About Sightcall

SightCall is a Visual Assistance Platform that blends the physical and digital worlds to create a collaborative environment that empowers the customers to meet challenging tasks with confidence and new insight. It controls, manages, and operates the network, providing the freedom to continually evolve and set the standard for visual assistance.

SightCall helps in achieving digital transformation across all service departments. It integrates seamlessly into the current processes, digitally transforming the gaps that can be improved with visual assistance and delight the customers with faster resolution rates and shorter service times. SightCall offers optimal video connections, business APIs, seamless integrations, global security adherence, and the best bandwidth consumption on the market.

Some of its features are automatic call distribution, AI Chatbot, augmented reality to take accurate measurements of real objects, chat over video, scan codes, mobile to mobile assistance, and more.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Sightcall solves your Webinar and Conferencing needs.

Business Priorities

Attract More Attendess and Enhance Customer Relationships are the most popular business priorities peers achieved using Sightcall.

Other priorities:

  • Scale Best Practices
  • Improve Internal Communications
  • Improve Efficiency
  • Grow Market Share
  • Improve Event ROI
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Collaboration , Customer Feedback Management , as the business use cases that they have been most satisfied while using Sightcall.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management

4.39/5

Read Reviews (112)

"...A recording for one of the calls isn't available SightCall Help Center...." A recording for one of the calls isn't available
Collaboration with Video and Mobile

4.97/5

Read Reviews (77)

"...It has incredible features which include Video conferencing, Real-time charts, Visual Support, Mobile Apps and Screen sharing...." Peer review by naomi m, Sales manager
Customer Feedback Management with Promotions

4.73/5

Read Reviews (18)

"...Allianz was able to increase their customer satisfaction while decreasing time to resolve the claim and handle the repair process. ..." Case Study Allianz
measuring customer satisfaction

4.73/5

Read Reviews (12)

measuring net promoter score

4.73/5

Read Reviews (4)

PEER EXPERIENCES
Helpdesk Management

4.39/5

Read Reviews (112)

"...A recording for one of the calls isn't available SightCall Help Center...." A recording for one of the calls isn't available
Collaboration with Video and Mobile

4.97/5

Read Reviews (77)

"...It has incredible features which include Video conferencing, Real-time charts, Visual Support, Mobile Apps and Screen sharing...." Peer review by naomi m, Sales manager
Customer Feedback Management with Promotions

4.73/5

Read Reviews (18)

"...Allianz was able to increase their customer satisfaction while decreasing time to resolve the claim and handle the repair process. ..." Case Study Allianz
measuring customer satisfaction

4.73/5

Read Reviews (12)

measuring net promoter score

4.73/5

Read Reviews (4)

22+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2521 insights from peers and experts to help you assess how these Sightcall use cases fit your Webinar and Conferencing needs.

Case Studies

COMPANY CASE STUDIES
Case Study A global engineering company

Elevating Virtual Tech Support with SightCall

Read More
Case Study B. Braun

Learn how B. Braun used Sightcall

Read More
Case Study A major urban hospital network

A Major Hospital Navigates New Terrain Through Telehealth

Read More

Popular Business Setting

for Sightcall

Top Industries

  • Marketing and Advertising
  • Publishing
  • Education

Popular in

  • Small Business
  • Mid Market

Peers used Sightcall to Attract more attendess and Enhance customer relationships

Peer and Expert Opinion on Features

for Sightcall

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Widgets

4.74/5

Read Reviews (44)
Recording

4.70/5

Read Reviews (30)
Personalization

4.72/5

Read Reviews (26)
Alerts: popups & Notifications

4.58/5

Read Reviews (15)
Ticketing

4.34/5

Read Reviews (8)
FEATURES RATINGS AND REVIEWS
Widgets

4.74/5

Read Reviews (44)
Recording

4.70/5

Read Reviews (30)
Personalization

4.72/5

Read Reviews (26)
Alerts: popups & Notifications

4.58/5

Read Reviews (15)
Ticketing

4.34/5

Read Reviews (8)

IT and Other Capabilities

for Sightcall

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.80/5

Read Reviews (122)
Data Export

4.78/5

Read Reviews (117)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.80/5

Read Reviews (122)
Data Export

4.78/5

Read Reviews (117)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.79/5

Read Reviews (57)
24/7 Support

4.79/5

Read Reviews (290)
Phone Support

4.73/5

Read Reviews (44)
Email Support

4.73/5

Read Reviews (36)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.79/5

Read Reviews (57)
24/7 Support

4.79/5

Read Reviews (290)
Phone Support

4.73/5

Read Reviews (44)
Email Support

4.73/5

Read Reviews (36)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.79/5

Read Reviews (151)
Analytics

4.79/5

Read Reviews (154)
Custom Reports

4.72/5

Read Reviews (579)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.79/5

Read Reviews (151)
Analytics

4.79/5

Read Reviews (154)
Custom Reports

4.72/5

Read Reviews (579)

Failure Risk Guidance Security Report

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for Sightcall

Overall Risk Meter

Low Medium High

Top Failure Risks for Sightcall

Vendor Profile Details

Company Name

Sightcall

Company Website

https://sightcall.com/

HQ Location

330 Townsend St, Suite 209 San Francisco, CA 94107, US

Employees

51-100

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