About Sightcall
SightCall is a Visual Assistance Platform that blends the physical and digital worlds to create a collaborative environment that empowers the customers to meet challenging tasks with confidence and new insight. It controls, manages, and operates the network, providing the freedom to continually evolve and set the standard for visual assistance.
SightCall helps in achieving digital transformation across all service departments. It integrates seamlessly into the current processes, digitally transforming the gaps that can be improved with visual assistance and delight the customers with faster resolution rates and shorter service times. SightCall offers optimal video connections, business APIs, seamless integrations, global security adherence, and the best bandwidth consumption on the market.
Some of its features are automatic call distribution, AI Chatbot, augmented reality to take accurate measurements of real objects, chat over video, scan codes, mobile to mobile assistance, and more.
Cuspera Reviews
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Sightcall solves your Webinar and Conferencing needs.
Business Priorities
Attract More Attendess and Enhance Customer Relationships are the most popular business priorities peers achieved using Sightcall.
Use Cases
Peers recommend Helpdesk Management , Collaboration , Customer Feedback Management , as the business use cases that they have been most satisfied while using Sightcall.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management |
4.39/5 ★ |
"...A recording for one of the calls isn't available SightCall Help Center...." A recording for one of the calls isn't available |
| Collaboration with Video and Mobile |
4.97/5 ★ |
"...It has incredible features which include Video conferencing, Real-time charts, Visual Support, Mobile Apps and Screen sharing...." Peer review by naomi m, Sales manager |
| Customer Feedback Management with Promotions |
4.73/5 ★ |
"...Allianz was able to increase their customer satisfaction while decreasing time to resolve the claim and handle the repair process. ..." Case Study Allianz |
| measuring customer satisfaction |
4.73/5 ★ |
|
| measuring net promoter score |
4.73/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management |
4.39/5 ★ |
"...A recording for one of the calls isn't available SightCall Help Center...." A recording for one of the calls isn't available |
|
| Collaboration with Video and Mobile |
4.97/5 ★ |
"...It has incredible features which include Video conferencing, Real-time charts, Visual Support, Mobile Apps and Screen sharing...." Peer review by naomi m, Sales manager |
|
| Customer Feedback Management with Promotions |
4.73/5 ★ |
"...Allianz was able to increase their customer satisfaction while decreasing time to resolve the claim and handle the repair process. ..." Case Study Allianz |
|
| measuring customer satisfaction |
4.73/5 ★ |
| measuring net promoter score |
4.73/5 ★ |
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2521 insights from peers and experts to help you assess how these Sightcall use cases fit your Webinar and Conferencing needs.
Popular Business Setting
for Sightcall
Top Industries
- Marketing and Advertising
- Publishing
- Education
Popular in
- Small Business
- Mid Market
Peers used Sightcall to Attract more attendess and Enhance customer relationships
Sightcall Alternatives
Peer and Expert Opinion on Features
for Sightcall
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (44) |
| Recording | Read Reviews (30) |
| Personalization | Read Reviews (26) |
| Alerts: popups & Notifications | Read Reviews (15) |
| Ticketing | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Widgets | Read Reviews (44) |
| Recording | Read Reviews (30) |
| Personalization | Read Reviews (26) |
| Alerts: popups & Notifications | Read Reviews (15) |
| Ticketing | Read Reviews (8) |
IT and Other Capabilities
for Sightcall
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (122) |
| Data Export | Read Reviews (117) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (122) |
| Data Export | Read Reviews (117) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (57) |
| 24/7 Support | Read Reviews (290) |
| Phone Support | Read Reviews (44) |
| Email Support | Read Reviews (36) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (57) |
| 24/7 Support | Read Reviews (290) |
| Phone Support | Read Reviews (44) |
| Email Support | Read Reviews (36) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (151) |
| Analytics | Read Reviews (154) |
| Custom Reports | Read Reviews (579) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (151) |
| Analytics | Read Reviews (154) |
| Custom Reports | Read Reviews (579) |
Failure Risk Guidance Security Report
?for Sightcall
Overall Risk Meter
Top Failure Risks for Sightcall
Vendor Profile Details
Company Name
Sightcall
Company Website
https://sightcall.com/HQ Location
330 Townsend St, Suite 209 San Francisco, CA 94107, US
Employees
51-100
Social
