Blackbaud NetCommunity™ Overview

Blackbaud-NetCommunity simplifies nonprofit fundraising and donor management. Organizations can enhance their efficiency and effectiveness with this dynamic software.

Use Cases

Customers recommend Communication Management, Helpdesk Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Blackbaud NetCommunity™.

Other use cases:

  • Campaign Management
  • Contract Management
  • Event Management
  • Content Sharing
  • Relationship Marketing
  • Advertisement
  • Scheduling Post To Social Media
See all use cases See less use cases

Business Priorities

Improve ROI and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Blackbaud NetCommunity™.

Other priorities:

See all business priorities See less business priorities

Blackbaud NetCommunity™ Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud NetCommunity™ works with different mediums / channels such as E-Mail. Website. Offline etc.

Blackbaud NetCommunity™'s features include Templates, Recording, Personalization, etc. and Blackbaud NetCommunity™ support capabilities include Phone Support, Chat Support, Email Support, etc. also Blackbaud NetCommunity™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Using it to send out event email invites, sending it to create event pages...." Peer review by Maryam Q, Administrative Associate I, Education

Peer review evidence (same sources as the product rating summary)

"...Great ability of sending out emails at a scheduled time...." Peer review by Douglas Fok, Marketing & Web Coordinator, Autism Speaks Canada
"...It also helps us recruit supporters who may be interested in participating in future events, or may be interested in supporting our organization as an annual or major gift donor...." Peer review by Laura A, Research Analyst, Non-Profit Organization Management
"...Higher Education institutions looking to implement a multi-channel fundraising strategy to engage alumni online and reduce tedious back off tasks...." Peer review from Blackbaud

Blackbaud NetCommunity™, Rejoiner, Moosend, Bloomreach, Bloomerang, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud NetCommunity™

Top Industries

  • Education
  • Non-Profit Organization Management
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Blackbaud NetCommunity™ is popular in Education, Non-Profit Organization Management, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Blackbaud NetCommunity™ Customer wins, Customer success stories, Case studies

How does Blackbaud NetCommunity™ address your Communication Management Challenges?

How does Blackbaud NetCommunity™ address your Engaging And Following Up Challenges?

How can Blackbaud NetCommunity™ enhance your Campaign Management process?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud NetCommunity™ solved their Community Management needs. Cuspera uses 523 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →
 

QIMR Berghofer Medical Research Institute - Medical Research - Large

Brisbane, Australia

Blackbaud’s Raiser’s Edge NXT helped QIMR Berghofer Medical Research Institute streamline fundraising. With Managed Services and Advisory+, they automated donor data, improved workflows, and broke do...wn silos between teams. The institute saw a 25% increase in tax appeal responses and reduced receipt turnaround to 48 hours. Staff gained more time for strategic work and improved donor engagement. Automation and expert support made fundraising easier and more accurate.

Read more →
 

University of Maryland - Education - Very Large

College Park, USA

University of Maryland used Blackbaud to improve fundraising operations. Before, they lacked a sophisticated tool and could not easily access key metrics. With Blackbaud, they became more strategic i...n their fundraising. They saw a 31% increase in annual fundraising. The software made their data more accessible and helped them plan better.

Read more →
 

Western Carolina University - Education - Large

Cullowhee, USA

Blackbaud Guided Fundraising helped Western Carolina University double its annual giving revenue year over year. The university empowered student fundraisers with a modern, easy-to-use platform. Emai...l open rates rose by 50% across campaigns. Donor capture rates through phone programs increased by 20%. The team also used the tool for alumni outreach, event invitations, and parent engagement.

Read more →
 

Western University - Education - Large

London, Canada

Western University used Blackbaud Luminate Online and Blackbaud CRM to boost digital marketing and fundraising. The University Advancement team now sends 8 million emails and manages 300 events each ...year. Their database holds over 650,000 alumni and donor records. The team exceeded annual fundraising goals and improved alumni engagement. Staff found the tools easy to use and support was responsive.

Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing Blackbaud NetCommunity™

What is Blackbaud NetCommunity™ used for?

Blackbaud NetCommunity™ is a Community Management Software mainly used by its customers to Improve ROI and Improve Digital And Social Presence by Communication Management, Helpdesk Management and Engaging And Following Up .

What are the top features of Blackbaud NetCommunity™?

Templates, Recording and Personalization are some of the top features of Blackbaud NetCommunity™.

Who uses Blackbaud NetCommunity™?

Blackbaud NetCommunity™ is used by Education, Non-Profit Organization Management and Hospital & Health Care among other industries.

What are Blackbaud NetCommunity™ alternatives?

Rejoiner, Moosend, Bloomreach and Bloomerang are popular alternatives for Blackbaud NetCommunity™.

Where is Blackbaud NetCommunity™ located?

Blackbaud NetCommunity™ is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud NetCommunity™ for communication management and helpdesk management

Blackbaud NetCommunity™ Competitors

Blackbaud NetCommunity™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.70/5 ★

Read Reviews (11)
Custom Reports

3.22/5 ★

Read Reviews (78)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.70/5 ★

Read Reviews (11)
Custom Reports

3.22/5 ★

Read Reviews (78)

Software Failure Risk Guidance

?

for Blackbaud NetCommunity™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud NetCommunity™

Blackbaud, Inc. News

Product

Blackbaud Reinforces Its Responsible AI Approach With Independent Certifications

Blackbaud has achieved two RAISE Pathway certifications from the Responsible AI Institute, validating its responsible AI governance practices. The Generative AI Foundation Badge and the Responsible AI Foundation Badge confirm Blackbaud's adherence to global standards, including NIST and ISO/IEC, ensuring trust in its AI-powered solutions for social impact organizations.

Read more →
Product

BLKB - Blackbaud Inc News

Blackbaud has enhanced its Raiser's Edge NXT platform by integrating with Microsoft 365 Copilot, increasing flexibility in accessing fundraising intelligence. This integration aims to optimize fundraising operations by leveraging AI capabilities within the Microsoft 365 environment.

Read more →
Product

Blackbaud Increases Flexibility to Access Fundraising Intelligence as Raiser's Edge NXT® Integrates with Microsoft 365 Copilot

Blackbaud has integrated its Raiser's Edge NXT with Microsoft 365 Copilot, enhancing access to fundraising intelligence for users. This integration allows nonprofit professionals to use natural-language prompts to retrieve insights directly within Microsoft 365 applications, streamlining workflows and decision-making processes. The integration underscores Blackbaud's commitment to providing AI-powered solutions for social impact organizations.

Read more →
Executive

Blackbaud appoints Anthony W. Boor to Board while ...

Blackbaud has appointed Anthony W. Boor to its Board as a Class A director. He will also continue his role as Executive Vice President of Corporate Development and Strategy. The appointment was effective as of August 5, 2026.

Read more →

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO