cuspera logo CUSPERA

Bigcontacts CRM vs Salesmate Sales CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Bigcontacts CRM vs. Salesmate Sales CRM is based on a specific set of business needs and context. The comparison uses 4289 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bigcontacts CRM and Salesmate Sales CRM

Bigcontacts CRM, Salesmate Sales CRM, Capsule CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.

Salesmate Sales CRM focuses on Communication Management with E-Mail, Sales Call Management with Phone Calls, Workflow Management with E-Mail, Engagement Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bigcontacts CRM

Focus area

Software Failure Risk

  • low

logo Salesmate Sales CRM

Focus area

Salesmate Sales CRM is better than Bigcontacts CRM for

Software Failure Risk

  • low

About

BIGContacts | CRM and email marketing app for small businesses

Sales CRM Software for Growing Sales Teams

Age

2016

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

80

Total Goals
(we found evidences for)

3

11

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


helpdesk management


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


sales call management


campaign management


social media management

social media analytics

monitoring social media



generation of new leads




lead qualification

lead qualification: demographic


products & pricelist management


training & onboarding



conversion management


sales document management

proposal & quote management

contract management




opportunity management





workflow management


relationship management


pipeline management



follower management



discount management



promotion management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


account management





content management



competitive intelligence




lifetime value management


identify target customers


loyalty management

identify target customers



performance management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Grow market share

  • Build brand awareness

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • text SMS

  • mobile app

  • offline

  • website

  • chat

  • video

  • point of sale

  • on premises

  • promotions

  • newsletter

  • trade shows

  • events

  • social media

  • Skype

  • blogs

  • user generated content

  • Slack

  • See 17 more
  • e-mail

  • phone calls

  • mobile

  • text SMS

  • mobile app

  • offline

  • website

  • chat

  • video

  • point of sale

  • on premises

  • promotions

  • newsletter

  • trade shows

  • events

  • social media

  • Skype

  • blogs

  • user generated content

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting