UniPrint Infinity Overview

UniPrint Infinity addresses key challenges in print management by consolidating IT print environments into a single platform. It reduces printing costs and enhances workflow efficiency, crucial for businesses aiming to streamline operations. Security is a priority, with features designed to prevent breaches, safeguarding sensitive information. A notable benefit is the potential to cut operating costs by up to 35%, offering significant savings. This solution is tailored to adapt to evolving business needs, ensuring long-term relevance and effectiveness. UniPrint Infinity stands out as a comprehensive tool for organizations seeking to modernize their print management processes while maintaining security and cost-effectiveness.

Use Cases

Customers recommend Helpdesk Management, Workflow Management, Customer Case Management, as the business use cases that they have been most satisfied with while using UniPrint Infinity.

Other use cases:

  • Contract Management
  • Distribution Management
  • Proposal & Quote Management
  • Contacts History
  • Generation Of New Leads
  • Lifetime Value Management
  • Offer Management
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Business Priorities

Improve ROI and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using UniPrint Infinity.

Other priorities:

  • Improve Efficiency
  • Acquire Customers
  • Improve Stakeholder Relations
  • Manage Risk
  • Scale Best Practices
  • Improve Internal Communications
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UniPrint Infinity Use-Cases and Business Priorities: Customer Satisfaction Data

UniPrint Infinity works with different mediums / channels such as Phone Calls. Offline. and On Premises.

UniPrint Infinity's features include Recording, Personalization, and Ticketing. and UniPrint Infinity support capabilities include Phone Support, 24/7 Support, Email Support, etc. also UniPrint Infinity analytics capabilities include Custom Reports, and Analytics.

UniPrint Infinity, Ordant, Web to Print Shop, PDF-XChange, MOO, etc., all belong to a category of solutions that help Print Software and Services. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

UniPrint Infinity enhances user workflow, reduces printing costs, and prevents security breaches. It provides centralized management of the IT print environment.

UniPrint Infinity Customer wins, Customer success stories, Case studies

How does UniPrint Infinity address your Helpdesk Management Challenges?

What solutions does UniPrint Infinity provide for Workflow Management?

How can UniPrint Infinity enhance your Customer Case Management process?

What benefits does UniPrint Infinity offer for Contract Management?

How can UniPrint Infinity enhance your Distribution Management process?

11 buyers and buying teams have used Cuspera to assess how well UniPrint Infinity solved their Print Software and Services needs. Cuspera uses 876 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Print Software and Services needs.

El Centro Regional Medical Center - Hospital & Health Care

El Centro Regional Medical Center (ECRMC) faced challenges with managing a complex IT network and diverse printer models. They needed a solution for remote printing of lab results across multiple loc...ations. ECRMC chose UniPrint Infinity for its ease of management and cost-effectiveness. The solution replaced multiple printer drivers with a universal driver, simplifying printing processes. After implementation, help desk calls for printing support dropped significantly, and the system provided a high ROI with low complexity.

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Partner Solutions - Insurance

Partner Solutions, a Quebec-based application solution services provider for insurance brokerages, faced challenges with unreliable and complex printing services. They needed a stable and easy-to-man...age solution for printing important documents like Motor Vehicle Liability Insurance Cards. By implementing UniPrint Infinity, they simplified printer management and improved server stability. This solution reduced the number of printers the server had to manage, increasing reliability. UniPrint's vendor-agnostic technology supported all printers and required minimal maintenance, enhancing Partner Solutions' reputation for reliable services.

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Rely - Information Technology And Services

Rely, an IT services company in the Netherlands, needed a reliable cloud printing solution for legal practices. They faced challenges with print data compression and security using their existing pla...tform. Rely chose UniPrint Infinity for secure, on-demand printing. The solution improved printing speed and stability, eliminating lost or corrupted print jobs. Rely's clients experienced fast, secure, and reliable printing, enhancing their legal operations.

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St. Joseph Health - Hospital & Health Care

St. Joseph Health faced challenges with printer management and user profile corruption in a virtualized desktop environment. They needed a solution to improve efficiency and reduce IT support calls. ...UniPrint's Infinity software was implemented, allowing for seamless printer selection and reducing help desk tickets by over 90% during a four-month trial. The solution improved productivity and was expanded to 10 additional sites.

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Standard Bank Offshore Group - Banking

Standard Bank Offshore Group faced challenges with remote printing due to geographical disparities and bandwidth issues. They implemented UniPrint's Universal Print Driver to improve printing speed a...nd security. The solution compressed print data by 90% and simplified printer management. This led to faster, more reliable printing and reduced costs due to less wastage. The bank plans to recommend UniPrint to the rest of the organization.

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Medical University of South Carolina - Hospital & Health Care

The Medical University of South Carolina (MUSC) faced challenges with unreliable multi-platform printing across its extensive IT network. They needed a solution that met their budget constraints and ...provided reliable service. MUSC chose UniPrint to enable seamless, reliable printing across various platforms. UniPrint's universal printer driver simplified printer management and resolved compatibility issues. The solution improved printing reliability and reduced administrative burdens. MUSC also benefited from UniPrint's professional support and competitive pricing.

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UniPrint Infinity for Healthcare

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Frequently Asked Questions(FAQ)

for UniPrint Infinity

What is UniPrint Infinity used for?

UniPrint Infinity is a Print and Services Software mainly used by its customers to Improve ROI and Enhance Customer Relationships by Helpdesk Management, Workflow Management and Customer Case Management .

What are the top features of UniPrint Infinity?

Recording, Personalization and Ticketing are some of the top features of UniPrint Infinity.

What are UniPrint Infinity alternatives?

Ordant, Web To Print Shop, PDF-XChange and MOO are popular alternatives for UniPrint Infinity.

Where is UniPrint Infinity located?

UniPrint Infinity is headquartered at 3250 Bloor St West, East Tower, Suite 1000, Toronto, Ontario M8X2X9, CA.
lightning

Peers used UniPrint Infinity for helpdesk management and workflow management

UniPrint Infinity Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.36/5 ★

Read Reviews (36)
Analytics

4.05/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.36/5 ★

Read Reviews (36)
Analytics

4.05/5 ★

Read Reviews (23)

Software Failure Risk Guidance

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for UniPrint Infinity

Overall Risk Meter

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Top Failure Risks for UniPrint Infinity

Uniprint (Pty) Ltd. Profile

Company Name

Uniprint (Pty) Ltd.

HQ Location

3250 Bloor St West, East Tower, Suite 1000, Toronto, Ontario M8X2X9, CA

Employees

11-50

Social

Financials

PRIVATE