Bigcontacts CRM vs. Funraise: Comparing Best CRM Solutions 2026

Overview: Bigcontacts CRM and Funraise as CRM Category solutions.

Bigcontacts CRM and Funraise offer distinct features and capabilities tailored to different user needs and industries. While Bigcontacts CRM focuses on facilitating contact and helpdesk management for enterprises, Funraise shines with its engagement and communication tools for nonprofit organizations. Both products offer robust reporting and integration options but diverge in their vendor support and primary user base, attracting larger enterprises for Bigcontacts CRM and nonprofits for Funraise.

Bigcontacts CRM: BIGContacts simplifies contact management to improve customer relationships. Benefits include enhanced prospect management for SMBs.

Funraise: Funraise simplifies nonprofit fundraising with innovative features and tools, making it easier than ever. Nonprofits are empowered to enhance their fundraising efforts effectively.

Deployed Market Segments: Bigcontacts CRM vs Funraise

Share of peer evidence by company size for Bigcontacts CRM and Funraise. Each product segments add up to 100%. Click any segment for supporting evidence.

Bigcontacts CRM 100%
Funraise 100%
Bigcontacts CRM Funraise
Key Capabilities Supported Bigcontacts CRM supports contact list management and helpdesk management. It helps users engage and follow up with customers effectively. → Funraise excels in engagement management and social media communication. It supports users in scheduling posts and managing campaigns. →
Business Goals Bigcontacts CRM aids in acquiring customers and enhancing customer relationships. It also focuses on increasing sales and revenue. → Funraise helps scale best practices and improve digital presence. It aims to increase sales and improve ROI. →
Core Features Custom Reports, Data Import, and Integration are standout features of Bigcontacts CRM. It is designed for data-focused users needing comprehensive analytics. → Funraise offers standout features like Custom Reports and Integration. It is suitable for users focusing on social interactions and data analytics. →
Vendor Support Bigcontacts CRM provides 24/7 support, email, phone, and chat support. Preferred by users needing constant availability and multiple support channels. → Funraise offers 24/7 support but limited email, phone, and chat options. It caters to users needing basic support at all times. →
Segments and Industries Predominantly used by large enterprises, Bigcontacts CRM serves industries like construction and financial services. → Funraise caters to a niche, mainly nonprofit management. It is also used in education and retail. →
Operational Alignment Bigcontacts CRM suits large enterprises needing structured CRM systems focusing on contact and communication management. → Funraise aligns with nonprofit organizations focusing on engagement and communication, leveraging digital channels. →
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Bigcontacts CRM and Funraise: Best activities based on customer satisfaction

Bigcontacts CRM in Action: Unique Activities

What Are the key features of Bigcontacts CRM for Contact List Management?
BigContacts is a comprehensive contact management system that allows users to organize contacts, manage tasks, track opportunities, and manage email campaigns. It offers an easy-to-use interface for managing contacts, including tracking contact sources and sales pipeline progress. However, BigContacts has limitations in its contact list viewing options, which are restricted to predefined fields.
"...Integrated email campaigns and sales opportunities, follow up tasks and contact history...." Peer review by Chris Y, Sales Administrator, Franchise Coordinator and Marketing, Construction
How does Bigcontacts CRM facilitate Helpdesk Management?
The system offers comprehensive helpdesk management capabilities, providing assistance with customization, technical support, and initial setup. Support staff readily provide guidance on using features such as tags and filters. However, some features may require assistance due to their complexity.
"...Excellent support from help desk if required...." Peer review by Laurie Williams, Management Consulting
How does Bigcontacts CRM facilitate Communication Management?
The system facilitates communication management by enabling scheduling of meetings, tracking of sales, and recording of phone calls. It also allows users to send emails and update client profiles from various locations. The system does not include email tracking capabilities.
"...We update client profiles after every contact, and we send emails and mass mail all with BigContacts from any internet connection...." Peer review by Anne S.
What Are the key features of Bigcontacts CRM for Campaign Management?
This software offers campaign management capabilities that allow users to organize contacts, manage tasks, track opportunities, and manage email campaigns. It provides tools for creating and executing marketing campaigns, including email marketing and direct marketing. The mail merge and campaign marketing features are somewhat difficult to use.
"...Historical data of contacts with your clients, whether it was a phone call, email, meeting and attachments, even the direct marketing campaign for those special offers to all or some clients...." Peer review by dona g., Project Manager, Telecommunications

Funraise in Action: Unique Activities

How can Funraise optimize your Training & Onboarding Workflow?
Funraise offers robust training and onboarding capabilities, streamlining the process for new employees and facilitating efficient platform utilization. The platform further provides effective tools for donor engagement and retention. However, some platform features are currently under development and may not be fully available.
"...A gentle (or screaming) reminder to your donors to stay onboard...." Recurring Giving

IT and Other Capabilities

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Business Setting

Bigcontacts CRM Funraise
Peer score 4.3 4.5
Peer insights 1336 697
Top industries
Construction 14.0%
Financial Services 11.0%
Management Consulting 10.0%
Non Profit Organization Management 75.0%
Education 11.0%
Retail 6.0%
SMB and Mid-Market 98.0% 96.0%
Enterprise 2.0% 4.0%
Pricing Bigcontacts CRM