Real-World Case Studies and Customer Success Stories with UniPrint Infinity

VON Canada faced challenges with unreliable printing services, causing delays and inefficiencies. They needed a reliable solution to reduce time... spent on print-related issues. UniPrint was chosen for its performance and ease of integration with Citrix. It simplified administration by using a universal printer driver and reduced bandwidth usage by converting print jobs to PDFs. Installation was quick, and no special training was needed. VON Canada saw reduced support issues and improved network speed, making UniPrint a cost-effective solution.
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The Medical University of South Carolina (MUSC) faced challenges with unreliable multi-platform printing across its extensive IT network. They needed a... solution that met their budget constraints and provided reliable service. MUSC chose UniPrint to enable seamless, reliable printing across various platforms. UniPrint's universal printer driver simplified printer management and resolved compatibility issues. The solution improved printing reliability and reduced administrative burdens. MUSC also benefited from UniPrint's professional support and competitive pricing.
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St. Joseph Health faced challenges with printer management and user profile corruption in a virtualized desktop environment. They needed a... solution to improve efficiency and reduce IT support calls. UniPrint's Infinity software was implemented, allowing for seamless printer selection and reducing help desk tickets by over 90% during a four-month trial. The solution improved productivity and was expanded to 10 additional sites.
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El Centro Regional Medical Center (ECRMC) faced challenges with managing a complex IT network and diverse printer models. They needed a... solution for remote printing of lab results across multiple locations. ECRMC chose UniPrint Infinity for its ease of management and cost-effectiveness. The solution replaced multiple printer drivers with a universal driver, simplifying printing processes. After implementation, help desk calls for printing support dropped significantly, and the system provided a high ROI with low complexity.
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Lockton, a global insurance broker, faced challenges with print management in their VDI environment. Managing printer drivers was time-consuming and... caused slow printing speeds. They sought help from Intercept IT and implemented UniPrint's Universal Printer Driver solution. This simplified printer management and improved printing speed by compressing print jobs into PDFs. The solution reduced service calls and freed up IT staff time. Implementation was fast and seamless, enhancing network efficiency for Lockton's UK operations.
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Partner Solutions, a Quebec-based application solution services provider for insurance brokerages, faced challenges with unreliable and complex printing services. They needed a... stable and easy-to-manage solution for printing important documents like Motor Vehicle Liability Insurance Cards. By implementing UniPrint Infinity, they simplified printer management and improved server stability. This solution reduced the number of printers the server had to manage, increasing reliability. UniPrint's vendor-agnostic technology supported all printers and required minimal maintenance, enhancing Partner Solutions' reputation for reliable services.
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The American Red Cross faced challenges with printer driver incompatibility and managing remote-site resources. They needed a reliable print management... solution for their virtual workplace. UniPrint Infinity provided a solution with its PDF-based Universal Printer Driver, eliminating the need for frequent driver updates. This simplified print management and reduced helpdesk calls. The Red Cross saved time and resources, allowing their IT team to focus on higher priority issues. The solution also enabled secure and efficient printing across various locations and devices.
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Nacro faced printing issues with their Citrix environment, managing 250 printers across 110 offices. Each printer driver needed individual installation,... causing compatibility issues and slow printing. UniPrint Infinity simplified this with a single universal driver, improving speed and reliability. Remote printing speed increased, and costs were reduced by 87.5%. Installation was quick, and staff could print securely with RFID badges. Nacro saw significant cost savings and improved productivity.
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Lincoln Financial Group needed a reliable printing solution for their 96 Citrix Presentation Servers. They chose UniPrint Infinity for its... ease of maintenance and superior features. The solution allowed end-users to control various printing features and reduced costs compared to competitors. Lincoln Financial Group plans to standardize on UniPrint across their enterprise due to its low resource overhead and excellent support.
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Standard Bank Offshore Group faced challenges with remote printing due to geographical disparities and bandwidth issues. They implemented UniPrint's Universal... Print Driver to improve printing speed and security. The solution compressed print data by 90% and simplified printer management. This led to faster, more reliable printing and reduced costs due to less wastage. The bank plans to recommend UniPrint to the rest of the organization.
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The Welsh Government needed a secure and reliable printing solution for their 6000 users. They faced challenges with security and... data protection due to the sensitive nature of their work. In 2008, they implemented UniPrint Infinity's Universal Print Driver technology to standardize their printing and resolve compatibility issues. This solution reduced costs and improved security. Later, they adopted UniPrint vPad devices to enhance secure printing and reduce waste. The system allows employees to use a Virtual Print Queue and security passes for printing, increasing productivity and security.
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TEAM Software needed a solution to manage printing in a Citrix environment. They chose UniPrint to solve printer driver issues... and simplify print management. UniPrint's solution provided reliable printing and centralized management. This helped TEAM Software's clients print easily from any location, improving workflow efficiency.
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Rely, an IT services company in the Netherlands, needed a reliable cloud printing solution for legal practices. They faced challenges... with print data compression and security using their existing platform. Rely chose UniPrint Infinity for secure, on-demand printing. The solution improved printing speed and stability, eliminating lost or corrupted print jobs. Rely's clients experienced fast, secure, and reliable printing, enhancing their legal operations.
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UniPrint Infinity helped Lockton simplify print management in their VDI environment. Lockton faced slow print speeds and complex driver management... across multiple offices. The Universal Printer Driver from UniPrint removed the need for many manufacturer drivers, making administration easier. Print jobs are now compressed up to 90%, saving bandwidth and speeding up remote printing. Lockton's IT team saved hours of work and improved print reliability for over 650 associates.
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Netgain, a healthcare IT provider, faced challenges with printing in Microsoft Remote Desktop Services environments. Users experienced issues with printer... naming and crashes. To address this, Netgain deployed UniPrint for its ease of administration and ability to maintain consistent printer names. UniPrint's solution allowed for clientless printing and eliminated the need for multiple printer drivers. This improved security and reduced support costs. Netgain could now manage printers centrally and accommodate various client environments, enhancing their service to healthcare organizations.
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