Blackbaud NetCommunity™ Overview

Blackbaud-NetCommunity simplifies nonprofit fundraising and donor management. Organizations can enhance their efficiency and effectiveness with this dynamic software.

Use Cases

Customers recommend Communication Management, Helpdesk Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Blackbaud NetCommunity™.

Other use cases:

  • Campaign Management
  • Contract Management
  • Event Management
  • Content Sharing
  • Relationship Marketing
  • Advertisement
  • Scheduling Post To Social Media
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Business Priorities

Improve ROI and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Blackbaud NetCommunity™.

Other priorities:

See all business priorities See less business priorities

Blackbaud NetCommunity™ Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud NetCommunity™ works with different mediums / channels such as E-Mail. Website. Offline etc.

Blackbaud NetCommunity™'s features include Templates, Recording, Personalization, etc. and Blackbaud NetCommunity™ support capabilities include Phone Support, Chat Support, Email Support, etc. also Blackbaud NetCommunity™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I personally used this with an environmental NGO and helped prove success in various campaigns and marketing strategies used...." Peer review by Shahrukh N.

Peer review evidence (same sources as the product rating summary)

"...This is a streamlined way to manage communications and relationships with all constituents across our organization...." Peer review by Margaux P., Non-Profit Organization Management
"...It also helps us recruit supporters who may be interested in participating in future events, or may be interested in supporting our organization as an annual or major gift donor...." Peer review by Laura A, Research Analyst, Non-Profit Organization Management
"...Higher Education institutions looking to implement a multi-channel fundraising strategy to engage alumni online and reduce tedious back off tasks...." Peer review from Blackbaud

Blackbaud NetCommunity™, Rejoiner, Moosend, Bloomreach, Bloomerang, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud NetCommunity™

Top Industries

  • Education
  • Non-Profit Organization Management
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Blackbaud NetCommunity™ is popular in Education, Non-Profit Organization Management, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Enterprise.

Blackbaud NetCommunity™ Customer wins, Customer success stories, Case studies

How can Blackbaud NetCommunity™ optimize your Communication Management Workflow?

Why is Blackbaud NetCommunity™ the best choice for Engaging And Following Up?

What Are the key features of Blackbaud NetCommunity™ for Campaign Management?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud NetCommunity™ solved their Community Management needs. Cuspera uses 523 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

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Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

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The USA East Province of the Society of Jesus - Religious Institutions - Medium

New York, USA

Blackbaud Advisory+ and Luminate Online helped the USA East Province of the Society of Jesus boost digital fundraising. The team saw a 76% increase in gala fundraising revenue and raised over $3 mill...ion at their annual gala. Holiday eCommerce revenue grew by 20%. Their first Giving Day campaign brought in more than $200,000. Automated stewardship workflows and redesigned donation forms deepened donor engagement and streamlined giving.

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Polytechnic School - Education - Medium

Pasadena, USA

Polytechnic School used Blackbaud's unified platform to connect advancement and business offices, improving collaboration and trust. The school streamlined operations with Blackbaud Raiser’s Edge NXT..., Financial Edge NXT, and education management tools. Staff spent less time on admin work and more time engaging with students and families. Centralized systems made information accurate and accessible for students and parents. Technology also supported belonging with accessibility features and name pronunciation tools.

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Fort Collins Habitat for Humanity - Non Profit Organization Management - Small

Fort Collins, USA

Blackbaud Development Agent helped Fort Collins Habitat for Humanity scale donor engagement. The small fundraising team used the tool to automate donor outreach and manage relationships without losin...g the personal touch. The solution turned donor insights into direct action, assigning prospects and sending personalized messages. This allowed the team to focus on building relationships and advancing their mission. The organization now engages more donors with greater intention and efficiency.

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FeedMore WNY Foundation - Non Profit Organization Management - Medium

Buffalo, USA

FeedMore WNY Foundation used Blackbaud Raiser’s Edge NXT to improve donor segmentation and engagement. The nonprofit faced challenges merging data and engaging mid-level donors after a merger. With B...lackbaud’s tools, they built targeted outreach and improved digital fundraising. Over two years, they saw a 28% increase in online revenue and a 19% rise in online donors. The organization also grew the number of community members served by 51% in five years.

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Frequently Asked Questions (FAQ)

What buyers ask before choosing Blackbaud NetCommunity™

What is Blackbaud NetCommunity™ used for?

Blackbaud NetCommunity™ is a Community Management Software mainly used by its customers to Improve ROI and Improve Digital And Social Presence by Communication Management, Helpdesk Management and Engaging And Following Up .

What are the top features of Blackbaud NetCommunity™?

Templates, Recording and Personalization are some of the top features of Blackbaud NetCommunity™.

Who uses Blackbaud NetCommunity™?

Blackbaud NetCommunity™ is used by Education, Non-Profit Organization Management and Hospital & Health Care among other industries.

What are Blackbaud NetCommunity™ alternatives?

Rejoiner, Moosend, Bloomreach and Bloomerang are popular alternatives for Blackbaud NetCommunity™.

Where is Blackbaud NetCommunity™ located?

Blackbaud NetCommunity™ is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud NetCommunity™ for communication management and helpdesk management

Blackbaud NetCommunity™ Competitors

Blackbaud NetCommunity™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.70/5 ★

Read Reviews (11)
Custom Reports

3.22/5 ★

Read Reviews (78)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.70/5 ★

Read Reviews (11)
Custom Reports

3.22/5 ★

Read Reviews (78)

Software Failure Risk Guidance

?

for Blackbaud NetCommunity™

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud NetCommunity™

Blackbaud, Inc. News

Partnership

Blackbaud and Student First Propel AI-Powered Connected Campus Vision ...

Blackbaud and Student First have expanded their partnership to create a Connected Campus model for higher education. This collaboration integrates Student First's AI-powered SIS with Blackbaud's solutions, enhancing data connectivity and operational efficiency. The partnership aims to streamline processes, improve decision-making, and support student success by uniting systems across institutions.

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Product

Blackbaud Announces New Agents for GoodTM, Embedded AI ...

Blackbaud announced enhancements to its Agents for Good suite, introducing four new AI agents: Data Health, Admissions, Digital Marketing, and Accounts Payable. These agents, embedded in Blackbaud's platform, aim to improve donor engagement, data management, and operational efficiency. The updates include AI-powered document processing and anomaly detection, enhancing Blackbaud's offerings for social impact organizations.

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Product

Blackbaud Plans 4 New AI Agents for Social Impact

Blackbaud announced the expansion of its AI-first social impact platform with four new Agents for Good: Data Health, Admissions, Digital Marketing, and Accounts Payable. These agents will enhance automation in data quality, admissions processes, marketing campaigns, and financial workflows. Additionally, Blackbaud is integrating AI features like Document Intelligence and Anomaly Detection into Financial Edge NXT to improve operational efficiency.

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Awards

Blackbaud Named to TIME America's Best Companies of 2026

Blackbaud has been recognized as one of TIME America's Best Companies of 2026, highlighting its strong employee experience and commitment to social impact through AI-powered solutions. This accolade reflects Blackbaud's focus on fostering a purpose-driven culture and delivering innovative technology to support its global customer base.

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Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO