Comparison Summary

For Cisco Webex vs Skype comparison, Our AI algorithm looked at 70383 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Cisco Webex and Skype to solve their respective business needs.

Pros and cons of Cisco Webex and Skype

Cisco Webex is more suited to businesses that require Collaboration with Video and Conference Call Management with Offline where as Skype is focused towards Collaboration with Video and Conference Call Management with Offline .

Both Cisco Webex and Skype are Webinar and Conferencing software, peers recommend Cisco Webex for sales call management and call recording where as Skype is more known for tracking & monitoring communications and contract management .

logo Cisco Webex

Focus area

Cisco Webex is better than Skype for

Software Failure Risk

  • low

logo Skype

Focus area

Skype is better than Cisco Webex for

Software Failure Risk

  • medium

About

Enterprise Solution for Online Meetings, Video Conferencing and webinars with Screen share, messaging and more

Communication Tool for free calls and chat

Age

1984

1975

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

78

110

Total Goals
(we found evidences for)

17

18

Top Processes

Evidences indicate better relative satisfaction



conference call management


sales call management

call transcription



sales document management

proposal & quote management

contract management


engagement management

engaging and following up



communication management

sending & publishing communications


training & onboarding


knowledge management

creating knowledge base


workflow management


customer feedback management

measuring net promoter score

measuring customer satisfaction


social media management

social media analytics

engaging on social media

scheduling post to social media


products & pricelist management


contact list management

creating contact list




sales review & feedback



generation of new leads


lead qualification

lead qualification: technographic



business development


trade show marketing


rating and review management


competitive intelligence


campaign management


courses & assessment

create learning path


customer case management



lifetime value management


revenue cycle management





international marketing


follower management



loyalty management



Top Goals

Goals Achieved

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve visibility

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve brand engagement

  • Increase sales & revenue

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 14 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve stakeholder relations

  • Scale best practices

  • Improve digital and social presence

  • Increase sales & revenue

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Improve brand engagement

  • Improve ROI

  • Improve navigation

  • Improve consistency

  • Establish thought leadership

  • Increase customer life time value

  • See 15 more

Top Channels

Channels Used

  • offline

  • chat

  • phone calls

  • video

  • Skype

  • trade shows

  • events

  • e-mail

  • mobile

  • on premises

  • text SMS

  • website

  • mobile app

  • social media

  • user generated content

  • blogs

  • Slack

  • point of sale

  • promotions

  • Whatsapp

  • mass media

  • games

  • Facebook

  • support groups

  • coupons

  • radio

  • movies

  • review sites

  • Amazon

  • display advertisement

  • Youtube

  • LinkedIn

  • channel partners

  • Instagram

  • television

  • causes and charity

  • Netflix

  • newsletter

  • print media

  • magazine

  • Pinterest

  • Twitter

  • Snapchat

  • See 40 more
  • offline

  • chat

  • phone calls

  • video

  • Skype

  • trade shows

  • events

  • e-mail

  • mobile

  • on premises

  • text SMS

  • website

  • mobile app

  • social media

  • user generated content

  • blogs

  • Slack

  • point of sale

  • promotions

  • Whatsapp

  • mass media

  • games

  • Facebook

  • support groups

  • coupons

  • radio

  • movies

  • review sites

  • Amazon

  • display advertisement

  • Youtube

  • LinkedIn

  • channel partners

  • Instagram

  • television

  • causes and charity

  • Netflix

  • newsletter

  • print media

  • magazine

  • Pinterest

  • Twitter

  • Snapchat

  • See 40 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting