Blackbaud NetCommunity™ Overview

Blackbaud-NetCommunity simplifies nonprofit fundraising and donor management. Organizations can enhance their efficiency and effectiveness with this dynamic software.

Use Cases

Customers recommend Communication Management, Helpdesk Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Blackbaud NetCommunity™.

Other use cases:

  • Campaign Management
  • Contract Management
  • Event Management
  • Content Sharing
  • Relationship Marketing
  • Advertisement
  • Scheduling Post To Social Media
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Business Priorities

Improve ROI and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Blackbaud NetCommunity™.

Other priorities:

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Blackbaud NetCommunity™ Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud NetCommunity™ works with different mediums / channels such as E-Mail. Website. Offline etc.

Blackbaud NetCommunity™'s features include Templates, Recording, Personalization, etc. and Blackbaud NetCommunity™ support capabilities include Phone Support, Chat Support, Email Support, etc. also Blackbaud NetCommunity™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Our level of dissatisfaction with the product, integration and support was so great that we actually moved to another system mid-contract with Blackbaud...." Peer review by Katalin Sankowich, Donor Relations & Communications Manager, Charlotte Rescue Mission

Blackbaud NetCommunity™, Rejoiner, Moosend, Bloomreach, Bloomerang, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud NetCommunity™

Top Industries

  • Education
  • Non-Profit Organization Management
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Blackbaud NetCommunity™ is popular in Education, Non-Profit Organization Management, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Blackbaud NetCommunity™ Customer wins, Customer success stories, Case studies

How does Blackbaud NetCommunity™ address your Communication Management Challenges?

Why is Blackbaud NetCommunity™ the best choice for Engaging And Following Up?

What benefits does Blackbaud NetCommunity™ offer for Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud NetCommunity™ solved their Community Management needs. Cuspera uses 523 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

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Berwick Academy - Education - education

Blackbaud's suite of education management solutions helped Berwick Academy automate processes and improve efficiency. The school moved to a connected, cloud-based system, making it easier for tech-sa...vvy families to access resources. Parents now enjoy a seamless experience for grades, billing, and contracts. The platform improved communication and information sharing. Berwick Academy values its influence on product development with Blackbaud.

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Bow Valley College - Education - education

Raiser's Edge NXT helps Bow Valley College improve fundraising with strong analytics and reporting. The college uses the platform to manage donor data, track alumni engagement, and support major gift... workflows. With real-time information and custom reports, the team makes data-driven decisions and forecasts donations. Bow Valley College surpassed its $25 million fundraising target in the quiet phase and has raised $30 million toward a $35 million goal. The platform enables precise goal setting and effective team collaboration.

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Gonzaga College High School - Education - Education

Blackbaud’s Total School Solution helped Gonzaga College High School connect its school community. The school saw more families apply, revenue growth, and fewer late payments. Blackbaud Tuition Manag...ement let them adjust fees to match each family’s needs. The new website, built with Blackbaud School Website System, improved their online presence. Gonzaga saved time and money with these cloud-based education management tools.

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Williston Northampton School - Education - Education

Blackbaud Financial Edge NXT gives Williston Northampton School a full view of its finances. The finance team uses the software for clear, reliable reporting and easy reconciliation. Integration with... Raiser’s Edge NXT saves time and removes duplicate data entry. The team can quickly create reports for board members, department heads, and donors. Blackbaud’s user-friendly features help the school manage budgets and spending with confidence.

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NSU University School - Education - Education

Blackbaud’s K–12 software helped NSU University School save $25,000 each year and over 450 hours of staff time. The school replaced old systems with Blackbaud’s enrollment, SIS, LMS, tuition, and fin...ancial aid solutions. This unified platform improved productivity and allowed staff to focus on mission-driven work. Financial aid applications rose by 20%, and 90% of families now use auto-pay, reducing manual tasks. The school integrated Blackbaud SKY API for seamless vendor connections and better service.

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Frequently Asked Questions(FAQ)

for Blackbaud NetCommunity™

What is Blackbaud NetCommunity™ used for?

Blackbaud NetCommunity™ is a Community Management Software mainly used by its customers to Improve ROI and Improve Digital And Social Presence by Communication Management, Helpdesk Management and Engaging And Following Up .

What are the top features of Blackbaud NetCommunity™?

Templates, Recording and Personalization are some of the top features of Blackbaud NetCommunity™.

Who uses Blackbaud NetCommunity™?

Blackbaud NetCommunity™ is used by Education, Non-Profit Organization Management and Hospital & Health Care among other industries.

What are Blackbaud NetCommunity™ alternatives?

Rejoiner, Moosend, Bloomreach and Bloomerang are popular alternatives for Blackbaud NetCommunity™.

Where is Blackbaud NetCommunity™ located?

Blackbaud NetCommunity™ is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud NetCommunity™ for communication management and helpdesk management

Blackbaud NetCommunity™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.70/5 ★

Read Reviews (11)
Custom Reports

3.22/5 ★

Read Reviews (78)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.70/5 ★

Read Reviews (11)
Custom Reports

3.22/5 ★

Read Reviews (78)

Software Failure Risk Guidance

?

for Blackbaud NetCommunity™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud NetCommunity™

Blackbaud, Inc. News

Financial

Blackbaud Announces Date of First Quarter FY2026 Financial Results

Blackbaud will announce its first quarter FY2026 financial results on April 29, 2026, before U.S. markets open. A conference call will follow to discuss the results.

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Product

Blackbaud Showcases New Innovation for Corporate Social Impact at Annual Summit

Blackbaud unveiled significant innovations for its YourCause platform at the Corporate Social Impact Summit. Enhancements include AI-driven tools for employee engagement, new donation methods like Apple Pay and Google Pay, and the YourCause Processing Portal for donation management. The platform also integrates with Microsoft Teams and Slack, and features improved impact reporting with the Impact Planner tool.

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Product

Blackbaud, Inc.: Official Announcements

Blackbaud announced the general availability of its new AI Agent for Raiser's Edge NXT, enhancing customer capabilities in the social impact sector.

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Awards

Blackbaud Wins Awards for AI Innovation & Responsible Tech

Blackbaud received three prestigious awards for its AI innovation and responsible technology development. The accolades include the BIG Innovation Award, the Responsible AI Institute's RAISE Award, and the Stevie Award for Thought Leadership Campaign of the Year. These awards highlight Blackbaud's commitment to ethical AI and its transformative impact on the social impact sector through initiatives like the Intelligence for Good and the AI Coalition for Social Impact.

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Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO