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Sightcall

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(717 Reviews, Testimonials & Expert Opinions)
(717 Reviews, Testimonials & Expert Opinions)

VIsual support and collaboration software providing real-time collaborative environment that empowers field service agents and helps improve customer experience

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About Sightcall

SightCall is a Visual Assistance Platform that blends the physical and digital worlds to create a collaborative environment that empowers the customers to meet challenging tasks with confidence and new insight. It controls, manages, and operates the network, providing the freedom to continually evolve and set the standard for visual assistance.

SightCall helps in achieving digital transformation across all service departments. It integrates seamlessly into the current processes, digitally transforming the gaps that can be improved with visual assistance and delight the customers with faster resolution rates and shorter service times. SightCall offers optimal video connections, business APIs, seamless integrations, global security adherence, and the best bandwidth consumption on the market.

Some of its features are automatic call distribution, AI Chatbot, augmented reality to take accurate measurements of real objects, chat over video, scan codes, mobile to mobile assistance, and more.

Peer and Expert Opinions
for Sightcall

Goals

Enhance customer relationships and Improve internal communications are the most popular goals peers achieved using Sightcall .

Other goals:

  • Acquire customers
  • Improve ROI
See all goals See less goals

Channels

It is the best suited for video, chat, phone calls, channels.

Other channels:

  • mobile
  • mobile app
  • website
  • user generated content
  • blogs
See all channels See less channels

Processes

Peers recommend collaboration, engagement management, customer feedback management, as the business processes that they have been most satisfied while using Sightcall .

Read Peer and Expert Experience for Business Use Cases

Collaboration With Video and Mobile and Chat

Engagement management With Video

Engaging and following up With Video

Customer feedback management

Measuring customer satisfaction

Sales document management With Chat and Video

Proposal & quote management With Chat and Video

Advertisement With Video and Phone calls

Social media management

Social media analytics

Workflow management With Video

Knowledge management

Helpdesk management

Coaching

Lead qualification With Video

See allless Activities

Popular Business Setting
for Sightcall

Top Industries

  • Marketing and Advertising
  • Publishing
  • Media Production

Popular in

  • Small Business
  • Mid Market

Peers used Sightcall to Enhance customer relationships and Improve internal communications

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IT and Other Capabilities
for Sightcall

  • Low
  • Medium
  • High

data

Data Import

Data Export

Support

Phone Support

Chat Support

24/7 Support

Email Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Sightcall

First 5 Reports are Free

Vendor Profile Details

Company Name Sightcall
Company Website https://sightcall.com/
HQ Location 330 Townsend St, Suite 209 San Francisco, CA 94107, US
Employees 51-100
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