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Compare Channels vs ConnectAndSell

Comparison Summary

This comparison report of Channels vs. ConnectAndSell is based on a specific set of business needs and context. The comparison uses 1200 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Channels and ConnectAndSell

Channels, ConnectAndSell, Kixie Integrated Voice, myphoner, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Channels covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.

ConnectAndSell focuses on Telemarketing with Phone Calls, Engagement Management with Phone Calls, Sales Call Management with Phone Calls, Coaching with Phone Calls, etc.

"Channels is a no-brainer for customer service. It is as quick to implement as it could be and after the switch, we’ve had less confusion with how to service our customers and keep them happy. Also, amazing customer support! " - Piotr Wieczorek

"I would need 18 sales reps to do the work of 3 using ConnectAndSell. " - Talia Brott

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Channels

Focus area

Channels is better than ConnectAndSell for

Software Failure Risk

  • medium

logo ConnectAndSell

Focus area

ConnectAndSell is better than Channels for

Software Failure Risk

  • medium

About

Data powered Phone system that turns customer data into excellent service enabling customer engagement

Customer Engagement Software for best sales people, more live conversations with qualified prospects.

Age

2014

2007

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

31

41

Total Goals
(we found evidences for)

4

8

Top Processes

Evidences indicate better relative satisfaction


sales call management


helpdesk management


communication management

tracking & monitoring communications

sending & publishing communications


social media management

social media analytics


workflow management


campaign management

campaign analytics




generation of new leads


lifetime value management


rating and review management


engagement management

engaging and following up


contact list management


sales document management


conversion management



account management


conference call management



business development



training & onboarding


lead qualification


competitive intelligence


pipeline management



Top Goals

Goals Achieved

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • See 1 more
  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Launch new products

  • Establish thought leadership

  • Improve internal communications

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • offline

  • games

  • trade shows

  • video

  • events

  • mobile

  • promotions

  • mobile app

  • display advertisement

  • social media

  • LinkedIn

  • mass media

  • television

  • user generated content

  • blogs

  • See 14 more
  • phone calls

  • e-mail

  • offline

  • games

  • trade shows

  • video

  • events

  • mobile

  • promotions

  • mobile app

  • display advertisement

  • social media

  • LinkedIn

  • mass media

  • television

  • user generated content

  • blogs

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting