Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve digital and social presence
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Enhance customer relationships
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Increase sales & revenue
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Grow market share
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Improve visibility
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Improve ROI
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Improve internal communications
- See 5 more
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Acquire customers
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Enhance customer relationships
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase sales & revenue
-
Improve ROI
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Scale best practices
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Establish thought leadership
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Build brand awareness
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Improve navigation
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Grow market share
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Increase customer life time value
- See 9 more
Top Channels
Channels Used
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e-mail
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social media
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website
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Twitter
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Facebook
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review sites
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text SMS
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offline
-
promotions
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on premises
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phone calls
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user generated content
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blogs
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Yelp
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coupons
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Facebook page
-
point of sale
-
mass media
-
radio
-
television
-
Tripadvisor
-
mobile
- See 19 more
-
e-mail
-
social media
-
website
-
Twitter
-
Facebook
-
review sites
-
text SMS
-
offline
-
promotions
-
on premises
-
phone calls
-
user generated content
-
blogs
-
Yelp
-
coupons
-
Facebook page
-
point of sale
-
mass media
-
radio
-
television
-
Tripadvisor
-
mobile
- See 19 more
