Financial Services Case Studies and Success Stories with Teramind
CASE STUDY Fortune 500 financial institution
Teramind helped a Fortune 500 financial institution manage a global remote workforce. The company used Teramind's professional services to build an insider fraud solution. This improved risk manageme...nt and compliance. The solution also helped optimize productivity for remote teams. The case highlights Teramind's impact in the financial services industry.
Teramind helped a Fortune 500 financial institution build an insider fraud solution. The company used Teramind's business process optimization and cybersecurity tools. They improved risk management a...nd compliance. The solution focused on preventing insider threats and fraud. The case highlights Teramind's impact in the financial services industry.
Teramind helped Marble Box monitor how employees handled sensitive financial data. Marble Box had trouble tracking data use, verifying compliance, and proving proper procedures to clients. Teramind p...rovided session recording, alerts, and user-specific activity logs. This stopped data leaks, reduced client disputes, and improved accountability. Marble Box also used Teramind to make training videos, which cut training time and improved process consistency.
Teramind helped a Fortune 500 financial institution prevent insider fraud. The company used Teramind's cybersecurity and insider risk management tools. These tools improved compliance and protected s...ensitive data. The solution focused on monitoring employee behavior and stopping data loss. The financial institution strengthened its security and reduced internal risks.
Teramind Professional Services helped a Fortune 500 bank transform its business processes. The bank used Teramind to build an insider fraud solution. This improved how the bank managed insider risk. ...The case highlights Teramind's impact in the financial services industry.
Consumer Services Case Studies and Success Stories with Teramind
CASE STUDY BRMS
Teramind helped BRMS improve productivity in a new hybrid work model. BRMS used Teramind to monitor employee activity and track login times and active hours. The solution gave managers clear data on ...work patterns and productivity. BRMS avoided unnecessary hiring by using analytics to optimize their current workforce. The company saved money and improved accountability with objective data from Teramind.
Non-Profit Organization Management Case Studies and Success Stories with Teramind
CASE STUDY Western Reserve Area Agency on Aging (WRAAA)
Teramind helped Western Reserve Area Agency on Aging manage their hybrid workforce. WRAAA struggled with disconnected monitoring systems and limited supervisor visibility. They used Teramind's on-pre...mise, hidden agent solution to track about 4,700 monthly activities. Supervisors now get clear productivity insights and can make data-driven decisions. The solution improved security and made it easier to spot risks and manage performance.
Banking Case Studies and Success Stories with Teramind
CASE STUDY A Fortune 500 global bank
Teramind Professional Services helped a Fortune 500 global bank cut Customer Due Diligence processing times from over 100 hours to under 20 hours per account. The team built a custom field parsing to...ol to analyze workflows across three custom applications. This solution removed 11 redundant steps, leaving a single streamlined process. The bank used field-level insights to improve customer satisfaction and align with company goals. Custom reporting and benchmark SOPs further boosted efficiency and ROI.
CASE STUDY Fortune 500 financial institution (multinational bank)
Teramind helped a Fortune 500 multinational bank detect insider fraud and protect customer data. The bank faced challenges tracking sensitive data use and lacked context for incidents. Teramind's beh...avior analytics and in-app field parsing gave visibility into employee activity and enriched threat intelligence. The bank built custom rules to monitor data access and respond to unauthorized behavior. This solution helped the bank meet regulatory compliance and reduce fraud risk.
Information Technology and Services Case Studies and Success Stories with Teramind
CASE STUDY Fortune 100 data company
Teramind helped a Fortune 100 data company track employee productivity and attendance across remote, in-office, and hybrid teams. The company needed to centralize data and compare performance by loca...tion. Their internal solution failed, so they chose Teramind for its secure, customizable platform and strong integration features. Teramind provided a single dashboard with behavioral monitoring, badge swipes, PTO logs, and travel data. The company quickly identified attendance policy violations and gained clear insights into workforce trends.
Manufacturing Case Studies and Success Stories with Teramind
CASE STUDY leading aluminum manufacturing company
Teramind helped a leading aluminum manufacturing company improve security and productivity. The new IT admin found an old Teramind deployment and showed its value to leadership. Teramind revealed ins...ider threats and data theft attempts. The company reduced licenses from 150 to 70, saving costs. Teramind exposed a CFO spending eight hours a day on Facebook, leading to their termination.
Other Industry Case Studies and Success Stories with Teramind
CASE STUDY Arrivia
Teramind helped Arrivia, a leading travel company, stop a data theft ring in their call centers. Arrivia used Teramind to catch employees building secret databases of customer information. The platfo...rm revealed that 50-60% of call center agents were manipulating activity tracking. Arrivia restructured operations and now catches 10-15 insider threats each year. Teramind also improved productivity and compliance with federal regulations.
Teramind helped Peak Support, a remote business process outsourcing company, improve employee engagement and security. Peak Support used Teramind to monitor performance and spot internal threats. The... solution gave managers better insight into workflows and helped them coach teams. Peak Support now maintains a 95% quality assurance score and long client relationships. Teramind made it easier for Peak Support to manage a distributed workforce.
Teramind helped VIVA improve remote workforce accountability for their virtual assistant services. VIVA used Teramind to monitor remote assistant activities and create detailed client reports. The so...lution gave VIVA strong transparency and evidence-based performance management. Custom reporting features helped VIVA build client trust and stand out in the virtual assistant market. VIVA now offers clients clear proof of service delivery, making their services more competitive.
Peak Support, a remote BPO company, implemented Teramind's monitoring solution to enhance productivity and security. The deployment improved performance monitoring, strengthened security measures, an...d provided better process visibility. Teramind's features like live screen monitoring and custom reporting facilitated targeted coaching and development. Peak Support plans to further utilize Teramind's capabilities for improved reporting and productivity categorization.