Real-World Case Studies and Customer Success Stories with TrueCommerce eCommerce Platform

TrueCommerce EDI helped Buddha Brands automate order processing and integrate with Oracle NetSuite ERP. Buddha Brands needed to meet major retailers' procurement requirements and replace a failed EDI... implementation. TrueCommerce delivered a user-friendly, web-based EDI solution in just three months. The system automates invoices, purchase orders, and warehouse documents, reducing errors and saving time. Buddha Brands now manages orders by exception and enjoys fast, responsive support from TrueCommerce.
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TrueCommerce EDI helped Elmer Candy Corporation automate manual processes and reduce custom programming by integrating with Sage X3. The company replaced a complex, multi-vendor EDI system with a uni...fied solution. This change made EDI tasks easier for business users and cut costs. Elmer Candy now onboards new EDI trading partners in hours instead of weeks. The company saves time and money, and EDI compliance is managed automatically.
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TrueCommerce EDI helped The Fishin’ Company automate order processing with Microsoft Dynamics NAV ERP. The company wanted to improve efficiency and meet grocery retailer demands. TrueCommerce deliver...ed integrated EDI that enabled exception management and faster order-to-cash cycles. The Fishin’ Company grew its business without hiring more staff. EDI reduced paper and labor costs, delivering rapid ROI and a competitive edge.
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TrueCommerce EDI helped The Little Potato Company meet retailer EDI mandates and replace multiple web portals. The solution integrated with Microsoft Dynamics NAV, automating order processing and cus...tomer communications. The company supported 20% business growth without adding staff. The platform eliminated 120,000 pieces of paperwork per year and improved efficiency in sales, AR, and operations. Onboarding new customers accelerated, with over 40 customers live and plans to reach 90% of order volume via EDI.
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TrueCommerce EDI for QuickBooks helped Vandemoortele work with major retail grocers. The company wanted to remove manual processes and save time. The cloud-based EDI solution let them manage orders f...rom anywhere. Data now goes straight into QuickBooks Online, so there are fewer errors. Vandemoortele found the managed service easy to use and helpful for a company new to EDI.
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TrueCommerce NetSuite Integration helped Compac Industries move from Sage 50 to a cloud-based ERP. This upgrade reduced manual work and improved order processing speed from up to 25 minutes to under ...3 minutes per order. Compac used 3G Pacejet for automated shipping and label printing. The solution increased flexibility, data security, and cost-effectiveness. Compac now processes more orders with a smaller team and continues to grow with automated processes.
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TrueCommerce EDI helped Hydra-Power Systems replace a legacy EDI system that caused manual work and bottlenecks. The new solution integrated fully with Microsoft Dynamics AX. This let the team automa...te purchase order and invoice processing. Staff could manage EDI tasks inside Dynamics AX without extra training. The company reduced IT time, cut errors, and improved relationships with top vendors. EDI onboarding for new partners became easier and faster.
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TrueCommerce VMI helped IDEAL Industries Inc. improve service to distributors and cut costs. The company replaced a maintenance-heavy VMI program with TrueCommerce's managed service. Order processing... costs dropped and cycle times shortened. Distributors using VMI saw a 10-20% return reduction, 20% better inventory turnover, 20-30% fewer stockouts, and 50% less employee order management time. Users praised the support and user-friendly software.
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TrueCommerce EDI helped Leatherman Tool Group replace their old EDI system. The new solution works with Microsoft Dynamics AX. It supports more trading partners and higher transaction volumes. Leathe...rman moved EDI management from outside consultants to their own team. Order processing is now faster and more reliable. They cut EDI costs by 75% after switching to TrueCommerce.
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TrueCommerce Transaction Manager for Sage X3 helped Origin Point Brands replace their old EDI system. The new solution improved visibility into EDI data and worked well with Sage X3. Order processing... became faster. Employees got more done. Issue and dispute resolution sped up. The company saved a lot on network costs. The EDI coordinator felt confident and empowered after the migration.
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TrueCommerce QuickBooks Enterprise integrations helped Backyard Expressions automate order data flow. The company connected EDI, Amazon, and Shopify to speed up order processing. Automation cut order... processing time in half. The unified platform supported more sales channels and higher order volumes. Backyard Expressions praised the Shopify integration for making their process faster and easier.
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TrueCommerce EDI helped Retail Concepts, a top sporting goods retailer, standardize communications and cut chargebacks. The integrated EDI solution reduced shipment times from 4-6 hours to just 30 mi...nutes. EDI compliance standards lowered time-consuming chargebacks to vendors. Orders now go directly to the brand's ERP, increasing accuracy and efficiency.
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TrueCommerce EDI helped SoftTouch Labs handle more orders from big retailers and online shoppers. The company used integrated EDI to stop manual work and speed up order processing. All orders from di...fferent channels now go into one platform. The system connects directly to their ERP, so there is no more manual data entry. The solution grows with their business and supports many customers. SoftTouch Labs says TrueCommerce made order entry easier and less stressful.
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NFT Distribution uses TrueCommerce's EDI platform. They are a logistics service. They handle temperature controlled transport. They benefit from TrueCommerce's managed services.

TrueCommerce EDI helped Trau & Loevner automate EDI information transfer with Microsoft Dynamics SL. The company wanted to increase order processing efficiency. TrueCommerce EDI enabled easy trading ...with major fashion retailers like Kohl's and JC Penney. The fully managed service onboarded new customers in just one week. Automated data flows removed manual entry and sped up order processing, helping manage large order volumes when retailers reopened in 2020.
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TrueCommerce Netalogue B2B eCommerce platform helped Commercial Group upgrade their online service for office supplies. Commercial Group needed a reliable, advanced solution to match their high-quali...ty offline service. The platform offered custom features and integration with eProcurement systems. The project finished on time and on budget. The new solution was well received and supported strong revenue growth.
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TrueCommerce EDI solution helped Cottage Gardens, Inc. replace their old EDI system. The new solution integrated with Sage 100 ERP, cut costs, and improved efficiency. Order processing time dropped f...rom days to minutes. Monthly networking costs fell by 50%. The user-friendly software increased efficiency and customer satisfaction.
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TrueCommerce EDI and Supplier Enablement helped Sportsman’s Supply Inc. replace a costly, slow EDI system. The company switched from SPS Commerce to TrueCommerce for better value and faster service. ...Implementation finished in 60 days. They onboarded 30 vendors in 10 days each and new customers in 5 days. The NetSuite integration made document exchange easy. Automation now manages 120,000 SKUs and saves time. The platform paid for itself in under a year.
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Bunzl plc used TrueCommerce for B2B eCommerce. The case study highlights their experience. It shows how TrueCommerce helped them. The focus is on improving business processes.

Eurosafe Group improved their B2B eCommerce with TrueCommerce. The case study highlights their success. Specific metrics or numbers are not mentioned.

Schneider Electric worked with TrueCommerce for digital projects. They signed up for a full-time consultant. The consultant helps coordinate projects and acts as a business consultant. This creates d...ialog between Schneider Electric and their partners.
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TrueCommerce supplier enablement platform helped College Outside automate order and inventory data exchange with vendors. The solution removed manual bottlenecks and errors in drop shipping. Automate...d invoices and purchase orders cut operational costs and sped up the order-to-cash cycle. Timely inventory updates stopped out-of-stock issues on the website. The team scaled easily and improved customer experience as sales grew.
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TrueCommerce EDI helped New Sega Home Textiles handle more eCommerce orders. The company replaced manual data entry with automated order capture. This cut order processing work from three people to l...ess than one. New Sega grew its customer base by 10%. Order volume tripled. Now, 90% of shipments go out the same day instead of taking up to three days.
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TrueCommerce ecUtopia helped RC Willey Home Furnishings replace their old EDI system. The new cloud-based solution improved inventory visibility and order processing speed. Automation reduced errors ...and saved time. RC Willey can now track orders faster and more accurately. The solution supports business growth without adding staff. Customer service improved with better order tracking and fewer delays.
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TrueCommerce B2BGateway helped Throat Scope meet CVS's EDI standards. The solution integrated orders directly into their Xero accounting system. Fast implementation allowed Throat Scope to comply wit...h a large retailer pharmacy's EDI needs. Direct integration with Xero made order processing easy and reduced errors. Throat Scope's CEO called the EDI system easy to use and understand.
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