Helpdesk System For Ecommerce, Marketplace & Multichannel
Consumer Electronics Case Studies and Success Stories with UVdesk
CASE STUDY HTC Viveport
HTC Viveport is a digital marketplace for VR games and apps. HTC, a Taiwan-based company, partnered with Valve to create the VIVE virtual reality platform. HTC shifted focus from smartphones to IoT a...nd VR technologies. The company sold part of its smartphone business to Google for $1.1 billion in 2017.
ASUS Russia developed an OpenCart mobile app for their computer online shop. ASUS is a leading multinational company in computer hardware and consumer electronics. The app was created to enhance thei...r e-commerce presence in Russia. The e-commerce market in Russia is growing rapidly, with major players like Wildberries and Ozon. ASUS aims to capture more market share with this new mobile app.
Transportation/Trucking/Railroad Case Studies and Success Stories with UVdesk
CASE STUDY Etihad Airways
Etihad Airways used an airport meet and assist booking solution. This helped improve their customer service. The solution was developed by Webkul. It made the booking process easier for passengers.
Media Production Case Studies and Success Stories with UVdesk
CASE STUDY LabX Media Group
LabX Media Group is a leading B2B science media company in Canada. They connect lab professionals with resources for smarter buying decisions. LabX started in 1995 focusing on lab equipment. It evolv...ed into a premier marketplace for scientists. They serve areas like analytical chemistry and life sciences.
Retail Case Studies and Success Stories with UVdesk
CASE STUDY RC Shop
OpenCart POS helped RC Shop, a retailer in Uzbekistan, improve their sales process. The solution made it easier for the store to manage sales and inventory. RC Shop used OpenCart POS to handle transa...ctions quickly. The system helped the retailer run their business more smoothly. The case shows how OpenCart POS supports retail operations.
HKairportShop is a case study about an airport shopping marketplace. The company used Webkul's services to enhance their eCommerce platform. They focused on improving customer experience and operatio...nal efficiency. The case highlights the successful implementation of various eCommerce solutions.
Webkul and Capgemini collaborated to launch the Shop Disney online store in India. Webkul provided a multi-vendor marketplace and add-ons to help manage the store. The case study highlights the succe...ssful response from customers across India. Shop Disney chose Magento 2 marketplace solutions for building the store.
Takoda Shop, a Netherlands-based online marketplace for sustainable products, increased sales by 20% and website traffic by 30% after implementing a new online store platform.
Maqadhe, a Kuwaiti eCommerce store, wanted to improve website speed. They used Magento 2 Speed Optimization services. The team worked hard to fix bugs and make custom changes. Maqadhe saw faster site... performance and better user experience.
Management Consulting Case Studies and Success Stories with UVdesk
CASE STUDY GOPA Worldwide Consultants
Webkul delivered custom software development for GOPA Worldwide Consultants. The team responded quickly to requests and handled bug fixes and customizations. Dr. Mohamed Es Fih praised their responsi...veness and polite service. The project lead highlighted the team's hard work and adaptability. The solution improved the client's experience with tailored features.
Webkul provided custom software development for GOPA Worldwide Consultants. The team was responsive and addressed requests, bug fixes, and customizations. Dr. Mohamed Es Fih, Project Lead, praised th...e team's hard work and polite service. The solution helped meet specific project needs. The customer was satisfied with the support and results.
Real Estate Case Studies and Success Stories with UVdesk
CASE STUDY Prologis
Prologis, the world's largest logistics real estate company, developed a virtual B2B marketplace platform called Prologis Essentials. This platform offers warehouse-as-a-service solutions to global b...usinesses. Prologis owns over 4,703 buildings in 19 countries and serves over 5,000 tenants, including Amazon and Walmart. The marketplace helps businesses optimize logistics processes and set up new warehouse operations.
Apparel & Fashion Case Studies and Success Stories with UVdesk
CASE STUDY Orra
Orra is a leading jewellery retail chain in India with 34 stores across 25 cities. They have five global design centers and have been at the forefront of design leadership. The Indian jewellery marke...t contributes 7% to the GDP and is a major part of the global market. Orra has embraced e-commerce to reach more customers.
Non-Profit Organization Management Case Studies and Success Stories with UVdesk
CASE STUDY International Trade Centre (ITC)
The International Trade Centre (ITC) faced challenges with decision-makers' old mindsets in adapting to digital disruption. Webkul helped ITC by offering customizable modules that allowed quick testi...ng and optimization for their business model. ITC was satisfied with the support and quality of development, especially appreciating the dedicated manager during critical project periods. The team consists of 5 people, and they use a mix of offline networks and online content creation for promotion.
The International Trade Centre (ITC) is a multilateral agency formed by the WTO and UN. ITC's mission is to foster sustainable economic development and contribute to the UN Global Goals. They faced c...hallenges with decision makers adapting to digital disruption. They advise allowing twice the development time for projects, especially with open source or DIY approaches.
Isha Foundation used Webkul's Odoo POS app to manage offline sales in local stores and remote villages. The app also helps manage sales at their restaurants, cafes, and outlets. This has simplified t...heir business workflow with Odoo extensions.
Consumer Goods Case Studies and Success Stories with UVdesk
CASE STUDY Kimberly Clark Professional
Kimberly Clark Professional used marketplace solutions in Brazil. They wanted to improve their eCommerce operations. The solution helped them manage their marketplace better. The case shows how marke...tplace technology can help large consumer goods companies in Brazil. No specific numbers or results are mentioned in the content.
Telecommunications Case Studies and Success Stories with UVdesk
CASE STUDY Nokia
Nokia, a global technology leader, worked with Webkul to build custom APIs for a multi-vendor marketplace. Lucia Tudose, a Senior OSS Specialist at Nokia, needed a system for an e-commerce platform. ...Webkul provided a Magento 2 Multi Vendor Marketplace extension and customized APIs. The project included Docker installation compatibility and REST API implementation. Nokia faced some installation issues, but Webkul's support team resolved them quickly.
Huawei used online inventory management for its Middle-East smartphone market. Huawei is a large telecommunications company. They provide equipment and smartphones globally. Huawei expanded into buil...ding networks and consulting services. They are the second-largest smartphone manufacturer. Huawei's products are in over 170 countries.
Automotive Case Studies and Success Stories with UVdesk
CASE STUDY Volkswagen Chile
Volkswagen Chile used an online car accessory store to improve their business. They wanted to make it easier for customers to buy car accessories online. The solution helped Volkswagen Chile offer a ...better shopping experience. Customers could find and buy products quickly. This made the process simple and fast for everyone.
Other Industry Case Studies and Success Stories with UVdesk
CASE STUDY Samsung Bangladesh
Samsung Bangladesh customized their Employee Purchase Program sign-up form. This was done to enhance the online shopping experience. The program is part of Samsung's eStore, offering exclusive deals ...and a wide range of electronics. The eStore is managed by Fair Distribution Limited, an authorized distributor in Bangladesh.
Pickaboo, an e-commerce startup from Bangladesh, has become a leading online shopping destination since its launch in 2016. It offers a wide range of products including electronics, fashion, and home... appliances. The company has grown rapidly and is aiming to become Bangladesh's first unicorn in the e-commerce sector. Pickaboo's CEO, Morin Talukder, has leveraged digital advertising and social media to boost the company's presence. The Pickaboo Mobile Mela was a successful campaign that tapped into the growing demand for smartphones in Bangladesh.
Webkul helped Love Brico with their project. The team was responsive and worked hard on requests, bug fixes, and customizations. Dr. Mohamed Es Fih from GOPA Worldwide Consultants praised the team's ...efforts. The case highlights Webkul's commitment to customer satisfaction and technical support.
National Aviation Services (NAS) is a fast-growing aviation services provider. They operate in the Middle East, Africa, and South Asia. NAS needed a booking system on their Magento 2 platform. Webkul... helped them with booking lead time validation and hiding quantity fields. This improved their online booking process for airport services.
Honeywell's GoDirect Trade is a marketplace for aerospace parts. It uses Blockchain to track product lifecycle. This helps buyers know product history. Founded in 2018, it aims to revolutionize the i...ndustry. It offers an e-commerce platform for easy procurement.
Apex Elegance is a Canadian supplier. They refined their pricing with help from the solution. The case study does not mention the product name. There are no details about the challenge, solution, or ...results. No numbers or metrics are given. The industry and company size are not stated.
ProBots used Webkul's services to improve job postings. The team at Webkul responded quickly to requests and fixed bugs. They made custom changes as needed. Dr. Mohamed Es Fih from GOPA Worldwide Con...sultants praised their work. The project led to better results for ProBots.
BOQ, a UAE B2B supplier, adopted a pre-order solution. The company needed a way to manage orders before products were available. They used a pre-order system to solve this problem. The solution helpe...d them handle customer demand and improve their order process. This made it easier for BOQ to serve their B2B clients.
STV Grafics worked with Webkul for a project. The team at Webkul was responsive and handled requests, bug fixes, and customizations quickly and politely. Dr. Mohamed Es Fih, project lead at GOPA Worl...dwide Consultants, praised their work. The case highlights Webkul's customer support and ability to deliver tailored solutions.