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AppFollow vs RaveCapture (formerly TrustSpot): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of AppFollow vs. RaveCapture (formerly TrustSpot) is based on a specific set of business needs and context. The comparison uses 1723 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing AppFollow and RaveCapture (formerly TrustSpot)

AppFollow, RaveCapture (formerly TrustSpot), ReviewTrackers, Okendo, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

AppFollow covers Rating And Review Management with Offline, Helpdesk Management with Chat, Communication Management with Games, Reputation Management with Mobile, etc.

RaveCapture (formerly TrustSpot) focuses on Rating And Review Management with Social Media, Customer Feedback Management with Promotions, Social Media Management with Social Media, Engagement Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo AppFollow

Focus area

AppFollow is better than RaveCapture (formerly TrustSpot) for

Software Failure Risk

  • low

logo RaveCapture (formerly TrustSpot)

Focus area

Software Failure Risk

  • medium

About

Boost your app growth | AppFollow

Turn Ordinary Customers into Raving Fans

Financials

SEED

Business Need

Total Processes
(we found evidences for)

45

31

Total Goals
(we found evidences for)

9

10

Top Processes

Evidences indicate better relative satisfaction


rating and review management


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications


reputation management


competitive intelligence


products & pricelist management


sales review & feedback


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction

measuring net promoter score


international marketing


training & onboarding


generation of new leads






workflow management


social media management

scheduling post to social media





personalized marketing


loyalty management

customise loyalty program


community building


contract management


proposal & quote management


sales document management

contract management

proposal & quote management


content management


lifetime value management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Grow market share

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Launch new products

  • See 6 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve brand engagement

  • Increase customer life time value

  • Improve ROI

  • Improve consistency

  • Scale best practices

  • Grow market share

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more
  • social media

  • website

  • promotions

  • e-mail

  • video

  • review sites

  • coupons

  • Twitter

  • text SMS

  • LinkedIn

  • Facebook

  • Instagram

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting