Blackbaud NetCommunity™ Overview

Blackbaud-NetCommunity simplifies nonprofit fundraising and donor management. Organizations can enhance their efficiency and effectiveness with this dynamic software.

Use Cases

Customers recommend Communication Management, Helpdesk Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Blackbaud NetCommunity™.

Other use cases:

  • Campaign Management
  • Contract Management
  • Event Management
  • Content Sharing
  • Relationship Marketing
  • Advertisement
  • Scheduling Post To Social Media
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Business Priorities

Improve ROI and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Blackbaud NetCommunity™.

Other priorities:

See all business priorities See less business priorities

Blackbaud NetCommunity™ Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud NetCommunity™ works with different mediums / channels such as E-Mail. Website. Offline etc.

Blackbaud NetCommunity™'s features include Templates, Recording, Personalization, etc. and Blackbaud NetCommunity™ support capabilities include Phone Support, Chat Support, Email Support, etc. also Blackbaud NetCommunity™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It allows you to find solutions to campaign and marketing needs...." Peer review by Michelle Hidalgo, Development and Marketing Manager, Healthy Smiles, Healthy Children: Foundation of American Academy of Pediatric Dentistry

Blackbaud NetCommunity™, Rejoiner, Moosend, Bloomreach, Bloomerang, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud NetCommunity™

Top Industries

  • Education
  • Non-Profit Organization Management
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Blackbaud NetCommunity™ is popular in Education, Non-Profit Organization Management, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Blackbaud NetCommunity™ Customer wins, Customer success stories, Case studies

How does Blackbaud NetCommunity™ facilitate Communication Management?

What Are the key features of Blackbaud NetCommunity™ for Engaging And Following Up?

How can Blackbaud NetCommunity™ enhance your Campaign Management process?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud NetCommunity™ solved their Community Management needs. Cuspera uses 523 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

Berwick Academy - Education

Blackbaud's suite of education management solutions helped Berwick Academy automate processes and improve efficiency. The school moved to a connected, cloud-based system, making it easier for tech-sa...vvy families to access resources. Parents now enjoy a seamless experience for grades, billing, and contracts. The platform improved communication and information sharing. Berwick Academy values its influence on product development with Blackbaud.

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Bow Valley College - Education

Raiser's Edge NXT helps Bow Valley College improve fundraising with strong analytics and reporting. The college uses the platform to manage donor data, track alumni engagement, and support major gift... workflows. With real-time information and custom reports, the team makes data-driven decisions and forecasts donations. Bow Valley College surpassed its $25 million fundraising target in the quiet phase and has raised $30 million toward a $35 million goal. The platform enables precise goal setting and effective team collaboration.

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Catholic Charities of the Diocese of Madison - Non Profit Organization Management

Payment Assistant, part of Blackbaud Financial Edge NXT, helped Catholic Charities of the Diocese of Madison automate and streamline their payment processes. The finance team no longer prints checks ...or stuffs envelopes. Payments are processed with one click, giving real-time visibility into payment status. The virtual card feature made vendor payments secure and easy. The team saved a lot of time and improved efficiency.

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Evangelical Lutheran Church in America - Religious Institutions

Blackbaud CRM and Blackbaud Cloud Operations helped the Evangelical Lutheran Church in America move from on-premises to cloud. The church wanted to save money and focus on its mission, not IT infrast...ructure. The move cut costs for infrastructure and disaster recovery. Security improved with database encryption. The church saved 100% of the time spent on server and database upgrades. Staff now focus on strategic work and engagement, not technical tasks.

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Fort Collins Habitat for Humanity - Non Profit Organization Management

Blackbaud Raiser’s Edge NXT and Prospect Insights help Fort Collins Habitat for Humanity improve fundraising. The team uses artificial intelligence to find top donor prospects and get smart recommend...ations. This saves time and lets staff focus on building donor relationships. The software makes the team more effective and efficient. Staff feel empowered and excited about reaching their goals.

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Georgian College - Education

Blackbaud Raiser’s Edge NXT with Prospect Insights helped Georgian College improve alumni engagement and fundraising. The college used AI-powered analytics to quickly identify the top 700 major givin...g prospects. This made it easier to focus on donors with the highest likelihood to give. The tool helped staff save time and use resources better. Georgian College now targets the right people for events and fundraising, supporting its skilled trades campaign.

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Frequently Asked Questions(FAQ)

for Blackbaud NetCommunity™

What is Blackbaud NetCommunity™ used for?

Blackbaud NetCommunity™ is a Community Management Software mainly used by its customers to Improve ROI and Improve Digital And Social Presence by Communication Management, Helpdesk Management and Engaging And Following Up .

What are the top features of Blackbaud NetCommunity™?

Templates, Recording and Personalization are some of the top features of Blackbaud NetCommunity™.

Who uses Blackbaud NetCommunity™?

Blackbaud NetCommunity™ is used by Education, Non-Profit Organization Management and Hospital & Health Care among other industries.

What are Blackbaud NetCommunity™ alternatives?

Rejoiner, Moosend, Bloomreach and Bloomerang are popular alternatives for Blackbaud NetCommunity™.

Where is Blackbaud NetCommunity™ located?

Blackbaud NetCommunity™ is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud NetCommunity™ for communication management and helpdesk management

Blackbaud NetCommunity™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.70/5 ★

Read Reviews (11)
Custom Reports

3.22/5 ★

Read Reviews (78)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.70/5 ★

Read Reviews (11)
Custom Reports

3.22/5 ★

Read Reviews (78)

Software Failure Risk Guidance

?

for Blackbaud NetCommunity™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud NetCommunity™

Blackbaud, Inc. News

Product

Blackbaud Unlocks New Features for UK Raiser's Edge NXT Customers

Blackbaud has launched new features for UK Raiser's Edge NXT customers, including Optimised Donation Forms, Gift Aid enhancements, and a Constant Contact integration. These updates aim to improve donor engagement, compliance, and data management for UK charities. The features include mobile-first design, automated HMRC validation, and multichannel marketing capabilities, enhancing fundraising efficiency and donor communication.

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Financial

Blackbaud Announces Date of Third Quarter 2025 Financial Results - Yahoo Finance

Blackbaud will announce its third quarter 2025 financial results on October 29, 2025, before the U.S. markets open. A conference call will follow at 8:00 a.m. ET to discuss the results.

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Product

Blackbaud Unveils Powerful New AI Updates and Integrations in its Impact Edge CSR Reporting Tool for Purpose Driven Companies

Blackbaud has introduced significant AI updates and integrations to its Impact Edge CSR reporting tool. These enhancements include AI-driven analytics, a Charity Discovery Tool, and improved dashboard features, enabling companies to better track and report on CSR initiatives. The integration with True Impact and Candid provides real-time insights and detailed nonprofit data, enhancing decision-making for CSR professionals.

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Partnership

Blackbaud Launches Game-Changing AI Marketing Integration for Nonprofits: What Fundraisers Need to Know - Stock Titan

Blackbaud and Constant Contact have launched a strategic integration embedding Constant Contact's AI-powered digital marketing platform into Blackbaud's Raiser's Edge NXT fundraising software. This integration enhances digital engagement for social impact organizations by enabling personalized multi-channel campaigns, AI-driven campaign creation, and automated data synchronization. The rollout begins in July 2025, with general availability expected in August.

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Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO