Real-World Case Studies and Customer Success Stories with Writer

Go1 used WRITER to cut RFP completion time in half and save 40% on marketing campaign time. The marketing team... now creates content marketing guides 75% faster. WRITER's Knowledge Graph helps Go1 keep information accurate and up to date. Multilingual features let Go1 reach prospects worldwide without extra translation costs. WRITER ensures consistent, high-quality content across teams and languages.
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Dropbox used WRITER to boost writer productivity and help non-writers create better content. The team wanted to make brand guidelines... easy to access and follow across marketing, support, and design. WRITER let them automate proofreading, enforce style rules, and build AI apps for SEO and ad copy. This helped Dropbox scale content creation, keep messaging consistent, and save time for both writers and non-writers. Security and data privacy were key reasons for choosing WRITER.
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Constant Contact used WRITER to speed up content creation by 40%. The marketing and support teams use WRITER for blog... posts, lifecycle marketing, and knowledge base updates. WRITER helps keep content on-brand and consistent. The platform also makes it easy to recap audio and video content for blogs and articles. Employees now spend less time on manual tasks and more time on creative work.
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Commvault used WRITER to launch Ask Commvault Cloud, a custom generative AI chat app for sales enablement. The tool reduced... content creation time from 8-12 hours to just 20 minutes. Sales teams now access key product messages and competitive insights instantly. WRITER’s Knowledge Graph enabled rapid deployment in weeks, not months. Adoption grew from 30% to 80% in marketing, boosting productivity and knowledge sharing.
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Carta used WRITER's generative AI to cut a full day’s work down to minutes. The marketing team started with content... and editorial tasks, like blog writing and case studies, and quickly found new uses, including internal communications and event recaps. WRITER helped Carta’s team deliver more quality work, faster, and improved cross-team collaboration. The CMO saw business impact within weeks, making WRITER a key tool for driving marketing efficiency and ROI.
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BambooHR used WRITER to save 70 hours per week and engage 95% of users. The marketing team needed to scale... content creation and keep messaging on brand as the company grew. WRITER's AI apps, style guide, and Chrome extension helped automate email drafts and enforce brand guidelines. Teams across BambooHR now create content faster and more confidently. WRITER enabled broader adoption of AI for content and improved time to market.
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6sense used WRITER to boost marketing efficiency and scale content creation. The team rebranded 100 blogs in 100 minutes, saving... time and unifying their brand voice. WRITER helped increase writing output by 50%. The platform enabled fast editing of product documentation and easy adaptation of content for different industries. 6sense now delivers more personalized, on-brand assets with the same team size.
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Xello used WRITER to speed up content creation and editing for its college and career readiness platform. The team implemented... three regional style guides and achieved a 66% faster time to market. WRITER helped standardize language, onboard new team members quickly, and maintain consistency across products. With generative AI, Xello produced over 130 career summaries in just 20 days, cutting project time by two-thirds. The platform now supports 4 million users across Canada, the US, and the UK.
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Sprout Social used WRITER to speed up SEO content production by 68%. The marketing team built custom AI apps for... product messaging, campaign assets, and release notes. WRITER's Knowledge Graph created a central hub for internal data, making it easy to access up-to-date resources. The team automated keyword research and SEO brief creation, reducing manual work. WRITER helped Sprout Social rank in the top three for competitor keywords after a market shift.
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Salesforce used WRITER to boost productivity by 20% across 3,000 employees. Teams saved one workday per user per week by... automating manual content creation tasks. WRITER enabled business users to build custom AI agents in minutes, supporting workflows in marketing, product launches, and executive communications. 78% of users reported a positive impact. WRITER’s secure, enterprise-ready platform helped Salesforce scale quality and deliver results faster.
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WRITER helped iManage scale their support knowledge management. The team grew from 2 to 4 people and enabled 20 writers... to quickly publish content. Using WRITER, iManage increased published articles from under 200 to over 1,000 per year. The team scaled support output by 400%. WRITER's style guide and terminology features empowered non-writers to contribute quality content.
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iManage used WRITER to scale its support knowledge management. The team grew from 2 to 4 people and enabled 20... writers to publish content. WRITER helped increase published articles from under 200 to over 1,000 per year. The platform made it easy for non-writers to follow style guides and publish quality content. iManage saw a 400% increase in support output using WRITER.
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Sprout Social used WRITER to speed up SEO content production by 68%. The marketing team built custom AI apps for... product messaging, campaign assets, and release notes. WRITER's Knowledge Graph created a central hub for internal data, making it easy to share updated resources. The SEO team now generates detailed briefs faster and edits less. WRITER helped Sprout Social rank in the top three for competitor keywords after a market shift.
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Go1 used WRITER to cut RFP completion time in half and save 40% on marketing campaign time. The marketing team... leveraged WRITER Knowledge Graph and custom AI apps to create consistent, high-quality content. WRITER enabled Go1 to support multilingual campaigns and maintain multiple style guides. The team saw a 75% reduction in time for content marketing guides. WRITER helped Go1 scale content creation and reduce errors across global teams.
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Carta used WRITER's generative AI to cut a full day’s work down to minutes. The marketing team started with content... and editorial tasks, like blog writing and case studies, and quickly found new uses, such as summarizing virtual events for sales outreach. WRITER helped Carta drive business impact within weeks, improving efficiency in both external content and internal communications. The team saw faster, higher-quality output and more effective cross-functional collaboration.
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BambooHR used WRITER to save 70 hours per week and engage 95% of users. The marketing team adopted WRITER to... keep content on brand and speed up content creation. WRITER’s AI apps and Chrome extension helped automate email drafts and enforce style guidelines. The platform enabled faster time to market and allowed more teams to create consistent, high-quality content. WRITER’s customer success team supported rollout and adoption across BambooHR.
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Salesforce used WRITER to boost productivity by 20% across 3,000 employees. Teams saved one workday per user each week by... automating content creation and improving workflows. WRITER’s AI Studio let non-technical staff build custom agents in minutes, supporting use cases like product launches, executive communications, and accessibility. 78% of users reported a positive impact. WRITER’s secure, enterprise-ready platform enabled Salesforce to scale quality and deliver results faster.
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Commvault used WRITER to build a custom chat app, Ask Commvault Cloud, for sales enablement. The team reduced work that... took 8-12 hours to just 20 minutes. They deployed the app in weeks, not months, using WRITER Knowledge Graph. Sales reps now access key product messages and competitive insights quickly. Adoption grew from 30% to 80% in marketing within a year. WRITER helped Commvault boost productivity and knowledge sharing across teams.
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Dropbox used Writer to improve content consistency and quality across marketing and support. The team automated proofreading and enforced brand... guidelines using AI. Writer helped non-writers contribute content and ensured everyone followed the same style. Dropbox also used Writer to build AI apps for SEO and ad copy. This made content creation faster and more scalable for the whole company.
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6sense used Writer to boost marketing efficiency and scale content creation. The team rebranded 100 blogs in 100 minutes, saving... time and effort. Writer helped increase writing output by 50%. The platform made it easy to adapt content to the 6sense brand voice. Marketing assets were quickly revised for different industries and personas. Writer enabled the team to meet growth goals without adding headcount.
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Ellevest used WRITER to streamline its content creation and compliance processes. The team cut time spent correcting style guide mistakes... by 50-70%. WRITER helped train writers on Ellevest’s inclusive voice and ensured all content met brand guidelines. The Chrome extension and Figma plugin made editing faster and more consistent. Snippets in WRITER improved compliance with financial regulations. Ellevest now publishes over 150 articles annually with a unified, community-driven content strategy.
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Vanguard used WRITER's enterprise AI platform to transform marketing and client services. They launched their first client-facing generative AI tool... for financial advisors. This tool helps advisors create custom content summaries for clients. Vanguard's approach focused on risk management and cross-team collaboration. Teams in compliance, legal, and IT supported the rollout. Employees now work more efficiently and creatively with AI.
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Neo Financial used WRITER to speed up content creation and align brand language across teams. The marketing and product teams... produced three times more content and cut copy development time by 50%. WRITER helped enforce consistent terminology and compliance in all communications. The platform enabled both writers and non-writers to collaborate and review content easily. Neo Financial now maintains a unified brand voice and higher quality content with less effort.
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New American Funding used WRITER to save 360 hours a week in content creation. The marketing team cut content production... time from days to hours. WRITER helped ensure compliance and brand consistency in a regulated industry. The platform enabled faster, more inclusive communication, supporting outreach to diverse communities. WRITER's translation and voice features improved both workflow and content quality.
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N26 used WRITER to cut time spent on content tasks by 58%. Seven teams now use the tool. Employee confidence... in writing increased by 50%. WRITER helped N26 scale content design, ensure compliance, and support more teams without losing quality. The tool integrates with Figma and supports legal, product, UX, and marketing teams. N26 now produces compliant, on-brand materials faster and focuses more on strategic work.
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Ellevest used WRITER to streamline its content creation and ensure brand consistency. The team cut time spent correcting style guide... mistakes by 50-70%. WRITER's Chrome extension and snippets helped Ellevest meet strict compliance needs and train new writers quickly. The platform unified content across teams, supporting a community-driven strategy focused on women. Ellevest now publishes over 150 articles annually with a small, efficient team.
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N26 used WRITER to cut time spent on content tasks by 58%. Seven teams now use the tool. Employee confidence... in writing increased by 50%. WRITER helped N26 scale content design, ensure compliance, and support more teams without losing quality. The solution enabled faster production of compliant materials and let content designers focus on strategic work. Legal and marketing teams also adopted WRITER to speed up asset creation.
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Vanguard used WRITER's enterprise AI platform to transform marketing and client services. They launched their first client-facing generative AI tool... for financial advisors. This tool helps advisors create custom content summaries for clients. Vanguard involved compliance, legal, and IT teams to ensure a risk-minded approach. The project improved efficiency and creativity for their staff.
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New American Funding used WRITER to save 360 hours a week in their marketing team. Content creation that took days... now takes hours. WRITER helped them speed up compliance reviews and improve content quality. The platform enabled inclusive language and multilingual support for diverse audiences. WRITER became essential for their marketing, legal, and communications teams.
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Neo Financial used WRITER to speed up content creation and keep brand language consistent. The team produced three times more... content for marketing and cut copy development time by 50%. WRITER helped automate first drafts, enforce compliance, and align teams on company language. Features like apps, rewrite, and terms made it easier for writers to focus on creative work. Peer review and content quality improved across marketing and product teams.
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Intuit wanted to improve content quality and consistency as their team grew. They used Writer’s generative AI to help manage... style guides and automate content tasks. Writer helped Intuit’s team work faster and keep their brand voice strong. They saw an 18x return on investment and doubled employee productivity. The team also updated 800 inclusive language terms.
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Intuit wanted to unify the voice and style of its QuickBooks content. The content team needed tools and systems to... keep their growing team aligned and to take ownership of language decisions. They used Writer to enforce their content design system, edit for style, and check for inclusivity. Writer helped bring their style guide to everyone, even those not familiar with it. This made their content more consistent and inclusive across the company.
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Kaufman Rossin wanted to use generative AI to help employees work faster and better. They first tried to build their... own AI solution but found it too costly and hard to maintain. They chose Writer for its RAG technology, security, and easy custom AI app building. In three months, they built 10 custom AI apps for research, accounting, and sales. They saw 50-70% time savings on key tasks. Four teams now use Writer to improve workflows and work-life balance.
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CirrusMD used WRITER’s Palmyra Med model to automate benefits navigation and clinical documentation. They switched from in-house AI after a... year of slow progress and inconsistent results. With WRITER, they launched new AI-powered workflows in under six months. Physician direction to benefits increased by 234%, and patient engagement with benefits rose to 15 times previous rates. Doctors now spend less time on admin work and more time with patients, improving care quality and satisfaction.
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Vizient used WRITER to create custom marketing materials for different healthcare personas. The team saved $700,000 in one year and... achieved a 4x ROI. WRITER helped over 100 collaborators save 2.5 hours per week each. The platform ensured all content met strict healthcare compliance and brand guidelines. Vizient now delivers more personalized, compliant, and high-quality assets faster.
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SCAN Health Plan used WRITER’s secure generative AI to cut 60-80% of time spent on creating member communications. Associates no longer... switch between 14 systems to answer member queries. WRITER’s AI centralizes knowledge and generates personalized, compliant content. Employees now focus on building relationships and supporting members. Member experience and employee satisfaction both improved.
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Medisolv used WRITER to improve healthcare quality reporting. They needed to interpret complex CMS regulations and create compliant resources quickly.... WRITER's AI agents and Knowledge Graph helped them centralize knowledge and automate content creation. Medisolv achieved 80% time savings in asset production and analyzed 10,000 pages instantly. 77% of users actively engaged with WRITER, speeding up time to market and ensuring regulatory compliance.
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Vizient used WRITER to create custom marketing materials for different healthcare personas. The team saved $700,000 in one year and... achieved a 4x ROI. WRITER helped more than 100 collaborators save 2.5 hours per week each. The platform ensured all content met strict healthcare compliance and brand guidelines. Vizient now delivers targeted, compliant assets faster and with fewer edits.
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CirrusMD used WRITER’s Palmyra Med AI to automate benefits navigation and clinical documentation. They saw a 234% increase in physicians... sharing benefits recommendations. Patient engagement with benefits rose to 30% when delivered by doctors. The AI-powered workflows reduced administrative burden and improved care quality. CirrusMD launched two major use cases in under six months after switching from in-house AI development.
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Medisolv used WRITER to improve healthcare quality reporting. The team needed to interpret complex CMS regulations and create accurate, compliant... resources. WRITER's AI agents and Knowledge Graph helped Medisolv save 80% of the time in asset production and instantly analyze 10,000 pages. 77% of users actively engaged with the platform. Medisolv now delivers high-quality, compliant content faster and with less effort.
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Attentive used WRITER to speed up content creation, reducing months of work to just one week. The marketing team leveraged... WRITER’s AI features to maintain brand consistency and compliance across global teams. They used tools like recaps and rewrite to repurpose notes and polish content quickly. WRITER helped Attentive set clear style guidelines and empowered more team members to create high-quality content. As a result, Attentive improved speed to market and strengthened its global brand.
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Rep Cap, a content marketing agency, used WRITER's generative AI to speed up campaign delivery by 50%. The team reduced... production time by 20% and cut client review time by a fifth. WRITER helped Rep Cap turn long-form content into multiple assets quickly, while ensuring compliance and privacy for risk-averse clients. The platform's claims detection and brand training features improved content quality and reduced errors. Rep Cap's CEO valued WRITER's security, privacy, and ethical standards.
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Attentive used WRITER to speed up content creation, reducing months of work to just one week. The marketing team leveraged... WRITER’s AI features to keep brand voice consistent and repurpose content quickly. With WRITER, they produced three pieces of content in a week, a process that used to take months. The team also set clear style guidelines for global teams, helping maintain a strong brand. WRITER made it easier for more people at Attentive to create high-quality marketing content.
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Rep Cap, a content marketing agency, used WRITER's generative AI to speed up campaign delivery by 50%. The team reduced... production time by 20% and cut client review time by a fifth. WRITER helped Rep Cap turn long-form assets into more content, faster, while ensuring compliance and privacy for risk-averse clients. The platform's claims detection and editing tools improved content quality and reduced errors. Rep Cap's clients benefited from faster turnaround and fewer revisions.
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Uber used WRITER to unify its global support knowledge system. The team managed over five million support assets and 40,000... agents. WRITER helped automate saved replies and FAQ creation, improving support quality and speed. Integration with Google Sheets made adoption easy for teams. The solution ensured compliance with legal and brand guidelines across regions. Uber scaled high-quality support experiences using generative AI.
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Constant Contact used WRITER to speed up content creation by 40%. The marketing and support teams use WRITER for blog... posts, lifecycle marketing, and knowledge base articles. WRITER helps keep content on-brand and consistent. The platform also automates recaps for podcasts and webinars. Employees now spend less time on manual tasks and more time on creative work.
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Uber used WRITER to unify over five million support knowledge assets for 40,000 agents. The team built custom AI agents... to automate saved replies and generate help center articles. WRITER helped Uber reduce duplication and ensure compliance with legal and brand standards. Integrating WRITER with Google Sheets made adoption easy for global teams. Uber improved support quality and scaled knowledge management with generative AI.
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Caidya used WRITER to speed up content creation by 66% and double their LinkedIn posts. The marketing team now completes... tasks in minutes that once took hours. WRITER helps non-native English speakers improve their writing. The team uses WRITER for social media, sales emails, and summarizing webinars. This lets them focus on higher-value work and inspires new use cases across the company.
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TTEC used WRITER AI Studio to automate and scale its learning design process. The team reduced asset creation time by... 50% on average, with some assets seeing up to 80% time savings. WRITER's Knowledge Graph helped standardize and formalize learning materials, making them grounded in learning science. Manual research time for needs assessments and curriculum design dropped from weeks to days. TTEC now delivers faster, higher-quality training solutions to its clients.
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WRITER helped Qualcomm boost productivity and employee satisfaction. 85% of users are active weekly, and the company saves 2,400 hours... each month. Teams use WRITER for marketing, legal, analytics, and more. The platform manages 1,200 trademarks and terms, streamlines legal reviews, and speeds up product messaging. WRITER supports over 30 languages and integrates with tools like Word and Outlook.
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KPMG US used WRITER to speed up content creation and go-to-market efforts. The marketing and communications teams saw 60-80% time... savings on derivative content creation. Thousands of hours were repurposed to higher value work. WRITER helped KPMG US keep its unique voice and improve quality. Employees felt more empowered and confident using AI tools. User satisfaction scores were high across teams.
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Caidya used WRITER to speed up content creation, cutting time to market by 66%. The marketing team now completes tasks... in minutes that once took hours. Social media followers grew by 44% after using WRITER for posts and campaigns. The team uses WRITER for social media, sales emails, webinar summaries, and training materials. Non-native English speakers gained confidence in their writing. WRITER helped Caidya focus on higher-value work and inspire new AI use cases across the company.
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