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Bloomreach vs Blackbaud NetCommunity™: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Bloomreach vs. Blackbaud NetCommunity™ is based on a specific set of business needs and context. The comparison uses 4035 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bloomreach and Blackbaud NetCommunity™

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bloomreach covers Campaign Management with E-Mail, Engagement Management, Communication Management with E-Mail, Helpdesk Management with E-Mail, etc.

Blackbaud NetCommunity™ focuses on Communication Management with E-Mail, Helpdesk Management, Engagement Management with Offline, Campaign Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bloomreach

Focus area

Bloomreach is better than Blackbaud NetCommunity™ for

Software Failure Risk

  • low

logo Blackbaud NetCommunity™

Focus area

Software Failure Risk

  • low

About

Bloomreach - Powering Enterprise CMS and Optimizing Commerce Experiences

Alumni Engagement & Management Software System for Nonprofits | Blackbaud

Age

2009

1981

Financials

SERIES F

IPO

Business Need

Total Processes
(we found evidences for)

81

20

Total Goals
(we found evidences for)

15

2

Top Processes

Evidences indicate better relative satisfaction


campaign management

campaign analytics

campaign monitoring


engagement management

engaging and following up


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications



social media management

social media analytics



contact list management


segmentation and targeting


loyalty management

identify target customers

customise loyalty program


lifetime value management


generation of new leads


training & onboarding



workflow management


content management


sales document management

contract management


customer feedback management

measuring net promoter score

measuring customer satisfaction



personalized marketing




products & pricelist management



social media marketing


touchpoint management



lead qualification

lead qualification: behavioural





discount management


channel management



promotion management


category management


trade show marketing




conversion management



subscription management



relationship marketing


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase customer life time value

  • Improve efficiency

  • Launch new products

  • Improve brand engagement

  • Scale best practices

  • Increase average basket value

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Improve internal communications

  • Grow market share

  • See 12 more
  • Improve ROI

  • Improve digital and social presence

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • omnichannel

  • social media

  • point of sale

  • See 4 more
  • e-mail

  • offline

  • causes and charity

  • website

  • omnichannel

  • social media

  • point of sale

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting