Real-World Case Studies and Customer Success Stories with User.com

Strix used Positive User to automate lead generation and email marketing. They replaced their old email tool with Positive User,... making it easier to create campaigns and manage subscribers. Automated chatbots now capture leads 24/7, even when agents are offline. The marketing team runs all campaigns without developer help. This led to a steady flow of qualified prospects each month.
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Positive User helped Octopush organize all client data in one place. The platform automated onboarding and support, saving the team... a lot of time. Octopush used chat automation and a knowledge base to cut down on manual support. Automated email sequences improved onboarding for new users. The CRM and analytics tools made sales and marketing more efficient. Octopush scaled their mobile marketing platform with unified data and automation.
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Positive User helped LeadFuze boost conversions by 20%. The team unified their marketing stack, replacing fragmented tools with one platform.... They used advanced automation for onboarding, messaging, and security. LeadFuze saw a 15% increase in open rates. Migration was smooth, with no disruption to existing processes. Daily marketing tasks are now faster and more flexible.
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Positive User helped Strix automate lead generation using chatbots and email campaigns. Strix replaced manual processes and an outdated email... tool with Positive User's platform. The team now creates emails easily with templates and runs automated follow-ups. Chatbots generate new leads 24/7, increasing monthly lead volume. Strix quickly accesses detailed user profiles and segments leads by interest. Email marketing is now modern and efficient for Strix.
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Positive User helped Octopush centralize all customer data in one system. Octopush automated onboarding and improved customer support with live... chat and chatbots. The platform unified marketing, CRM, and support tools, saving time and reducing manual work. Octopush now serves over 23,000 businesses efficiently. Marketing and support efforts are much lower thanks to automation. Customer segmentation and personalized campaigns are now possible.
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Positive User ayudó a LeadFuze a unificar todas sus herramientas de marketing y ventas en una sola plataforma. Antes, LeadFuze usaba... sistemas separados para CRM, email marketing y notificaciones, lo que dificultaba la gestión y el onboarding personalizado. Con Positive User, implementaron secuencias automatizadas y segmentación precisa de leads. Lograron un aumento del 20% en las tasas de conversión y un 15% más de aperturas de emails. Ahora ofrecen una experiencia personalizada y tienen visibilidad completa de sus campañas.
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Positive User helped Educations Media Group automate email marketing and segment its 2 million members. EMG increased its email click-through... rate from 7–10% to 40–50%. The platform enabled personalized campaigns based on user interests and behavior. Engagement with the student community grew fivefold. EMG now supports sales and boosts revenue with targeted content. Marketing automation now covers all key areas for EMG.
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Positive User helped Educations Media Group automate and personalize email campaigns. EMG increased its email click-through rate from 7–10% to... 40–50%. The platform enabled segmentation by interests and behavior, reaching over 2 million members more effectively. Community engagement grew 5 times. Marketing automation now supports both sales and content delivery, boosting revenue.
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Positive User helped Octopush centralize all customer data in one system. Octopush automated onboarding and improved customer support with live... chat and chatbots. The marketing team now runs targeted campaigns based on customer profiles. Over 23,000 businesses in France are served more efficiently. Automation reduced time spent on support and marketing tasks.
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Positive User helped LeadFuze unify its marketing stack. LeadFuze replaced multiple tools with one platform. They automated onboarding for new... trial users. LeadFuze saw a 20% increase in conversion rates. Email open rates rose by 15%. The team now manages all marketing channels in one place.
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Positive User helps Strix automate lead generation using chatbots and email campaigns. Strix replaced manual processes and an outdated email... tool with automated workflows. The chat feature now brings in a steady stream of new leads every month. Email creation is fast with ready-made templates. The team can quickly see detailed user profiles and segment leads by interest. Strix generates leads 24/7 without IT support.
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User. com helped Sempai launch a new marketing automation service. Sempai chose User.com after testing many tools. They liked the...easy integration with Google Tag Manager. The support team was responsive and helpful. Sempai used User.com to boost lead generation and automate support tasks.
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Strix used User. com to automate lead generation. They set up a simple chatbot automation. This new channel brings in...many prospects each month. The team was surprised by how well chat works for lead generation. Automation helped them save time on repetitive tasks. Strix improved their business with User.com automation.
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Pushnews uses User. com to automate marketing tasks and save time. The head of customer success at Pushnews praises User.com...for its fast and effective support. Automations help Pushnews grow their business without wasting time on repetitive work. The team at User.com handles client needs quickly. Pushnews recommends User.com for scaling marketing efforts.
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User. com helped Mira Media rethink its marketing strategy. The agency used User.com’s all-in-one marketing automation and CRM. This tool...managed the entire sales funnel, from lead to invoice. Mira Media saved time by automating repetitive tasks. The business transformed its approach and improved conversion.
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LeadFuze switched to User. com to unify their marketing data. They wanted a single source of truth. After using User.com,...they saw higher conversion and open rates. The platform helped them give customers a more personalized experience. Automations saved time on repetitive tasks.
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User. com helped Launch Mappers, a UK agency, improve client engagement and boost paid customer conversion rates. After switching from...Hubspot to User.com, Launch Mappers gained more control over the customer life cycle. The agency saw a 25% increase in customer conversion rate within a few months. User.com enabled Launch Mappers to deliver better results for their deep tech client, Lofelt.
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User. com helped KRFTWRK improve customer communication with live chat and marketing automation. The agency used User.com to connect marketing...tools with product features like push notifications. This integration made it easier for KRFTWRK to serve their clients. Automations reduced repetitive work for the team. KRFTWRK found User.com stood out for its seamless integration.
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User. com helped Jean-Pierre boost business conversions by 300%. The all-in-one platform made campaign setup and automation easier. The team...saved time by using one tool instead of many. This improved mental focus and workflow. Automations handled repetitive tasks, letting the team focus on growth.
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Hunch switched from Intercom to User. com as their business grew. They needed an all-in-one platform for marketing campaigns, automation,...and user tracking. User.com helped them manage marketing and automate repetitive tasks. The team at Hunch found the solution fit their needs as they scaled. Filip Mateković, head of marketing, shared their positive experience.
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Positive User helped SellerLogic triple their lead generation, achieving a 200% increase. SellerLogic used automated educational funnels and dynamic CRM... pipelines to nurture leads and re-engage lost opportunities. The platform enabled rapid campaign testing and structured the sales process with automated emails. SellerLogic valued Positive User’s GDPR compliance and expert customer support. The team now manages lead nurturing and sales with less manual work.
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Positive User helped cyber_Folks achieve a 16% click-through rate on pop-ups. The platform replaced manual marketing tasks with automation, saving... time and reducing technical workload. A/B testing doubled their email CTR. Automated content nurturing now manages thousands of leads. Intelligent pop-ups lowered chat support requests. Behavioral analytics and CRM features improved campaign tracking and user segmentation.
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Positive User helped TimeCamp increase demo bookings by 25%. TimeCamp used Positive User to segment users by behavior and automate... onboarding emails. The platform enabled targeted demo campaigns and feedback pop-ups. Email onboarding sequences reached a 16% click-through rate. TimeCamp improved trial-to-paid conversion and user engagement with precise communication.
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Positive User helped SellerLogic automate lead generation and sales processes. SellerLogic built structured campaigns and educational email funnels for Amazon... FBA sellers. The company saw a 200% increase in lead generation. Automated nurturing and CRM pipeline management improved sales efficiency. SellerLogic praised Positive User's customer support team as a strategic partner.
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Positive User helped cyber_Folks reach a 16% CTR with segmented pop-ups. The company doubled its email CTR using A/B testing.... Over 30,000 webinar registrations were automated. Manual processes were replaced with automated workflows. Campaign performance improved with data-driven optimization. cyber_Folks praised Positive User's customer support and technical efficiency.
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User. com helped TimelineAI automate user onboarding and marketing. The team saved 2–3 hours daily by automating email campaigns and...reminders. All user data is connected, so they can set up automation rules for customer journeys. This improved user retention and increased user interactions. TimelineAI values User.com's proactive support and integrated platform.
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Positive User helped SellerLogic automate and structure its lead generation process. SellerLogic used automated email sequences and educational funnels to... target Amazon FBA sellers. The CRM pipeline in Positive User managed the entire sales funnel. SellerLogic saw a 200% increase in lead generation. The customer support team at Positive User played a key role in their success.
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Positive User helped cyber_Folks reach a 16% click-through rate on targeted pop-ups. The company doubled its email CTR using A/B... testing. Over 30,000 webinar registrations were automated. Manual processes were replaced with automated workflows. Campaign performance improved with detailed analytics. Support from Positive User was fast and effective.
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Positive User helped TimeCamp increase demo bookings by 25%. TimeCamp used Positive User to segment users by behavior and automate... onboarding emails. The platform enabled targeted demo campaigns and feedback pop-ups. Email onboarding sequences reached a 16% click-through rate. TimeCamp improved trial-to-paid conversion and personalized communication for each user.
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User. com helped TimelinesAI improve user retention and streamline communication with users. The platform made it easier to collect feedback...and understand product direction. TimelinesAI used marketing automation to build a better onboarding experience. They saw improvements in customer retention after using User.com.
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TimelinesAI used User. com to improve user onboarding and increase conversions. The team wanted to find product market fit and...boost user retention. User.com helped them streamline communication and collect user feedback. This made it easier to understand product direction and keep more customers. TimelinesAI saw improvements in retention after using the platform.
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User. com helped SellerLogic boost lead generation by 200%. The platform automated SellerLogic's sales process with structured emails. SellerLogic used...User.com to start and improve their lead generation. Automation reduced repetitive tasks for the team. The system built trust and educated potential customers. SellerLogic saw faster business growth after implementation.
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User. com helped Predica, an IT consulting company, grow their subscriber list by 500 contacts in 3 months. Predica used...User.com to automate marketing and lead management. The platform replaced manual tasks with automated workflows. This saved time and improved lead generation. Predica found value in having many marketing tools in one platform.
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User. com helped PlagiaShield boost customer engagement with customizable automations. The founder says the platform changed how they serve customers....Automations replaced repetitive tasks. The setup process impressed the team. PlagiaShield now grows its business automatically.
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User. com helped Hublock.io automate onboarding and user activation. The company used advanced segmentation to set up these processes. Hublock.io...found the automations builder easy to use after initial support. The customer praised User.com for fast and professional support. Automations saved time by handling repetitive tasks.
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Carrefour used Positive User to boost e-commerce loyalty and automate sales recovery. The platform enabled Carrefour to reactivate dormant customers... and reduce hotline pressure with the "Kerfuś" chatbot. Automated campaigns and personalized emails drove up to 88% month-over-month revenue growth. Real-time dashboards and A/B testing improved subscriber engagement. Carrefour saw rapid ROI and dynamic newsletter personalization for their digital shoppers.
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Bricomarché used Positive User to modernize its customer relations and boost engagement. The team deployed a low-code marketing automation tool... without IT help. They managed all communication channels in one place and ran A/B tests to improve campaigns. Automated workflows targeted abandoned carts and increased newsletter signups. Some campaigns achieved a 30% click-through rate. Real-time dashboards helped the team make fast, data-driven decisions.
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User. com helped Agrosimex automate marketing and personalize offers for different customer groups. The platform enabled advanced segmentation, dynamic content,...and product recommendations. Agrosimex grew its mailing list and improved email open rates. Personalized messages and pop-ups increased user engagement and conversions. The marketing team saved time and worked more efficiently with automation.
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Positive User helped Bricomarché boost newsletter CTR to 30%. The company used personalized email campaigns and automated abandoned cart emails.... Bricomarché improved email performance with segmentation and A/B testing. The dashboard gave full visibility into campaign results. Data-driven decisions led to ongoing optimization. ROI from abandoned cart campaigns was measurable.
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Positive User helped ARKANA connect online and offline sales channels. ARKANA unified multichannel communication, CRM, and marketing automation in one... platform. The company solved problems with fragmented customer data and manual marketing tasks. ARKANA now targets customers with personalized messages across email, SMS, and push notifications. They built a seamless online-offline shopping experience for their jewelry and accessories business.
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Willemse used Positive User to move from mass email marketing to real-time personalization for 2 million customers. The company unified... its marketing campaigns, segmentation, and automation on one platform. Willemse's marketing team gained autonomy, reducing reliance on IT. The solution enabled personalized onboarding, targeted cross-sell and up-sell, and timely reactivation of inactive customers. Migration of 2 million contacts and improved email deliverability were key achievements.
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Positive User helped Katalog Marzeń centralize all customer communication. The marketing team now manages campaigns and automation without IT support.... They use behavior-based workflows for onboarding, loyalty, and abandoned cart recovery. The team quickly tests new ideas with pop-ups and landing pages. They analyze individual customer journeys for better personalization. The platform delivers measurable business value and fast ROI.
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Carrefour Poland used Positive User to boost e-commerce loyalty and automate sales recovery. The platform enabled automated rescue campaigns and... a chatbot to ease hotline pressure. Carrefour achieved up to 88% month-over-month revenue growth after launching automation scripts. The solution also improved GDPR compliance and personalized customer engagement. Newsletters and reactivation offers are now tailored in real time, driving higher conversions.
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Positive User helped Bricomarché boost newsletter CTR to 30%. The company used personalized email campaigns and automated winback strategies. Segmentation... and A/B testing improved targeting and content. Bricomarché gained full visibility into campaign results with analytics dashboards. Automated abandoned cart emails delivered measurable ROI. Data-driven decisions led to ongoing email performance gains.
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Positive User helped ARKANA connect online and offline sales channels. ARKANA unified multichannel communication, CRM, and marketing automation in one... platform. The company solved problems with fragmented customer data and manual workflows. Now, ARKANA can target customers with personalized messages across all touchpoints. This set the foundation for a seamless online-offline shopping experience.
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Positive User helped Willemse move from mass email marketing to real-time, personalized journeys for 2 million customers. Willemse used advanced... segmentation and automation to tailor communications by region, climate, and product interest. The platform enabled marketing teams to manage campaigns without IT support. Willemse migrated all contacts to a single system and improved email deliverability. The solution also boosted cross-selling and reactivated dormant customers.
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Kubota used User. com to automate customer activation and boost revenue. The integration with their e-commerce site kubotastore.pl was fast...and exceeded expectations. Automated campaigns now handle repetitive tasks for Kubota. The team was impressed by the platform's features and the results achieved. User.com continues to deliver value for Kubota's online business.
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Positive User helped Somfy grow newsletter subscribers by 162% in two years. The e-commerce team automated email marketing and improved... customer engagement. Somfy used pop-ups and onsite targeting to boost lead generation. Advanced automations increased conversions and repeat purchases. Analytics and reporting enabled data-driven strategy optimization. Somfy streamlined communication and saved time with automation.
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Positive User helped LG Electronics Poland recover abandoned carts and boost weekend sales. The platform enabled GDPR-compliant marketing automation and... fast campaign launches. LG doubled its anticipated revenue KPIs from the first campaigns. Email open rates reached 50%, far above industry averages. Implementation to execution took just one month, the fastest in LG Poland’s marketing tech history.
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Positive User helped Somfy grow its newsletter subscribers by 162% in two years. Somfy used Positive User to centralize marketing... activities across 58 countries. The platform enabled systematic subscriber growth and automated campaigns for local teams. Somfy gained full visibility into global marketing analytics. The company also benefited from fast implementation and strong technical support.
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User. com helped LG Electronics Polska meet strict GDPR requirements. The team quickly implemented User.com at scale, launching campaigns in...just one month. Email open rates reached 50%, and campaign KPIs doubled expectations. User.com enabled advanced email automation, pop-ups, and personalized content. LG valued the dedicated support and plans to continue the partnership.
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Positive User helped LG Electronics Poland double its expected revenue KPIs. The team achieved a 50% open rate on automated... email campaigns. They launched their first campaigns within one month of implementation. The platform enabled personalized, segmented email marketing and easy A/B testing. LG Electronics Poland saw a lasting increase in digital marketing ROI.
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Positive User helped Somfy grow its newsletter subscribers by 162% in two years. Somfy used Positive User to centralize marketing... activities across 58 countries. The platform enabled automated campaigns and gave local teams flexibility. Somfy quickly implemented the solution without long setup times. The company now has better analytics and support for its global marketing.
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User. com helped Somfy boost subscriber growth by 162% in two years. Somfy wanted a tool for faster, smarter work...without long setup times. User.com analyzed their needs and built strong foundations. The team received expert support from strategy to daily activities. Automation features reduced repetitive tasks for Somfy's e-commerce team.
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User. com helped LG Electronics Poland achieve GDPR compliance for their marketing automation. The team quickly implemented User.com, launching campaigns...in just one month. They used email campaigns, pop-ups, and personalized website content to engage customers and boost online registrations. User.com dashboards provided real-time analytics on campaign performance and conversions. LG doubled their expected revenue KPIs and reached up to 50% open rates on emails.
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LG Electronics used User. com to meet GDPR compliance needs. The company quickly implemented the platform and launched user campaigns....They achieved results that were twice what they expected. A dedicated CRM specialist from User.com supported their success. LG Electronics values the creativity and initiative of the User.com team.
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Positive User helped DobryMechanik grow their email database by 200% in six months. The platform automated B2B sales tasks and... improved lead collection with chatbots and targeted pop-ups. DobryMechanik increased their subscriber base from 25,000 to 75,000. The team used Positive User to track deals and monitor marketing ROI in real time. Email marketing became a key channel for customer engagement and partner management.
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Positive User helped DobryMechanik. pl grow its email database by 200% in six months. The company automated B2B sales processes...and increased monthly bookings. DobryMechanik.pl used Positive User for email marketing and CRM without needing an IT team. The platform enabled systematic newsletter growth and efficient contact management. Email marketing became a key channel for the business.
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Liberty Motors used Positive User to centralize lead management and automate sales processes. The platform helped manage over 3,500 leads... and achieve a 20.5% lead-to-sales conversion rate. Sales transparency improved, with 82% of leads receiving commercial offers. Managers gained full visibility into sales team performance and customer interactions. Marketing and sales operations are now unified in one system, supporting a data-driven culture.
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Positive User helped DobryMechanik grow its email database by 200% in six months. The company reached 75,000 email subscribers using... targeted opt-in mechanisms. DobryMechanik automated its B2B sales processes to acquire new garage partners. The marketing team managed campaigns and CRM without IT support. Email marketing became one of their most important channels.
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User. com helped Superauto.pl, the largest online car retailer, boost lead generation. The company used personalized content to increase click-through...rates by 150%. User.com allowed them to streamline operations without extra forms or add-ons. Marketing automation made their work faster and easier. Superauto.pl improved marketing results with less manual effort.
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User. com helped innogy go!, a leading carsharing company, reduce registration abandonment. The company faced high drop-off rates because users...had to provide more data than in typical ecommerce. With User.com, they set up multichannel recovery campaigns. Now, about 6% of new clients each month come from these automated recovery activities. Automations save time and boost customer onboarding.
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Mangools used Positive User to replace Intercom and unify their onboarding and support data. They automated 10-15 customer touchpoints, improving... trial-to-paid conversion rates. The platform's visual workflow builder made campaign management easier and reduced manual work. Mangools also cleaned up their database and improved user activation. The switch resulted in better pricing and more effective global communication.
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Mangools switched from Intercom to Positive User to unify customer data and automate onboarding. They faced high platform costs and... complex campaign management with separate tools. Positive User let them map automation scenarios and manage all client tools in one place. This change simplified onboarding from many parallel campaigns to one clear process. Mangools reduced costs and improved trial-to-paid conversions with better onboarding.
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Mangools used Positive User to replace separate tools for CRM, email, and chat. They unified all customer data and automated... user onboarding in one platform. This change simplified their onboarding process from many campaigns to just one. Mangools reduced platform costs and gained more features. They improved trial-to-paid conversion with better onboarding.
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User. com helped Octopush automate customer support and FAQs. The platform also managed onboarding communication with dynamic emails. Octopush found...the User.com team supportive and responsive. This support made onboarding easy and gave Octopush peace of mind. Automations saved time by handling repetitive tasks.
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Mangools switched from Intercom to User. com to improve onboarding and customer touchpoints. They used User.com’s visual automation tools to...simplify their onboarding campaigns. Instead of running many trigger-based campaigns, they now use just one. The new solution is more cost-effective. Mangools can now visualize and manage campaigns more easily.
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Positive User helped Qconcursos manage over 4 million users by automating churn campaigns and unifying team workflows. The platform enabled... omnichannel communication, including email, push notifications, and pop-ups. Qconcursos built 100+ automations, boosting engagement with an 18% campaign click ratio. Teams gained real-time insights and ran sales campaigns without developer support. Students responded positively, sharing their experiences on social media.
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Positive User helped Educations Media Group automate their student engagement. They replaced manual email campaigns with behavior-triggered emails. Click-through rates... rose from 7–10% to 40–50%. Student engagement grew five times, from 2% to over 10%. Automated segmentation and pop-ups reduced live chat workload and improved the student journey.
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Positive User helped Qconcursos automate anti-churn campaigns for over 4 million users. The platform unified all teams and enabled personalized... communication in real time. Qconcursos achieved an 18% click rate on push notifications and email campaigns. More than 100 automations are active for different user stages. Teams now work together on one platform. Users receive support throughout their exam preparation journey.
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User. com helped MegaExams.com automate their sales qualification process. The platform enabled timely communication with leads. MegaExams.com used automations to...connect with the best leads at the right moment. This improved sales and increased customer retention. The company also added NPS to better engage users. User.com made their marketing more effective and efficient.
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Positive User helped Primabiotic unify their marketing tools and automate campaigns. The company used dynamic content, targeted pop-ups, and SMS... to reach more customers. Primabiotic saw a 367% increase in revenue after adding SMS to their automation. Their subscriber base grew by 150% in one year. Email marketing alone boosted revenue by 67%. Unsubscribe rates dropped as personalization improved retention.
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Arkana used Positive User to unify their CRM, marketing automation, and sales tools. They connected online and offline sales channels... for a seamless customer experience. The team improved data flow between field and office staff. They launched targeted mobile campaigns and automated communications. Arkana now delivers a consistent omnichannel journey for both B2B and B2C clients.
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Positive User helped Primabiotic grow e-commerce revenue by 367%. Primabiotic used marketing automation to unify customer data and personalize journeys.... They added SMS marketing, which delivered immediate ROI and boosted revenue. The subscriber base grew by 150% in one year. Email revenue increased by 67% after optimizing their strategy. The cost of SMS campaigns was only a small part of the revenue generated.
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Positive User helped Primabiotic grow revenue by 367% using marketing automation. Primabiotic unified customer data and personalized journeys with email... and SMS campaigns. The company saw a 150% increase in subscribers in one year. Email revenue grew by 67% after optimizing strategy. SMS campaigns delivered immediate ROI and made up a large share of new revenue. Primabiotic credits Positive User's support team for strategic channel optimization.
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Positive User helped AMC automate over 30,000 contest entries, saving time and resources. AMC used hyper-segmentation to engage 500,000+ club... members across Latin America, Europe, and Africa. The platform unified communication and centralized data from surveys and contests. AMC built deeper connections with fans during pandemic lockdowns using targeted campaigns. The solution turned scattered data into actionable insights for long-term brand strategy.
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Positive User helps AMC Networks manage over 500,000 club members across 24 Latin American countries. AMC faced challenges with scattered... customer data, manual contest management, and limited segmentation. Positive User centralized data, automated over 30,000 contest entries, and enabled targeted multichannel campaigns. AMC improved digital communication and expanded marketing reach in the region. The platform's segmentation tools allowed for personalized campaigns and better customer engagement.
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Positive User helped AMC Networks manage over 500,000 club members across 24 Latin American countries. AMC faced challenges with scattered... customer data, manual contest management, and limited segmentation. Positive User centralized member data and automated over 30,000 contest entries. AMC now runs targeted, multichannel campaigns and improved digital communication. The platform enabled precise segmentation and expanded marketing reach region-wide.
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Centrum Medyczne CMP used Positive User to centralize patient communication and automate key journeys. The team mapped patient journeys, identified... conversion barriers, and improved data visibility with a single communication database. Email deliverability reached 98.5%, with a 35% open rate and 2.7% CTR. SMS campaigns delivered high ROI, and the platform paid for itself within a year. CMP now tracks patient interactions in real time and benefits from dedicated customer success support.
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Positive User helped Centrum Medyczne CMP achieve a 98. 5% email deliverability rate. CMP unified all patient communications—email, SMS, and...push notifications—into one platform. The team mapped patient journeys and identified conversion barriers using API integrations. CMP now tracks real-time messaging data and improved campaign ROI. The platform paid for itself within a year, including all costs.
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Positive User helped Centrum Respo automate patient journeys and marketing. Centrum Respo used a unified CDP and over 40 lead... magnets to attract new patients. The platform automated subscription renewals and personalized communications. Centrum Respo generated 23% of its total revenue through Positive User. 36% of subscription renewals were supported by the platform. The first lead magnet campaigns achieved a 90% click-through rate.
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Positive User helped innogy go! unify customer data from mobile, web, and CMS into one system. The platform automated registration... recovery, bringing back 6% of abandoned sign-ups each month. Onboarding emails achieved a 58% open rate, while all campaigns maintained over 30% open rates. innogy go! used Positive User’s mobile SDK and REST API for deep integration. The solution improved recurring customer numbers and streamlined digital engagement.
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Positive User helped innogy go! lower user registration abandonment. The company used multichannel recovery campaigns and behavior-based messaging. They achieved... a 58% open rate on onboarding messages. Over 30% of all campaign messages were opened. Each month, 6% of new customers come from recovery campaigns. All customer data is now unified in one system.
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Positive User helped innogy go! lower signup abandonment rates. The company used multichannel recovery campaigns to bring back users who... left during onboarding. 6% of new customers now come from these campaigns. Message open rates reached 58% for onboarding and over 30% for all campaigns. innogy go! connected its app to other systems using the Mobile SDK and REST API. All customer data is now in one place for better marketing measurement.
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