Writer: Product updates, Customer stories, and Insights | 2026 Cuspera

Salesforce wanted to use AI to help teams work better and faster. They chose Writer for its strong security and easy setup. Writer's tools let employees find company knowledge and build custom AI age...nts without coding. Over 3,000 employees use Writer for many tasks like product launches and training. Users saw a 20% boost in productivity, saving one workday per week. 78% of users said Writer made their work better.
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Medisolv helps hospitals report quality measures to CMS. They needed a way to make complex regulations easier to understand and to create accurate resources for customers. Medisolv chose Writer for i...ts AI technology, data privacy, and ability to enforce rules. With Writer, they built an internal knowledge assistant and AI agents to analyze regulations. This led to 80% time savings in asset production and 77% of users actively engaging with Writer.
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WRITER helps New American Funding save 360 hours a week by automating content creation. The marketing team uses WRITER for YouTube descriptions, job postings, social media, and search ads. WRITER's c...ompliance features support strict financial regulations. Work that took hours now takes minutes. The legal team trusts WRITER for regulatory checks and balances.
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Intuit wanted to unify the voice and style of its QuickBooks content. The content team needed tools and systems to keep their growing team aligned and to take ownership of language decisions. They us...ed Writer to enforce their content design system, edit for style, and check for inclusivity. Writer helped bring their style guide to everyone, even those not familiar with it. This made their content more consistent and inclusive across the company.
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Writer helps Carta speed up content creation and editorial work. Carta used Writer to make blog posts, SEO content, and case studies faster. The marketing team found new uses, like summarizing virtua...l events for sales. Writer turned a whole day's work into minutes. Carta saw business impact from Writer within weeks.
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