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Compare Broadly vs Grade.Us Review Management

Comparison Summary

For Broadly vs Grade.Us Review Management comparison, Our AI algorithm looked at 2887 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Broadly and Grade.Us Review Management to solve their respective business needs.

Pros and cons of Broadly and Grade.Us Review Management

Broadly is more suited to businesses that require Rating And Review Management and Customer Feedback Management with Website where as Grade.Us Review Management is focused towards Rating And Review Management and White Labeling .

logo Broadly

Focus area

Software Failure Risk

  • medium

logo Grade.Us Review Management

Focus area

Grade.Us Review Management is better than Broadly for

Software Failure Risk

  • low

About

Online Customer Review Management Software

Grade.us: Get More Online Reviews - Best Reputation and Review ...

Age

2014

Financials

Series B

Private

Business Need

Total Processes
(we found evidences for)

36

60

Total Goals
(we found evidences for)

8

12

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


contact list management


communication management

sending & publishing communications


reputation management


sales review & feedback


generation of new leads



helpdesk management


campaign management


sales document management

contract management


loyalty management

customise loyalty program



referral management


social media management

scheduling post to social media

engaging on social media


training & onboarding





content management




knowledge management


products & pricelist management



performance management


touchpoint management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Establish thought leadership

  • Build brand awareness

  • Improve navigation

  • Grow market share

  • Increase customer life time value

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • Twitter

  • Facebook

  • review sites

  • text SMS

  • offline

  • promotions

  • on premises

  • phone calls

  • user generated content

  • blogs

  • Yelp

  • coupons

  • Facebook page

  • point of sale

  • mass media

  • radio

  • television

  • Tripadvisor

  • mobile

  • See 19 more
  • e-mail

  • social media

  • website

  • Twitter

  • Facebook

  • review sites

  • text SMS

  • offline

  • promotions

  • on premises

  • phone calls

  • user generated content

  • blogs

  • Yelp

  • coupons

  • Facebook page

  • point of sale

  • mass media

  • radio

  • television

  • Tripadvisor

  • mobile

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting