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Manufacturing Case Studies and Customer Success Stories with The Channel Success Platform

 

A leading power manufacturer - Manufacturing - Large

Channel partner certification engagement Channel partner enablement

360insights helped a leading power manufacturer boost partner certifications by 198%. The company faced low engagement from channel partners for... a key online certification. 360insights designed an incentive program with experiential rewards, including a guided mountain tour. The campaign achieved a 62.5% email open rate and 21% click-through rate. Certification completions rose from 11 to 100 per month, showing strong results.

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Fisher & Paykel - Manufacturing - Medium

Auckland, New Zealand
Dealer sales incentive management Consumer rebate program administration Channel sales incentives Rebate management

Fisher & Paykel used 360insights to launch new SPIFF and consumer rebate programs. They wanted to boost showroom sales and... increase dealer engagement. 360insights delivered a fast, easy-to-use incentive platform. Sales rose by up to 200% in some stores. The CFO saved weeks of work with improved reporting. The program was praised for its smooth rollout and strong results.

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A national plumbing manufacturer - Manufacturing - Medium

Channel marketing for contractor engagement Customer engagement Loyalty programs

A national plumbing manufacturer wanted to connect better with contractors. They used 360insights for a six-month promotional sweepstakes program. The... campaign included email, paper promotions, and ads. It achieved a 100% email open rate and 91.7% click rate. The program gathered data on over 2,700 new end-users. The company improved brand awareness and market presence.

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Global HVAC Manufacturer - Manufacturing - Large

Automated customer rewards program Customer engagement Loyalty management

360insights helped a global HVAC manufacturer overhaul its outdated rewards program. The new automated points system made it easy for... customers to earn and redeem rewards. This led to a 43% sign-up rate and a 200% increase in revenue. 90% of users were more likely to buy online. The program boosted engagement and modernized the customer experience.

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Electrical Power Supplies Manufacturer - Manufacturing - Medium

B2B loyalty program engagement Email-based participant reactivation Customer engagement Loyalty program management

360insights helped an electrical power supplies manufacturer boost loyalty program engagement. The company used an automated email workflow to target... participants based on their actions. The initial email saw a 48.6% open rate and a 34.7% click rate. Newly enrolled users made up 32% of claims and 50% of revenue. The campaign drove $1.5 million in revenue, a 40% year-over-year growth and a 20% increase in reward redemptions.

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A global manufacturer in electrical power management & automation systems - Manufacturing - Medium

B2B loyalty program for resellers Incentive-based sales engagement Channel partner engagement Loyalty program management

360insights helped a global electrical manufacturer boost reseller engagement with a multi-layered incentive program. The program used points-based rewards, targeted... promotions, and incentivized learning to drive participation. Resellers in the program ordered 1.23 times more, bought 1.87 times more often, and carried 1.82 times more product categories. Participants generated 6.04 times the revenue of non-participants. The strategy made the manufacturer a top choice for resellers and increased channel loyalty.

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Automotive Case Studies and Customer Success Stories with The Channel Success Platform

 

Automotive Manufacturer - Automotive - Very Large

Dealer incentive program management Channel incentive management

360insights helped a large automotive manufacturer launch a new hybrid vehicle. The company used 360insights to consolidate dealer incentives like... Co-Op/MDF, SPIFFs, and consumer rebates into one platform. Dealers used the funds for launch events and sales reps tracked SPIFF earnings easily. The platform made it simple to manage claims and boosted dealer engagement. The manufacturer exceeded sales forecasts for the first six months and gained better insight into channel ROI.

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Transmission and Driveline Manufacturer - Automotive - Medium

Incentive program management for sales growth Customer loyalty improvement for auto shops Incentive program management Customer loyalty

360insights helped a transmission and driveline manufacturer test two incentive solutions. The goal was to boost sales and customer loyalty... among auto shop owners. The program used A/B testing, leaderboards, and a rewards platform. 56% of eligible participants engaged, and 47% hit their 6-month goals. The program delivered a 584% ROI and won three IMA Excellence Awards.

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Stapletons (Tyre Services) Ltd - Automotive - Medium

Letchworth Garden City, UK
Channel partner loyalty incentives Sales growth for premium product lines Channel incentives Customer loyalty

Stapletons used 360insights' points banking rewards platform to boost loyalty among UK tire resellers. The program targeted over 6,000 independent... garages and wholesalers, encouraging purchases of premium tire brands. Stapletons saw a 13% increase in sales, a 177% rise in active users, and a 4400% ROI. Email engagement doubled industry averages, and reward redemption spend grew by 84%. The platform also cut reward calculation time from two days to half a day.

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Polaris International - Automotive - Large

Medina, USA
Dealer portal enablement for global sales Channel partner management

360insights built a dealer portal for Polaris International. The portal launched in 5 countries and now supports dealers in over... 40 countries. It manages thousands of opportunities each month and serves more than 1,000 active dealers. Dealers get content tailored by region, role, and preferences. The portal integrates with MS Dynamics CRM for smooth sales management.

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Large vehicle manufacturer - Automotive - Large

Dealer incentive program consolidation Channel incentive management

360insights helped a large vehicle manufacturer launch a new hybrid vehicle by consolidating dealer incentives into one platform. The solution unified... Co-Op/MDF, SPIFFs, and consumer rebates, making it easy for dealers to access all incentives. Sales representatives checked the platform often and found the reimbursement process simple. The manufacturer exceeded sales forecasts for the first six months. The platform gave clear visibility into channel engagement and improved ROI attribution.

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Apollo Vredestein - Automotive - Medium

Amsterdam, Netherlands
Incentive program automation Consumer promotions management Customer engagement Channel incentives

Apollo Vredestein used 360insights to automate and centralize their incentive management. They replaced manual processes with a SaaS platform for... consumer promotions and cashback offers. This improved user experience and freed up staff for new projects. The company saw a 100% increase in user engagement. They also expanded into new buyer markets and improved customer retention.

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Consumer Electronics Case Studies and Customer Success Stories with The Channel Success Platform

 

Renowned Home Appliances - Consumer Electronics - Large

Consumer rebate program management Customer engagement Loyalty management

360insights helped Renowned Home Appliances improve their consumer rebate experience. The brand wanted to boost customer loyalty and stand out... in a crowded market. They used 360insights' rebate platform to centralize and manage rebates, cashback, and promotions. The solution provided a seamless, web-based application for consumers to claim rewards. High user feedback scores show the program increased satisfaction and trust in the brand.

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tado° - Consumer Electronics - Medium

Munich, Germany
HVAC installer loyalty rewards Installer engagement and training Loyalty program management Channel partner engagement

tado° used 360insights to launch a loyalty rewards platform for HVAC installers across Europe. The program let installers earn points... for purchases, redeem rewards, and access training. Over 4,000 installers joined, boosting engagement and brand loyalty. From Q1 2023 to Q1 2025, installer channel sales grew by 122%. The platform helped tado° connect directly with installers and drive repeat purchases.

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A top electrical distributor - Consumer Electronics - Medium

Sales incentive program management Gamification for sales engagement Sales performance management Channel partner engagement

360insights helped a top electrical distributor launch a new incentive program. The program used gamification and automated rewards to engage... over 4,500 salespeople in 45 countries. Sales increased by 30% during the campaign. The company ran 1,387 campaigns and saw an 80% open rate for gamification emails. The new strategy set benchmarks for engagement and sales growth.

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Danby - Consumer Electronics - Medium

Guelph, Canada
Channel sales incentive management Channel incentive programs Sales performance management

Danby used 360insights to launch a SPIFF program for their appliance sales channels. The goal was to boost sales and... improve ROI by motivating their sales ecosystem. 360insights provided a SaaS channel incentive management solution, enabling Danby to manage incentives flexibly and track spend. The SPIFF program increased sales, improved user experience, and deepened brand loyalty. Danby also benefited from fast rewards payouts and strong customer support.

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Renowned Home Appliances - Consumer Electronics - Medium

Consumer rebate and cashback management Customer engagement

360insights' rebate platform helped Renowned Home Appliances improve their consumer rebate and cashback experience. The company used a web-based application... for easy claim entry and responsive design for instant redemption. Live customer support ensured high satisfaction, with user feedback scores reflecting strong consumer respect. Centralized reporting allowed the brand to manage multiple promotions in real time. The solution reinforced the brand's reputation and loyalty focus.

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Information Technology and Services Case Studies and Customer Success Stories with The Channel Success Platform

 

Enterprise Data Solutions Provider - Information Technology And Services - Very Large

Channel partner incentive management Partner education and certification Channel partner engagement Sales incentive programs

360insights helped an enterprise data solutions provider achieve 95% global activation in its partner program. The company used a points-based... rewards system to engage Partner Technical Champions during the pandemic. The program drove education, advocacy, and sales pipeline growth. Over $14M in partner-sourced opportunities were generated in the first four months. The tiered incentives increased partner engagement and created a network of certified technical experts.

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Top 50 Global IT Vendor - Information Technology And Services - Very Large

Channel partner sales incentive program Channel sales enablement Partner engagement

360insights delivered a points-based rewards and incentive travel program for a top 50 global IT vendor. The program targeted UK... & Ireland resellers, aiming to boost loyalty and increase sales of server options and services. Partners earned points for qualifying sales and top achievers won a trip to Cape Town. The initiative drove a 10% year-over-year sales increase and achieved 110% of the sales target. Reseller engagement and loyalty improved significantly.

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A Multinational IT Consulting Corporation - Information Technology And Services - Medium

Channel partner education and engagement Sales incentive program management Channel partner enablement Sales performance management

360insights delivered a gamified loyalty and learning program for a multinational IT consulting corporation. The program educated a global distributor... network and drove engagement through interactive games and multilingual modules. Active participants rose by over 10% year-on-year, surpassing 9,700. The company achieved more than $78 million in revenue, exceeding targets by 10.1%. Over 195,000 learning modules were completed in the first year, up 11% year-on-year.

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Cloud & Data Storage Company - Information Technology And Services - Medium

Partner loyalty program management Channel partner engagement Loyalty program management

360insights helped a global cloud and data storage company boost partner retention with a VIP Rewards Program. The program recognized... top partners with exclusive rewards, branded swag, and special experiences. Gamification and ongoing communications kept partners engaged. The company achieved a 60% open rate on program communications, nearly triple the B2B industry average. This approach increased loyalty and inspired stronger brand relationships.

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Matillion - Information Technology And Services - Medium

Manchester, UK
Channel partner incentive management Partner training and certification enablement Channel partner engagement Sales incentive programs

Matillion used 360insights to launch a points-based rewards program for their global channel partners. The program targeted Partner Technical Champions... and offered tiered incentives to boost engagement and sales. Participants earned points for advocacy and training, progressing through levels with added benefits. The initiative led to 95% global activation and over $14 million in partner-sourced opportunities. Matillion saw increased partner education, advocacy, and sales pipeline growth.

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Construction Case Studies and Customer Success Stories with The Channel Success Platform

 

A global construction & mining manufacturer - Construction - Very Large

Dealer loyalty and incentive program Channel partner engagement

360insights delivered a points-based rewards and incentive travel program for a global construction and mining manufacturer. The program targeted finance... and insurance managers, used equipment managers, and dealership principals. High performers earned a group trip to Aruba, while top sales reps were rewarded through a points system. The initiative included bonus opportunities and an engagement app to boost participation. The result was 100% overall satisfaction and stronger dealer relationships.

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Fortune 100 global construction & mining manufacturer - Construction - Very Large

Dealer incentive and rewards management Sales training and enablement Incentive program management Channel sales enablement

360insights delivered a global incentive and rewards program for a Fortune 100 construction and mining manufacturer. The program targeted dealer... sales teams with rewards for performance, cross-selling, and referrals. Training modules improved financing knowledge. The initiative achieved 85% global enrollment and 52% engagement. Over five years, the company saw a 300% ROI, a 25% increase in U.S. deals, and a 22% global deal increase.

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A national distributor serving construction and electrical supplies - Construction - Medium

Customer engagement program for distributors Supplier promotion and data collection Customer engagement Loyalty and rewards

360insights and HMI created a football-based promotional platform for a national construction and electrical distributor. The platform let contractors compete... for prizes by predicting football game outcomes and engaging with vendor content. Over 5,000 website visits and 12,000 video views were recorded. 38% of participants stayed active until the end. The program promoted key suppliers and collected valuable customer data.

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Computer Software Case Studies and Customer Success Stories with The Channel Success Platform

 

Global Data & Technology Supplier - Computer Hardware - Medium

Channel partner training and engagement B2B loyalty program management Channel partner enablement Loyalty and rewards

360insights launched an incentivized learning platform for a global data and technology supplier. Over 4,000 channel partners joined the program.... The initiative achieved a 40% email open rate and delivered 4,183 learning promotions in more than 70 countries. Partners earned points for training, events, and engagement, building loyalty and product advocacy. The program fostered a knowledgeable and loyal partner network, strengthening the supplier’s market position.

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Fortune 500 international technology company - Computer Software - Very Large

Channel partner fund management Channel partner management

360insights implemented its MDF and CO-OP Fund Management platform for a Fortune 500 international technology company. The company faced challenges... with its in-house tool for managing global channel partner marketing programs. 360insights enabled real-time fund management in 103 countries and 15 languages. The platform processed over 11,000 claims and supported more than 5,000 channel partners. This improved partner participation, accelerated ROI, and enhanced collaboration across the global network.

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Consumer Goods Case Studies and Customer Success Stories with The Channel Success Platform

 

Hoover - Consumer Goods - Large

London, UK
Retailer sales incentive program Loyalty and referral rewards for resellers Channel sales enablement Loyalty program management

Hoover used 360insights to launch a points-based rewards program for independent retailers. The Hoover PowerPoints program let retailers earn points... for selling Hoover products and referring new business. Hoover saw a 270% increase in sales logged and 112% more referrals. 70% of users were active in the program. The rewards system boosted reseller loyalty and brand focus.

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Hoover - Consumer Goods - Large

London, UK
Retailer sales incentive program Loyalty rewards for independent retailers Channel sales enablement Loyalty program management

Hoover used 360insights to launch a B2B points-based incentive program for independent retailers. The program let retailers earn and redeem... points for selling Hoover products. Hoover saw a 270% increase in sales logged and 70% of users became active. The 'refer a business friend' feature led to a 112% increase in submissions year over year. The initiative boosted reseller loyalty and brand focus.

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Retail Case Studies and Customer Success Stories with The Channel Success Platform

 

A leading national footwear and sports apparel manufacturer - Retail - Medium

Retail sales associate incentive program Incentive and rewards programs

360insights and HMI launched a year-long incentive program for a national sports apparel manufacturer. The program used points-based rewards and... in-store leaderboards to engage retail sales associates. Over 50% of salespeople joined, driving a 12% year-over-year sales increase and exceeding goals by 20%. The average participant earned nearly $300 in rewards. The program was later expanded to three more retail chains.

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Medical Devices Case Studies and Customer Success Stories with The Channel Success Platform

 

CooperVision - Medical Devices - Large

San Ramon, USA
Patient rebate program automation Loyalty program management

360insights helped CooperVision improve their patient rebate program. The old system was slow and unclear, causing high decline rates and... poor patient experience. 360insights' rebate technology gave patients instant visibility into eligible programs and payment amounts. Claim entry and audits became fully automated, cutting processing times to under 30 days. Decline rates dropped from over 15% to single digits, and rebate participation increased.

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Wholesale Case Studies and Customer Success Stories with The Channel Success Platform

 

Major HVAC Supply Distributor (USA) - Wholesale - Medium

USA
Customer loyalty rewards program Customer engagement Sales incentive programs

360insights helped a major HVAC supply distributor launch a points-based rewards program for small and mid-size buyers. The program used... data analytics to target accounts with growth potential. Participants earned points for purchases and could redeem them for rewards. Enrolled accounts saw an 8% year-over-year sales increase. The program delivered a 240% ROI and a 5% total sales lift. Accounts that hit their goals grew 55% year-over-year.

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Other Industry Case Studies and Success Stories with The Channel Success Platform

 

Healthcare Research Division (Large Global Market Research Organization) - Healthcare - Large

Survey participation incentives management Customer engagement Survey management

360insights delivered a centralized rewards portal for a global healthcare research division. The new platform attracted over 5,000 users across... the UK, Europe, and USA. Users now earn and redeem points for electronic rewards, improving engagement and trust. The portal offers secure login, fraud protection, and faster reward delivery. The solution reduced manual work and increased repeat participation in healthcare surveys.

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Major HVAC, plumbing, and waterworks distributor - Plumbing - Medium

Sales incentive program management Customer loyalty Sales performance management

A major HVAC, plumbing, and waterworks distributor used 360insights' incentive travel program. The goal was to boost sales and reduce... price sensitivity among existing customers. Over 200 top customers were given sales targets and rewarded with a trip to Mexico for meeting goals. The program drove $7.5 million in incremental sales growth, an 80% year-over-year improvement. 31.6% of participants met their sales goals, and the trip cost less than 15% of the incremental profit.

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Large global market research organization (healthcare division) - Healthcare - Large

Survey participation incentives for healthcare professionals Customer engagement

360insights delivered a centralized rewards portal for a large healthcare market research division. The portal let over 5,000 users securely... join surveys and earn points for participation. Users could redeem points for electronic rewards, improving engagement and trust. The new system reduced manual work and sped up reward delivery. The organization gained deeper insights and saw more repeat participation from healthcare professionals.

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