Yotpo Overview
Yotpo is a commerce marketing cloud offering advanced solutions for reviews, visual marketing, loyalty, and referrals. It enables customer acquisition, content moderation, and performance analytics in one platform.
Use Cases
Customers recommend Advertisement, Engagement Management, Social Media Management, as the business use cases that they have been most satisfied with while using Yotpo.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Yotpo.
Yotpo Use-Cases and Business Priorities: Customer Satisfaction Data
Yotpo works with different mediums / channels such as Social Media. Website. Facebook etc.
Yotpo's features include Widgets, Personalization, Landing Page, etc. and Yotpo support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also Yotpo analytics capabilities include Custom Reports, and Analytics.
Reviews
"With Yotpo, we collect feedback about how our shoes fit and publish those reviews so other customers know how to order their shoes best. This customer feedback loop helps improve our customer service and inform our product offering." - Kristin Sword
Yotpo, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Yotpo
Top Industries
- Consumer Goods
- Health, Wellness and Fitness
- Sports
Popular in
- Small Business
- Mid Market
- Large Enterprise
Yotpo is popular in Consumer Goods, Health, Wellness And Fitness, and Sports and is widely used by Small Business, Mid Market, and Large Enterprise.
Yotpo Customer wins, Customer success stories, Case studies
How can Yotpo enhance your Advertisement process?
What makes Yotpo ideal for Engagement Management?
What makes Yotpo ideal for Rating And Review Management?
Why is Yotpo the best choice for Content Management?
14 buyers and buying teams have used Cuspera to assess how well Yotpo solved their Reviews and Reputation needs. Cuspera uses 6551 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Yotpo, we collect feedback about how our shoes fit and publish those reviews so other customers know how to order their shoes best. This customer feedback loop helps improve our customer service and inform our product offering. Testimonial By Kristin Sword |
|
I truly believe in the power of reviews. I love Yotpo’s in-email response functionality. I think it’s sort of the gold standard — it’s a great way to get those reviews. Testimonial By Emilie Pacheco |
|
Yotpo's agile and single-platform approach improves our ability to provide a unified customer experience, not just for Steve Madden but across Testimonial By Steve Madden |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kristin Sword Marketing Manager Greats |
With Yotpo, we collect feedback about how our shoes fit and publish those reviews so other customers know how to order their shoes best. This customer feedback loop helps improve our customer service and inform our product offering. Testimonial By Kristin Sword |
|
Emilie Pacheco Digital Marketing Manager Naturium |
I truly believe in the power of reviews. I love Yotpo’s in-email response functionality. I think it’s sort of the gold standard — it’s a great way to get those reviews. Testimonial By Emilie Pacheco |
|
Steve Madden CEO Steve Madden |
Yotpo's agile and single-platform approach improves our ability to provide a unified customer experience, not just for Steve Madden but across Testimonial By Steve Madden |
Introducing Yotpo Subscriptions!
Frequently Asked Questions(FAQ)
for Yotpo
What is Yotpo?
Yotpo is a user-generated content marketing platform that provides advanced solutions for building brand value, customer experience, visual marketing, loyalty and referrals. It is suited for e-commerce marketers looking to accelerate growth by enabling advocacy and maximizing customer lifetime value.
It features SMS marketing, Reviews & Ratings, Loyalty & Referrals, Visual Marketing and easy integration. It allows to moderate, measure and optimize all your content in one platform.
It offers content generation through reviews, community Q&A, photos, social curation and on-site social proof. It allows to acquire customers through custom-designed customer experience, on-site conversions, referral programs, visitor’s email, campaigns and traffic acquisitions. It provides with measurable ROI, dashboards, customer management, consumer insights, program and performance analytics.
What is Yotpo used for?
What are the top features of Yotpo?
Who uses Yotpo?
What are Yotpo alternatives?
Where is Yotpo located?
Peers used Yotpo for advertisement and engagement management
Yotpo Competitors
Yotpo Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (34) |
| Custom Reports | Read Reviews (1042) |
| Analytics | Read Reviews (324) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (34) |
| Custom Reports | Read Reviews (1042) |
| Analytics | Read Reviews (324) |
Yotpo Integrations
Yotpo integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Yotpo
Overall Risk Meter
Top Failure Risks for Yotpo
Yotpo, Ltd Profile
HQ Location
33 West 19th Street, 5th floor, New York City, NY 10011, USA
Employees
251-500
Social
Financials
SERIES D
Why is Yotpo the best choice for Social Media Management?