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Compare Broadly vs Grade.Us Review Management

Comparison Summary

For Broadly vs Grade.Us Review Management comparison, Our AI algorithm looked at 2978 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Broadly and Grade.Us Review Management to solve their respective business needs.

logo Broadly

Focus area

  • rating and review management
  • Customer Feedback Management

Broadly is better than Grade.Us Review Management for

logo Grade.Us Review Management

Focus area

  • rating and review management
  • White Labeling

Grade.Us Review Management is better than Broadly for

About

Broadly: Online Customer Review Management Software

Grade.us: Get More Online Reviews - Best Reputation and Review ...

Age

2014

Financials

Series B

Private

Business Need

Total Processes
(we found evidences for)

38

58

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction


rating and review management


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up


contact list management


sales review & feedback


communication management

sending & publishing communications


reputation management



generation of new leads


training & onboarding



helpdesk management



campaign management


sales document management

contract management



lifetime value management


loyalty management

customise loyalty program



referral management


content management


social media management

scheduling post to social media

engaging on social media



workflow management


relationship management


conversion management


trade show marketing







knowledge management


products & pricelist management



performance management


touchpoint management



channel management



account management


influencer marketing



discount management


promotion management



segmentation and targeting


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Increase sales & revenue

  • Enhance customer relationships

  • Grow market share

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Establish thought leadership

  • Build brand awareness

  • Improve navigation

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • Twitter

  • Facebook

  • review sites

  • text SMS

  • offline

  • promotions

  • on premises

  • phone calls

  • user generated content

  • blogs

  • Yelp

  • coupons

  • Facebook page

  • point of sale

  • mass media

  • radio

  • television

  • Tripadvisor

  • mobile

  • See 19 more
  • e-mail

  • social media

  • website

  • Twitter

  • Facebook

  • review sites

  • text SMS

  • offline

  • promotions

  • on premises

  • phone calls

  • user generated content

  • blogs

  • Yelp

  • coupons

  • Facebook page

  • point of sale

  • mass media

  • radio

  • television

  • Tripadvisor

  • mobile

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting