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CheckMarket Survey vs CustomerGauge: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CheckMarket Survey vs. CustomerGauge is based on a specific set of business needs and context. The comparison uses 1534 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CheckMarket Survey and CustomerGauge

CheckMarket Survey, CustomerGauge, SurveyMethods, Startquestion survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CheckMarket Survey covers Helpdesk Management, Collecting Feedback, Engaging Conversational Surveys, Communication Management, etc.

CustomerGauge focuses on Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management with Promotions, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CheckMarket Survey

Focus area

Software Failure Risk

  • medium

logo CustomerGauge

Focus area

Software Failure Risk

  • medium

About

Online Survey Tool

Account Experience software for better customer-centric decisions that grow your account faster

Age

2001

Financials

SERIES F

Business Need

Total Processes
(we found evidences for)

27

37

Total Goals
(we found evidences for)

3

9

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management


communication management

sending & publishing communications



touchpoint management


distribution management


channel management





training & onboarding


competitive intelligence


generation of new leads



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Increase customer life time value

  • Grow market share

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • promotions

  • website

  • offline

  • point of sale

  • e-mail

  • phone calls

  • chat

  • See 4 more
  • promotions

  • website

  • offline

  • point of sale

  • e-mail

  • phone calls

  • chat

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting