User.com helped Hunch switch from Intercom to an all-in-one marketing automation platform. Hunch needed advanced user tracking, marketing automation, and better pricing as they grew. With User.com, H...unch replaced many separate tools with one platform. They use it for lead nurturing, lead scoring, daily task management, live chat support, and email campaigns. Hunch values the support and consulting from User.com specialists and appreciates the flexible pricing.
User.com helped KRFTWRK, a Toronto-based marketing and design agency, improve client communication and marketing automation. KRFTWRK switched from Drift to User.com for better features and lower pric...ing. The agency values User.com’s live chat, marketing automation, and API integrations. These tools let them offer more to their clients and integrate marketing features into client products. KRFTWRK looks forward to using User.com for email campaigns, push notifications, and advanced automations.
User.com helped Launch Mappers, a UK agency, improve client engagement and increase paid customer conversion rates. Launch Mappers switched from Hubspot to User.com for better control of the customer... life cycle. They used features like live chat, email, and user tracking in one platform. After switching, they saw a more than 25% increase in customer conversion rate. The platform also helped them better segment and understand users at each funnel stage.
User.com helped Miramedia, a Milan-based marketing agency, improve lead quality and conversion. Before User.com, Miramedia struggled with manual lead management and GDPR compliance. The platform enab...led them to track visitor timelines, automate sales pipelines, and segment leads. They saw an 18-22% increase in qualified leads from anonymous website visitors. User.com made it easy for Miramedia to organize workflows and nurture leads into customers.
User.com helped Sempai, a digital marketing agency, automate lead generation and support. Sempai needed a marketing automation platform that was easy to use and could be set up without IT help. They ...chose User.com for its Google Tag Manager integration and strong customer support. Sempai used User.com to automate chat support, segment audiences, and run targeted marketing campaigns. This made it easier for their team to manage sales and support, and improved conversion rates on their website.
Education Case Studies and Customer Success Stories with User.com
Dolineo
- Education
User.com helped Dolineo, a learning and development platform, improve engagement and increase conversions. Dolineo switched from another CRM to User.com for better sales management and integrated com...munication. They used email marketing and chat to collect leads and nurture users. The team saw a 4x increase in conversion rates and more scheduled demos. Drip campaigns also showed strong growth and good engagement metrics.
User.com helped MegaExams automate sales and qualification processes. The SaaS platform used User.com to trigger automations, qualify leads, and run SMS and WhatsApp campaigns. MegaExams built an NPS... system using User.com templates. They increased email open rates and engagement to over 30%. The team managed 70+ daily signups with under four staff, scaling faster with fewer resources.
Computer Software Case Studies and Customer Success Stories with User.com
Bouncer
- Computer Software
User.com helped Bouncer unify customer data and automate marketing. Before, Bouncer used many tools and could not see a full customer history. With User.com, they track user journeys and segment lead...s. They send targeted onboarding and re-engagement emails. Open rates for re-engagement campaigns reach 40% each month. The team saves about 2 hours daily by having all data in one place. Support is easier with live chat and quick access to user profiles.
User.com helped Mangools, an SEO software company, improve onboarding and customer touchpoints after switching from Intercom. Mangools used User.com to combine all data and automate campaigns in one ...platform. The visual automation builder made campaign mapping easier. They reduced onboarding from four separate campaigns to one. The solution offered better value and pricing, and unified support and marketing processes.
User.com helped Somfy Poland grow newsletter subscribers by 162% in two years. The team used email marketing, automation, and analytics to boost engagement and conversions. User.com enabled fast impl...ementation and strong support. Somfy improved communication, increased repeat purchases, and built brand awareness. Automated workflows and pop-ups made the customer journey smoother.
User.com helped innogy go! recover abandoned registrations and onboard new customers. The company used User.com’s CRM, automation, and mobile SDK to connect data from many sources. Each month, 6% of ...new clients come from recovery campaigns. Onboarding email campaigns see a 58% open rate. All email campaigns have at least a 30% open rate. innogy go! uses advanced segmentation and push notifications to target users and improve results.
Media Production Case Studies and Customer Success Stories with User.com
Burda Media Poland
- Media & Publishing
User.com helped Burda Media Poland bring all customer data into one place. The team used the Customer Data Platform to track users and segment audiences. They sent personalized emails and automated c...ampaigns to boost engagement. After switching to User.com, their open rate grew from 10% to 13%. The platform made it easy to run A/B tests and automate onboarding and abandoned cart emails.
Utilities Case Studies and Customer Success Stories with User.com
Arkana
- Cosmetics
User.com helped Arkana, a cosmetics company, unify their online and offline customer journeys. Arkana replaced multiple tools with User.com’s all-in-one platform, gaining CRM, user tracking, and omni...channel marketing features. They now run web push, email, live chat, and popup campaigns, and are testing SMS and in-app messages. The platform improved information flow, sped up customer support, and enabled better team collaboration. Arkana values the dedicated support and custom consulting from User.com specialists.
User.com helped Coinswap, a DEX, improve user engagement with marketing automation and chatbot tools. Coinswap wanted to make onboarding easy for both crypto experts and beginners. They used User.com... to personalize content for anonymous users without needing email addresses. The chatbot now serves over 100 unique users each week and answered almost 20,000 questions in three months. Coinswap saw a clear increase in community engagement after using User.com.
Apparel & Fashion Case Studies and Customer Success Stories with User.com
WIMIN
- Apparel & Fashion
User.com helped WIMIN improve marketing with advanced segmentation, pop-ups, and live chat. WIMIN used automated email campaigns and real-time chat to boost engagement. The brand saw up to 27% open r...ates and generated 9% of revenue from June 2023 to January 2024. Lead generation increased through chat and pop-ups. Analytics and feedback helped WIMIN optimize marketing strategies.
User.com helped Predica automate marketing and sales tasks. Predica used pop-ups, email campaigns, and customer journey mapping to collect leads and improve engagement. The platform made it easy to i...ntegrate landing pages and track user behavior. Automations reduced manual work for the team. Predica grew their subscriber list by 500 contacts in just 3 months.
Other Industry Case Studies and Success Stories with User.com
ConnectPlug
- Saas
User.com helped ConnectPlug, a Brazilian SaaS company, improve sales development. ConnectPlug needed real-time tools for sales reps to engage leads and track user behavior. They switched from Interco...m to User.com for better pricing and similar features. With User.com, they use live chat, chatbots, and automated onboarding emails. These tools made sales activities easier and increased customer satisfaction.
User.com helped Furgonetka, a Polish shipping and tech company, reduce churn and boost customer activation. Furgonetka used User.com to track user actions, automate onboarding, and send personalized ...email campaigns. The platform replaced several tools, saving time and improving team cooperation. Automated reminders and NPS surveys increased customer engagement. Furgonetka now manages all marketing and support activities in one place, making processes smoother and more efficient.
User.com helped Hublock.io automate onboarding and user activation. Hublock.io used advanced segmentation and user tracking to personalize communication in three languages. The team tracked social me...dia campaigns and adjusted budgets based on real results. Exit-intent popups collected more email addresses from website visitors. An advanced chatbot automated support and improved user segmentation. The automations builder let Hublock.io create complex email onboarding and reactivation campaigns.
User.com helped Jean-Pierre automate sales and marketing for his businesses. He used the platform to set up campaigns and automations easily. The tool saved his team time and improved their workflow.... Jean-Pierre saw a 300% boost in business and grew multiple companies to over 7 figures. He also saved money compared to other platforms, letting him pay remote team members better.
User.com helped Kubota, an e-commerce brand, solve technical and integration issues with their previous marketing automation tool. Kubota used User.com for forms, pop-ups, coupons, chatbot, and web-p...ush notifications. The platform enabled easy data collection, targeted pop-ups, and personalized discount codes. The chatbot improved customer support and newsletter signups. Kubota praised the fast implementation and ongoing feature improvements.
User.com helped Octopush automate customer support and onboarding. Octopush used User.com to organize client data, automate chat answers, and send dynamic onboarding emails. This saved time for their... team and improved customer communication. The platform allowed Octopush to segment users and trigger marketing automations. Octopush found success with automated onboarding email sequences and seamless client interactions.
User.com helped Pushnews.eu scale their SaaS business. Pushnews.eu switched from Intercom to User.com for better pricing and more features. They use User.com for CRM, live chat, automations, and onbo...arding emails. The team saves time and reduces churn with automated SMS and reminders. Onboarding email open rates improved to over 50%. The platform supports collaboration and streamlines customer support.
User.com helped TimelinesAI automate user onboarding and improve communication with users. The team used User.com to collect feedback, send onboarding videos, and automate follow-ups. They switched f...rom Intercom to User.com for better value and automation. Automations in User.com save the team 2-3 hours a day. TimelinesAI saw better user retention and a clearer product direction.
